1/5 Elaine S. 2 years ago on Google
Taste
is
mediocre.
HOWEVER
the
service
is
HORRIBLE
HORRIBLE.
I
pre-scheduled
a
cake
to
be
picked
up
on
July
15th
@
4pm
(please
don’t
comment
asking
me
what
date/and
time,
how
about
you
read
this).
There
was
a
tornado
warning
so
I
called
asking
if
I
could
pick
it
up
an
hour
earlier.
I
called,
explained
the
situation,
and
the
server
asked
me
what
kind
of
cake
I’d
like.
So
I
had
to
repeat
myself
again
saying
that
I
PLACED
AN
ORDER
ALREADY
and
they
asked
me
what
size
I
wanted…
by
the
3rd
time
I
explained,
they
started
introducing
to
me
what
types
of
cakes
they
have.
After
the
last
time
I
tried
they
asked
me
for
my
number
–
I
though
that’s
for
searching
up
my
order
in
the
system,
and
they
just
hung
up
on
me
LOL.
O
M
G
can
you
please
pay
some
attention
to
what
I
was
saying?
Then
I
tried
calling
a
different
number
and
the
boss
told
me
they
never
received
my
order
through
Ritual…
you
ain’t
telling
me
none
of
that
when
I
have
the
confirmation
sitting
in
my
email.
So
I
had
to
go
in
and
they
told
me
they’ve
never
used
the
pre-schedule
feature,
it’s
always
been
on
the
day
of,
which
was
where
the
confusion
came
from.
And
the
server’s
English
wasn’t
the
greatest,
and
I
“should”
understand.
Yes,
I
do,
but
not
when
that’s
the
only
person
in
your
store,
unless
you
really
don’t
care
about
your
business.
And
in
the
end
the
owner
wanted
to
wrap
up
the
conversation
so
bad
that
she
interrupted
and
yelled
at
me
saying
“HAVE
A
NICE
DAY”,
basically
asking
me
to
leave.
Worse
customer
service,
worse
shopping
experience
ever.
Never
coming
back,
and
I
strongly
recommend
whoever’s
reading
this
to
do
the
same.
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