We love the family fun pool and visit nearly every other weekend. Changing rooms are big and the showers are hot! We usually visit on a Sunday to make use of the free parking but they do have a free swim session during the week after school which always makes the session a sweet one. The family pool isn’t too deep and gives the kids a nice space to tread water.

We went for a fun swim but ended up leaving 40 minutes early due to how unclean the pool and poolside was. There was a used plaster in the water, a lump of what looked like mushed fruit on the poolside, as well as leaves and other flecks of grime in the pool. In addition to this, the pool was very crowded making it potentially dangerous. The pool temperature was also very cold, so much so that people's lips turned blue. I usually don't write reviews but I was so disgusted by the quality of the pool that I felt I had to.

Went swimming and soft play here. Swimming pool had two flumes and a small inflatable which our 7 year old liked. It only had a tiny shallow area near the steps which we couldn't stay in with toddlers as there were moving water shooters which sprayed the kids constantly - not ok for smalls :( Soft play was really good. It's in the same building as trampoline park which looked fantastic though at £12 for an hour was too expensive for us. My 7 and 3 year old we're happy enough in the soft play - £5 for 2 hours.

Good place to visit with young children Clean and well designed. My only down side is there isn't much seating. Certainly not near the soft play. Cafe not serving hot food so only drinks and wrapped sweets/crisps etc. I guess this is due to covid even though all of the children mix together....resrrictions don't make sense anymore! :/

Great place to visit. Has plenty on the site, normal lanes and family fun sessions in the splash park bit. Only thing to be aware of and no fault to the place is there is council parking charges outside which can be really pricey. But start at 09:00 finish at 16:00 so after this time you don't obviously have to pay for parking.

Disgusting. After reading other reviews it’s clear the place is run down and not overly hygienic. Unfortunately we witnessed a child be sick in the pool and the stairs and the changing area and the ladies sink (the parent obviously trying to rush them to a toilet doing all they could) This is no one’s fault of course however it wasn’t dealt with well, sick still on the floor around the lockers after it had been cleaned, then another lifeguard trying to wash the chunks out of the drain gratings with a watering can and they netted out the pool what they could but said their policy is to keep the pool open and we would be fine to swim in it as the chlorine levels were ‘really high’ not sure that’s a good thing either. Needless to say we didn’t get in the pool and decided to leave. We did get a refund.

What a soul-less boring ‘fun’ pool, water temperature was barely warm enough service was perfunctory, without any interest parking was expensive. I’d probably choose to sit at home at watch paint dry than come back here. It’s no wonder the nearby oasis fun pool is fully booked and there was only a dozen people here.

Really disappointed by this Leisure centre and pool staff today. Someone vomited in the pool, very obvious physical matter and colouring in the water and the staff did NOTHING. Massive vomit over stairs leading out of the pool and in the changing area. No one advised swimmers to come out, the pool wasn't closed, people just kept coming in to swim, oblivious of the poor hygiene and infection risk. I am absolutely shocked. Senior management need to get their act together. We certainly won't be going back. Also... One of the flumes was also broken and out of action. The air and water temperature was very very cold! I would not recommend.

The pool was good fun, the kids really enjoyed their time there, they loved the slides BUT it was filthy all around the pool. The floor tiles were in desperate need of a good scrub with a hard brush and bleach.This place needs to be shut down for a day or 2 and deep cleaned. I couldn't believe how bad it was. There was also litter under the slides that could have easily been removed but wasn't. It ruined my experience and I won't return unless I know this has been done. A shame really as it wasn't cheap!!!

Great place, did the family fun swimming. Kids loved the slides. Not too expensive. Carers go free. Little and big slides for all ages. Showers hit and miss. Changing rooms clean, disabled parking free when asked. Staff friendly. Book a time slot online, 1hr 20mins.

Came here instead of Oasis Fun Pools as they were not accepting non residents. 2 hour swim session booked on arrival, wrist bands provided for the kids. Warm pool, Flume slides fun, kids enjoyed! Table and chairs dotted around the pool. Easy parking, paid for on Just Park app.

This swimming pool and changing rooms is absolutely filthy. The dirtiest I have ever been to. There was rubbish and used nappies in the family changing room when we got changed and there's no shoes off rule so there was mud, grass etc. everywhere. The actual swimming pool had what looked like chunks of sick or food in wherever I looked. When u looked down the sides of the flumes or just any corner etc. it was just disgustingly dirty like it had never ever been cleaned. Then we got out and as there were no family changing rooms free I went to take my little one to the female changing room and it was even worse there was sooo much hair on the floor, tissue, just all kind of grosseness. We went back to family changing room and got one but the door didn't lock. It honestly was so disgusting. I am fully expecting us all to contract some kind of sickness or disease in the next few days, I'll keep u posted on that! It genuinely needs closing down, deep cleaned and proper cleaners hired to regularly clean changing rooms and procedures for cleaning the pool areas. Or just literally demolish it and start over it's that filthy. I very politely fedback at the end that the kids had had fun but it was so dirty and the guy on reception finished my sentence like it was a common complaint but said all the lifeguards are young and cant be bothered with the cleaning. I dont think this is an excuse as the lifeguards at oasis are young but its spotless. Get cleaners, train the lifeguards i dont know but do something or this place should be shut down. On the up side the kids had a good time on the slides and splash areas.

Place was good but very expensive because of our 5 admissions and to only be allowed to swim for less than 1 and a half hours. Changing room is manic and not enough space so loosing time waiting for others. The place is tired and needs seeing too rusty areas but what I didn't like was how ridiculously busy it was way too many people in the pool and uncomfortable. This made a good 5 10 min wait for flumes.

