1/5 Susan G. 1 year ago on Google • 3 reviews
1
star
because
I
have
no
choice.
BEWARE:
If
you
urgently
need
a
package
to
get
to
a
destination
within
NY
or
the
tri-state
area
overnight,
take
the
time
and
drive
it
out
yourself.
ALL
the
overnight
documents
are
sent
first
to
Memphis,
TN
and
if
they
bungle
it
in
TN,
it
is
no
longer
an
overnight
package.
Had
I
known
this,
I
would
have
driven
to
upstate
NY
myself
and
at
least
I
would
not
have
contributed
to
the
greenhouse
effect
from
jet
fuel
which
is
far
worse
than
any
1
car.
Half
way
across
the
US
just
to
fly
it
back.
Who
in
corporate
thought
this
was
a
brilliant
idea.
The
person
must
be
a
corporate
gas
shill.
I
sent
sensitive
legal
documents
from
this
location
to
upstate
NY
at
11am
Wed.
It
is
now
Friday
and
my
package
has
not
arrived.
They
fly
all
overnight
packages
no
matter
the
destination
to
Memphis
TN
for
"processing."
Someone
in
Memphis
messed
up
and
didn't
put
it
on
a
plane
back
to
NY
and
my
overnight
service
was
"disrupted."
Three
reps
told
me
because
of
the
snow
in
Memphis,
the
plane
couldn't
leave
Memphis.
One
said
maybe
snow
at
EWR.
The
weather
website
showed
it
was
clear
in
Memphis
and
EWR.
The
misinformation
was
astounding.
I
still
don't
have
my
package
two
days
later.
Legal
documents
that
I
had
to
work
extremely
hard
to
obtain
and
needed
to
be
there
on
Thurs.
They
say
it
is
out
for
delivery
but
without
proof
of
life,
I
don't
believe
a
word
they
are
telling
me.
BTW,
snowstorms
are
forseeable.
No
one
told
me
there
was
a
possibility
of
a
delay
due
to
weather.
Had
I
been
told
that,
I
would
have
driven
the
package
myself
upstate.
The
real
kicker
is
someone
offered
to
send
me
an
overnight
UPS
label
but
I
said
"no,
it's
gotta
get
there
so
I
am
using
Fedex."
I
have
never
been
so
wrong
in
my
entire
life.
FedEx
really
messed
this
up.
I
will
probably
have
to
drive
myself
upstate
now
anyway
to
fix
the
colossal
mess
FedEx
caused.
Update:
48
hours
and
still
not
delivered.
The
purported
case
mgr.
Jaquailla
who
represented
that
she
would
make
sure
this
package
was
delivered
this
morning
is
now
"not
working
this
shift"
based
on
a
co-worker
in
her
dept.
They
have
been
driving
my
package
around
for
over
2
hours
in
a
small
upstate
town.
Now,
I
am
beginning
to
believe
this
is
deliberate.
Update:
49
hours
and
still
not
delivered.
Soon,
this
will
be
an
afternoon
delivery
when
Fedex
promised
a
morning
delivery
because
they
breached
the
contract
by
delaying
the
previous
day's
delivery.
I
paid
in
full
for
overnight
delivery.
How
do
you
suck
this
bad
Fedex?
You
appear
to
be
going
those
extra
miles
to
make
sure
that
my
package
does
not
arrive
at
all.
I'm
waiting
for
the
next
delivery
exception
stating
that
they
have
now
lost
my
package.
What
a
colossal
mistake
I
made
by
entrusting
FedEx
with
original
time
sensitive
documents.
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