Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices image

Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices

Bar Tourist attraction Gift shop Tourist information center Souvenir store Visitor center Wi fi spot Public bathroom

Downtown tourist center providing maps, leaflets, vouchers, tour bookings, gifts & free Wi-Fi. People often mention falls, Niagara, helpful,


Address

10 Rainbow Blvd, Niagara Falls, NY 14303, United States

Website

www.niagarafallsusa.com

Contact

+1 877-325-5787

Rating on Google Maps

4.60 (1.7K reviews)

Open on Google Maps

Working Hours

  • Saturday: 8:30 am to 3 pm
  • Sunday: 8:30 am to 3 pm
  • Monday: 8:30 am to 3 pm
  • Tuesday: 8:30 am to 3 pm
  • Wednesday: 8:30 am to 3 pm
  • Thursday: 8:30 am to 3 pm
  • Friday: 8:30 am to 3 pm

Featured Reviews


Frequently mentioned in reviews: falls (10) Niagara (7) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 K M. 1 year ago on Google • 395 reviews
    Niagara is unspeakably beautiful! The Visitor's Center is a nice amenity. Clean restrooms. Helpful information. Competitive priced souvenirs. Convenient location.
    7 people found this review helpful 👍

  • 5/5 Chandan P. 2 years ago on Google • 336 reviews
    Wow 🤩 it’s a really one the of great wonders in the world. Very very beautiful water falls and it’s a bliss to watch that. The rivers water next to that a magnificent view it will make your day happy.. During night the lightings and the falls adds the beauty of the the falls. The cruise ride next to the falls is another great experience. Do visit the place and feel it.
    7 people found this review helpful 👍

  • 5/5 Khanh To Q. 1 year ago on Google
    Very nice place. But to see overall the fall, you need to view from Canada side.
    12 people found this review helpful 👍

  • 5/5 Luvlypnk 1 year ago on Google
    We got lucky on this gem while taking a break hubby overheard a conversation. So we decided to take the tour THE BEST decision. WE HAD A GREAT TIME AND OUR GUIDE VIC,was AWESOME! We became Vic's Mafia he was so informative,detailed and very funny! We will definitely be returning with our family!
    7 people found this review helpful 👍

  • 3/5 TK C. 9 months ago on Google • 263 reviews
    There are a lot of "visitor centers" in this town and area of Niagara Falls, New York State. We found this "official" center on our way to the culinary Institute for good food at a reasonable price. Bounced in and was immediately challenged and asked if I needed anything. I said no and that the ladies reminded me of ladies in Pennsylvania...all pushy and such. Lots of flyers and pubs around. A few souvenir gray shirts on the falls. And a fake barrel and falls image background that makes the entry visit to the center enjoyable.
    1 person found this review helpful 👍

  • 5/5 Jean W. 6 months ago on Google • 273 reviews
    Great knowledge of the area. Very friendly?! They even gave my husband and I a Niagara Falls Anniversary Certificate in honor of our 31st Wedding Anniversary that we were celebrating on October 17, 2023, in Niagara Falls. That was so special! Thank you!

  • 5/5 Jay C. 5 months ago on Google • 17 reviews
    Great place to see a powerful water fall!
    3 people found this review helpful 👍

  • 5/5 Aaron G. 2 years ago on Google • 8 reviews
    Awesome experience for me and my Family! My first time ever on the Eastcoast and the snow just made for perfect memories for us! Cant wait to go back🙏🏽
    3 people found this review helpful 👍

  • 4/5 Tina Cross (. 3 months ago on Google • 139 reviews New
    We loved touching the shark and the sting ray nice place to spend the afternoon with the family

  • 5/5 S. A. M. 2 years ago on Google
    Whether you live here or first time visitor , this is a great place to relax and see and ponder upon the beauty of the creation of God ... Negative energy leaves your body and mind in this place ...
    2 people found this review helpful 👍

  • 5/5 Barry Y. 1 year ago on Google
    Good place and informative Discover pass is not available
    2 people found this review helpful 👍

  • 5/5 lora W. 2 years ago on Google
    Beautiful falls and multiple areas to see them and social distance. The gift shop outside the falls has a better selection of gifts. The park is gorgeous to walk around also and there are statues an smaller waterfalls also.
    2 people found this review helpful 👍

  • 5/5 Lori P. 4 months ago on Google • 9 reviews
    Grabbed a few little things to bring home at the visitors center and the amazing human working the desk was kind enough to take photos of my pup and I with the barrel. Brought back good memories from when I was a kid visiting the Canadian side having a photo taken with the daredevil barrel. Thank you for taking photos for me!
    1 person found this review helpful 👍

  • 5/5 Tena S. 2 years ago on Google
    Loved it. It was so much fun to see tge falls. I have been wanting to do that for a long time. It is beautiful
    1 person found this review helpful 👍

  • 5/5 Kathy P. 1 year ago on Google
    The employees were extremely helpful and gave us info on riding the bus. We took the bus from Niagara Falls to downtown Buffalo. From there we took the free train to the Canal. They also had plenty of brochures with great ideas. Don't be afraid to purchase the souvenirs, prices are in line with the area.
    1 person found this review helpful 👍

  • 5/5 ML C. 1 year ago on Google
    Very enjoyable! Weather was great, facility was clean, attendants were really open to conversation about the area.
    1 person found this review helpful 👍

  • 5/5 Angela S. 8 months ago on Google
    The information desk is very knowledgeable and most helpful.
    1 person found this review helpful 👍

  • 5/5 Dean F. 1 year ago on Google
    Beautiful visitor center, very friendly help at the desk. The falls were amazing with ice on them, the history museum on Goat Island was very interesting.

  • 4/5 Danica H. 10 months ago on Google
    The staff at this location are very helpful, and it was conveniently located. I only gave 4 stars because there was no easily accessible parking. I had to pay for 1 hour parking around the corner.

  • 5/5 lora M. 9 months ago on Google
    Lots of information for the area. Clean and organized. Friendly helpful staff. Close to shopping and dinning.

  • 5/5 nivya s. 11 months ago on Google
    If you are lost or looking for a quick water or restroom stop/bag drop, this is the place you go to. The staff was extremely helpful and guided us through all the highlighted places of the state park so that we make the most of our trip. They have all sorts of pamphlets to walk you through the Niagara falls' history, state park pathways, events, what not!!!

  • 5/5 Biplob M. 1 year ago on Google
    You need to buy Google reviews to catch a quick growth in your business reputation. Because, nowadays, reviews are the most important things that will help you to earn your customer trust. Besides, it will also help you to enhance your social exposure. So, Google reviews are very important for an integrated business development.

  • 5/5 Derrick J. 1 year ago on Google
    The Niagara Falls welcoming Center truly lives up to its name, welcoming Center. Once I crossed over into Canada oh, it was absolutely gorgeous!

  • 5/5 Rachael T. 2 years ago on Google
    First stop getting into Nigeria for brouchers and maps. Michael was super helpful, suggested restaurants and places to see/do, even wrote notes onto the map for us! Clean bathrooms and nice souvenirs (no cash accepted)


Call +1 877-325-5787 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ On-site services
    • ✗ Online appointments

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