What a pleasure working with Melissa and The Pinball Shoppe to help me obtain my first ever pinball machine. Very easy process. All questions answered quickly and completely. Quick and safe shipping - and I live over 500 miles from them. Have been enjoying the machine since receiving it. Will definitely contact them the next time I’m thinking about purchasing another pinball machine.

Quality place. Pricing and workmanship. Love my new games.

Gary is my hero. Called about testing a electrical board for an arcade game. Gary knew his way around my Baby pacman machine off the top of his head. He took his time and walked me through a diagnostic process, and explained a few things which helped correct the issues that I was having. Kind, courteous and professional. Looking for knowledgable staff? Look no further.

Best place in Northeast Ohio for arcade games, slots, vintage bowlers, and pinball machines. Staff is very knowledgeable and friendly. You can try out games before you purchase them, and they deliver and set-up the game for you. If you are thinking about a game room, this is a must stop.

Love this place. I bought a 70s era Star Wars upright cabinet from them and it’s so great. Definitely reliving my childhood. Eventually I’m going to make more room in my house and get some pinball machines.

Great place. Love it. The people are really nice and I only wish I had more money to spend there.

We have been happy and satisfied customers since 1992 when we made our first purchase of a vintage MS Pac-Man game. It has been serviced twice by the Pinball folks. Repairs have been excellent and timely and they always honor their estimates. I can’t say enough good things about this small local business!

Went to the new location for work...a lot of great machines to buy. They fix them too!!

Chris came out to work on my Taxi pinball machine. Very knowledgeable and answered any questions I had. Would not hesitate to call them again for any service

Great place , fantastic service and price ! I WILL DO BUSINESS WITH THEM !!

Hands down the only place to go to repair your classic arcade games. They also have a huge selection for sale. Family business. So they actually care about their customers.

I can’t say enough good things about this shop! I worked with a number of distributors for my pinball purchases and this shop has been the quickest to respond by far. Melissa has been phenomenal with any requests. Highly recommended!!!

Prices are a bit high. Nice knowledgeable people .

Their products here are of excellent quality. I was given a neon man cave sign almost ten years ago as a gift. It still lights up as bright as the first day I plugged it in. It's be n moved to several different locations and still is in perfect working conditions. I called the Shoppe just to ask for some measurements and the owner didn't hesitate to assist also answered several of my questions.

Gary and Melissa answered all my questions. Shipping was fast and my PB machine was packaged very well Machine works great !!! A+++++++

Kent knows his stuff! He repaired the circuit board to our igt slot machine. Don't be fooled by the name of the store... They sell and service slot machines, pinball machines, bowling machines. They have really old machines too. With Christmas coming this would be a great place to find a very unique family Christmas gift.

Can't get over what a great machine I purchased at The Pinball Shoppe last month. Have been playing, "Bally Pinball Wizard" evey day since then. The cabinet looks really good, playfield is awesome, game play is flawless and the backglass look like new. It's a real classic and I didn't mind paying more for a nice, restored machine. Communication between me and Melissa, of The Shoppe, was friendly. The purchase could not have gone any easier and help with shipping was appreciated. Good luck to this family business.