A very friendly and well designed facility which encourages so many with activities for people of all ages and abilities and needs.. Well done to every single member of the team in a wonderful achievement. May it continue to be the happy venue it is and provides.. Bill

Great slides. Friendly staff. Lifeguards seemed vigilant. The fun pool itself seemed ok, however the cleanliness of the surrounding floors, the floors in the changing rooms plus the steps up to the pool needed some attention.

Staff are generally good but there seems to be a problem with keeping the pool, gym, studios and dressing rooms anywhere near warm enough. Even the poolside air temp is too cold and will add to the water heating cost as it will lose temperature more quickly if the air is too cool.

We came swimming at the funpool. Great prices Lots of changing facilities and Lockers Clean and tidy Fun pool had plenty to do, flumes floats slides, water cannons etc. 90 minute sessions.

We came for a week to stay at a holiday park which only had an outside pool, looked around for a local pool and came across this one. We have pools in Ipswich, but this one was spacious and adequate to bring our ball along, sorry for the locals if any of you got hit by it, but thanks for a goodtime.

Dissapointed really. Was on a holiday in St Ives, the pools there werent too great, so decided to look around and saw this pool. Booked in advance, and travelled up there. Receptionist wasnt the most pleasurable person, quite short in answers and rude. Not many cubicles to use, but i didnt have any issue with one being available. The pool itself (family fun pool) was smaller than expected, the "deep end" was about 1.2m! And the slides where smaller than antisipated. They definatley over sell it well on their website. All in all, wasnt worth the money.

It's an open pool, and for that, I'm grateful. Cost is reasonable, but you can tell things are being cut back. When we went, the building felt like there was no heating on at all. Colder than outside when in the family changing area, standing water throughout the lockers. 3 showers in open space right next to the main walk through from the male and female changing rooms meant I couldn't shower my child properly and had no cubicles or stalls for privacy. Eventually, I found a shower in the disabled toilets and used that. Even this was lukewarm, no matter the setting. The pool itself was the perfect depth for kids. That's all the positives I can think of. Again, the water was cold but warmer than the air temperature. The rotating fountain was covered in some kind of warning tape, the main (orange) slide closed and looked to be being repaired, and we were not informed of this at reception. The small one is really for very young children and of little interest to my child, but with little else to do, it does get used. When we asked for a pool noodle from the massive pile, so my daughter could practice swimming, we were refused and told they were for lessons only despite others in the pool using some that belonged to the pool. Someone was kind enough to leave one when their session was up. Random hose pipe dangling in the pool beyond the bridge for some reason. I hope that changes are made so that the pool doesn't fall to the same fate as Falmouths public pool. Sadly, with experiences like mine, attendance from locals will decline until its customers are just those unaware of the issues with little to no repeat business. 😔

The pools are great fun, and the deep pool was awesome! However! At the trampoline Park, I hit my head on my knee while jumping into the foam pit. The pool was great. Trampoline Park... Not so great

It's ok, the desk staff member seemed a bit blunt and didn't understand why two children with disabilities would require a carer each.. but we got in fine. Have to buy locker tokens for 30p each, would of been nice to use a £1 or trolly token like other places but it's not too bad. The family changing rooms are nice and clean. The pool was clean and fun with a big slide and small slide. My 14 year old was bored quickly buy my 7 year old loved it.

Joined gym today and not been here for 20 odd years ( took kids swimming along time ago) First you have to pay for parking which I'm not bothered about as only £3 a month but you have to buy 2 months so paid £6 even though may nearly over. Little bit tired looking on entrance but not that dirty. Lady on reception wasn't the happiest and even though I explained I was new she looked like she didn't have time for me which was annoying as I paid £50 to join then the parking. Just pointed to where gym was. She could of been more helpful or polite maybe even smile. Toilets were old and dirty and smelly. But the gym was really clean, good selection of equipment again all clean. Needed someone there to man it as I had a few questions, I also wasn't on my own as 2 other young ladies had questions aswell. But we worked it out together. Only 2 showers in gym and 1 not working and not shown where others were. I'm hoping the experience will get better.

Our first visit here. Turned up at 10am and were told the pool isn't open untill 1 30pm. We came back at 1.30 and were asked if we booked. We hadn't, but luckily were allowed in. The pool area was cold as if there was no heating on in there. There was a large pool (maximum depth 1.2m), 2 water slides (the bigger one was closed) and not much else. We felt the entry price was fair as other local waterparks were more expensive.

Being a local I was really disappointed and a little bit embarrassed that this is the quality of service we’re giving to the people here in Cornwall. The changing rooms and pool were filthy water was on the cold side to be honest and water level in the pool was very low compared to previous visits the main orange flume was broken water canon hose was ripped out and just dangling in the water like a hose pipe the water bucket which fills up then tips over an area of the pool wasn’t working upright water snake was broken with a makeshift sign on it displaying ‘don’t twist the snake’ it was a disgrace really for a fun pool I realised after I was overcharged by £6 compared to the internet prices and when I questioned the receptionist about it she told me I read it wrong and those were the prices and that she never makes mistakes. Upon arriving home and checking again I’m afraid she has made a mistake and I was overcharged and they call it a fun pool I think not.

Leisure pool good for the kids, but it was cold in the pool hall so didn't stay as long as we'd liked. Also you need to check when each facility is open because when we arrived at 10am on a Wednesday the pool and the soft play were closed so we had to come back later and had already paid a few pounds to park!

Great swimming pool. Lots to entertain the children; slides, floats and places to explore. It was busy when we went. The only thing needed was a few extra changing rooms as it was packed.

A great family day out. Our children loved the slides and so did we. Family changing is great and the shower was lovely. The 90 minute time slot was perfect as the kids were ready ro get out by this time.