1/5 Alice G. 1 year ago on Google
Sadly
never
had
to
review
a
location
before
but
we
felt
we
should
for
this
apartment
block.
We
booked
partly
due
to
the
vast
range
of
facilities
advertised
on
Google,
TripAdvisor
and
Trivago
-
which
include
roof
top
terrace,
swimming
pool,
bar,
sauna
and
fitness
centre.
However,
upon
arrival,
there
were
no
facilities,
or
even
rooftop
access.
Turns
out
they
removed
all
of
these
3
years
ago,
but
have
not
thought
to
amend
the
advertising
on
a
range
of
websites.
We
enquired
about
a
refund/compensation
but
management
refused
-
and
would
not
even
initiate
direct
conversation
with
us.
As
they
have
silently
removed
any
images
on
their
website
of
the
pool,
they
claim
this
is
enough
grounds
for
it
to
be
the
customers
mistake.
Maybe
we
were
a
bit
too
naïve,
but
if
you’re
searching
for
places
to
stay
with
a
pool
on
comparison
websites
-
and
descriptions,
images
and
reviews
state
there
is
when
there
is
not,
you
would
expect
this
is
the
fault
of
the
hotel’s
advertising
-
not
the
customer.
So
be
aware,
this
place
is
simply
apartments
and
nothing
else.
Would
not
recommend
-
expect
to
lose
money
if
you
are
unhappy.
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