1/5 Ryan S. 3 years ago on Google
Terrible
experience
start
to
finish.
We
sent
for
a
wine
tasting
and...
1.
Server
offered
flat
water
or
sparkling.
We
asked
for
sparkling.
She
brought
flat.
2.
First
wine
was
not
spectacular,
but
the
problem
was
that
server
did
not
return
for
second
tasting
for
15
minutes.
After
my
wife
went
to
look
for
her,
she
showed
up
promising
that
she
didn't
forget
about
us...
sure.
3.
We
asked
for
charcuterie
tray.
Server
said
they
weren't
offering
one
due
to
Covid
restrictions.
Fair
enough.
Not
10
minutes
later,
another
table
gets
served
a
charcuterie
tray
from
their
server....
4.
A
5
oz
glass
of
wine
costs
$7.
A
flight
of
three
2oz
glasses
for
the
tasting
costs
$10.
That
math
makes
zero
sense.
5.
Server
finally
returns
and
I
asked
for
my
second
wine...which
was
on
the
"elevated"
tasting
menu.
I
assumed
she'd
be
okay
with
comping
me
the
exception
due
to
her
forgetting
about
us.
She
didn't.
That's
a
small
gesture
she
could
have
done
to
smooth
out
some
bad
customer
service
up
to
that
point...and
she
didn't
go
for
it.
6.
Second
wine
was
okay
but
nothing
special.
Again,
15
minutes
goes
by
and
no
sight
of
server.
We
were
done.
There's
a
hundred
wineries
in
Niagara.
We're
never
coming
back
here
again.
No
reason
to.
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