The Fresh Tea Shop image

The Fresh Tea Shop

Cafe Coffee store Tea house Bubble tea store

👍👍 I love this location of the Fresh Tea Shop! It’s in an older building on Main in Newmarket, which gives it some charm! There’s lots of places to sit & chat, a great place to come with a friend to catch-up! The staff were kind & quick, and I executed my go-to, orange iced tea with strawberry boba 🧋... People often mention bubble, shop, service, nice, milk,


Address

262 Main St S, Newmarket, ON L3Y 3Z5, Canada

Website

www.thefreshteashop.ca

Contact

+1 905-853-2777

Price rating

$$ $$

Rating on Google Maps

4.20 (290 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm
  • Sunday: 10 am to 9 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: bubble (9) shop (8) service (6) nice (6) milk (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Emily 1 year ago on Google • 125 reviews
    I love this location of the Fresh Tea Shop! It’s in an older building on Main in Newmarket, which gives it some charm! There’s lots of places to sit & chat, a great place to come with a friend to catch-up! The staff were kind & quick, and I executed my go-to, orange iced tea with strawberry boba 🧋🍓👌 definitely a must visit!
    4 people found this review helpful 👍

  • 4/5 Jesmine R. 1 year ago on Google • 78 reviews
    Nice bubble tea house. Cozy environment. Very warm service. Fresh and a lots of variety. I had banana ice bubble tea. Tapioca little hard, not soft enough. Order with sugar options would be nice.
    2 people found this review helpful 👍

  • 5/5 Madalena F. 5 months ago on Google • 204 reviews
    Big variety of tea. Great place to meet teammates a co-worker on projects. It's a little gem that with minor changes could bring more traffic from business people to this establishment to work in.

  • 2/5 Tina M. 7 months ago on Google • 88 reviews
    Maybe it's best not to offer coffee ... they don't have any cream, sugar or honey. They only have milk and weetners. I didn't know this until I ordered the 2 coffee and asked for cream. The server said, they only have milk, so I said okay, so she added the milk without asking how much milk I needed, then after she was done, she added hot water to the cup 😳 and then handed over to me. I didnt say anything at that point, then I asked if I can have sugar, she said it's at the counter behind us, we checked there was nothing, so I asked again, she said"oh yeah we don't have sugar" ... so we left what we ordered on the counter and left the store.
    1 person found this review helpful 👍

  • 5/5 HCY 1 year ago on Google • 142 reviews
    The clerks are nice and friendly. The environment looks clean and ‘fresh’, offering a sitting zone.

  • 4/5 Lindsey W. 5 years ago on Google • 138 reviews
    Service is friendly, thought we'd try the bubble teas as this shop is the only one within walking distance that serves bubble tea in downtown Newmarket. I would've been happy with the taste if I hadn't had so many better drinks from the popular taiwanese franchise bubble tea shops. Overall, too sweet and no option to adjust sugar or ice level. It's okay for a one-off purchase. The tapioca wasn't as chewy and fresh, but again I'm being picky as I've had many excellent tasting bubble teas. A convenient and prime location, so no need to worry about customer retention.

  • 1/5 Joe V. 7 months ago on Google • 8 reviews
    If you want to sell drinks until 9:30pm then keep your washrooms are open until 9:30pm
    1 person found this review helpful 👍

  • 3/5 Winnie S. 8 months ago on Google • 6 reviews
    I don’t know if its always like this with the younger employees that work here, but all of them have attitudes, and they always seem to be hanging out with friends (that don’t work there) filming tiktoks while on the clock. Also if you accidentally forget a belonging or packaged food in the store, don’t even bother coming back for it, the employees will throw it out or take it for themselves and then lie about it to your face pretending that they don’t know what your talking about. This happened to me today. I forgot a bag of food (in a take out box) there, and upon realizing 10 minutes later, I ran back and asked the employees if they saw it. They just looked at me weird, gave each other a look and said “no”. When I walked out of the store another customer came out a few seconds later and told me that the employees just straight up lied to me.. apparently they took my food. Like I know its on me for forgetting it, but to lie about it when I came back? Come on man. Other then that, the service in terms of getting your drinks made is decidedly alright. Edit: after getting a response, thank you to Joe for clearing up the misunderstanding. I wasnt aware of the store policy on lost food, I apologize for being rude in this review. I figured since the food was boxed that it would have been set to the side for a bit longer, but I understand why it was thrown out. Again that was on me. As for your employees, thank you for speaking with them, i get it that she panicked and felt bad so she just responded the way she did. I don’t appreciate being lied too when it was clearly thrown out, but I get that she might have been nervous that in the moment. For that I apologize to the employee for being too hard on her in this review as well. I really appreciate you Joe for taking the time to resolve this issue !
    1 person found this review helpful 👍

  • 5/5 Justin H. 1 year ago on Google
    Got some good vegan bubble tea. They had lots of milk alternatives: oat, almond, soy, etc. Very tasty.
    1 person found this review helpful 👍

  • 5/5 LC C. 1 year ago on Google • 76 reviews
    A little tea break on a Sunday afternoon. Greeted with a friendly staff as we entered the shop. Huge & clean with tons of seatings on the second level. Quick service!! Really like this tea shop and definitely return if we are in town.

  • 5/5 eurocreep 2 years ago on Google
    Been going here since like 2016 and I really like their staff as of lately! Always smiling, fast workers, and make my drinks perfectly ✌🏼 def my favorite coffee spot on main Street. I really like the quality of the matcha they use, and have even purchased some from the shop in the past 💚 it's always worth it for me to go here when I can

  • 4/5 Harley F. 2 years ago on Google
    I love the fresh tea shop, probably the best place to buy bubble tea. I became obsessed with the milk tea they have there. They have a reward system that u didnt know about for a while. I didnt have the app and didn't know there was a card version of it! Buy 10 items get free large tea! There are other rewards on the way to like free fruit Pearl's and free upgrade in size. 9/10 only down fall it's a but pricey 🤣

  • 5/5 J C. 11 months ago on Google
    Great place...not just bubble tea. I enjoyed a great vanilla latte. It was quite delicious. Also have had their hazelnut latte. Just as delicious. Great atmosphere...nice little chill lounge. Great service from Joe and the ladies. I visit several times a week. 5 stars for sure. My local coffee shop for sure.

  • 3/5 Will F. 10 months ago on Google
    The menu doesn't make much sense, and I did not enjoy my drink, but the staff were nice, and the building has a nice atmosphere.

  • 1/5 Danielle L. 10 months ago on Google
    Ordered thru skip the dish. Waited 10 mins for restaurant to accept order and then all of a sudden it was cancelled. Tried to reorder and it said restaurant was closed. Was quite disappointed as I have mobility issues and was having a bad day so I couldn’t park and walk to get it myself.

  • 5/5 Nick K. 2 years ago on Google
    Very nice little tea shop in Newmarket. Staff there are very friendly and helpful. My coffee (Americana) was very tasty! My daughter and wife had teas which they also enjoyed.

  • 4/5 Clarence C. 2 years ago on Google
    Nice cozy tea shop on Main Street Newmarket. Very warm service.

  • 5/5 Isabella F. 7 months ago on Google • 2 reviews
    Absolutely PHENOMINAL staff, environment, service and food! 100% recommend
    1 person found this review helpful 👍


Call +1 905-853-2777 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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