1/5 Elizabeth M. 5 months ago on Google • 77 reviews
If
I
could
leave
0
stars,
I
would.
I
had
a
5.30pm
reservation
for
a
7pm
show.
My
friend
and
I
ordered
two
cocktails
and
two
burgers,
one
medium
rare
and
one
medium.
After
we
put
in
our
orders
around
6,
waited
45
entire
minutes
for
our
food
to
finally
come
out.
We
were
told
that
it
would
"be
out
shortly"
about
10
minutes
before
it
actually
arrived,
probably
because
the
waitstaff
heard
us
complain.
We
saw
multiple
tables
who
were
seated
after
us
get
their
food
before
us.
When
the
burgers
finally
came
out,
we
were
appalled.
My
medium
rare
was
fully
rare
and
my
friend's
medium
was
on
the
medium
rare
side.
The
entire
middle
of
my
burger
was
inedible.
My
friend
also
felt
uncomfortable
eating
hers.
We
didn't
have
time
to
send
the
food
back,
as
our
show
was
in
15
minutes.
When
our
waiter
came
to
take
our
plates,
he
asked
how
everything
was.
We
explained
to
him
that
our
burgers
were
incredibly
underdone
but
that
we
didn't
have
time
to
send
it
back.
We
were
SO
nice
to
him,
saying
this
in
truly
the
nicest
way
possible.
As
we
spoke,
his
reply
was
"word"
over
and
over
again.
Then
he
said,
"This
is
my
first
job
in
New
York
and
I've
noticed
they
do
tend
to
cook
things
more
'pink'
here.
I
would
NEVER
order
hamburger
meat
medium
rare.
I
always
order
mine
well
done."
First
of
all,
if
he
knows
the
kitchen
cooks
things
on
the
rare
side,
he
should
have
let
us
know
when
ordering.
Second
of
all,
why
should
he
be
telling
me
how
to
order
my
burger?
I've
very
rarely
had
an
issue
with
medium
rare
and
it's
usually
how
I
eat
my
burgers.
However
this
one
was
truly
raw
inside.
I'm
sure
the
kitchen
just
slapped
some
burgers
on
the
grill
at
the
last
minute
because
they
realized
we
hadn't
gotten
our
food.
The
worst
part
was
he
was
INCREDIBLY
rude
after
this.
He
was
continuing
to
be
friendly
to
the
table
next
to
us
(who
are
members
of
the
Public)
and
gave
my
friend
and
I
the
silent
treatment
when
dropping
off/picking
up
the
check
and
was
very
curt
with
us
after
our
complaint.
I
have
to
emphasize
again
that
we
were
VERY
nice
to
him
in
our
complaints
and
even
tipped
20%
on
the
food.
The
45
minute
wait
for
a
burger
was
egregious
enough
(especially
without
a
comped
drink
or
dessert)
but
to
be
talked
down
to
on
top
of
that?
Absolutely
unacceptable,
especially
for
that
price
point.
Any
other
diner
would
have
made
a
big
deal
about
this
at
the
restaurant,
but
my
friend
and
I
continued
to
be
nice
to
our
server.
To
then
be
treated
so
rudely
afterward
was
shocking.
I
have
never
in
my
life
called
a
restaurant
to
complain,
but
I
did
call
the
Public
after
this
experience.
We
dined
with
them
on
a
Tuesday.
I
called
multiple
times
on
Wednesday
and
left
multiple
voicemails.
No
one
got
back
to
me.
I
finally
got
ahold
of
the
manager
on
Thursday.
I
explained
the
situation
and
she
said
I
was
not
the
first
to
complain
about
this
waiter.
She
took
down
my
email
and
said
she
would
reach
out
about
"two
free
drinks"
at
the
restaurant.
First
of
all,
I
never
heard
from
her
again
and
it's
now
Sunday.
Second
of
all,
I
do
not
want
free
drinks.
The
appropriate
response
would
be
to
comp
this
meal
since
I
waited
45
minutes
for
a
completely
raw
burger
and
then
was
belittled
by
staff.
No
matter,
though,
since
I
haven't
heard
a
peep
from
the
manager
and
don't
have
the
time
to
make
a
million
calls
to
try
and
speak
with
her
again.
I
would
have
loved
to
discuss
this
in
person
on
Tuesday,
but
after
waiting
45
minutes
for
a
hamburger,
we
had
no
time
before
our
show.
This
is
truly
the
last
time
I
dine
at
the
Public
and
I
will
highly
discourage
anyone
from
dining
here.
Horrible
service,
horrible
management,
horrible
food.
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