Fitness First Carlingford image

Fitness First Carlingford

Gym Fitness center Personal trainer Physical fitness program

😠 Guys, please speak out for your benefit. We paid for it, and we deserve an excellent gym!!!! 1. The equipments are very old. You cannot even see the weight marks on the machine. This gym is quite busy. There need to be more bars and pull-down tools for the cable station. Imagine there are around 1... People often mention staff, great, equipment, training, Fitness, fitness, Carlingford, membership, time, class,


Address

Pennant Hills Rd, Carlingford NSW 2118, Australia

Website

www.fitnessfirst.com.au

Contact

+61 2 8845 9700

Rating on Google Maps

3.80 (371 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 5:30 AM to 10 PM
  • Thursday: 5:30 AM to 10 PM
  • Friday: 5:30 AM to 9 PM
  • Saturday: 7 AM to 7 PM
  • Sunday: 8 AM to 5 PM
  • Monday: 5:30 AM to 10 PM
  • Tuesday: 5:30 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: staff (30) great (25) equipment (22) training (21) Fitness (21) fitness (21) Carlingford (19) membership (19) time (18) class (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 SS 1 year ago on Google
    Guys, please speak out for your benefit. We paid for it, and we deserve an excellent gym!!!! 1. The equipments are very old. You cannot even see the weight marks on the machine. This gym is quite busy. There need to be more bars and pull-down tools for the cable station. Imagine there are around 10 bar stations but only one for each type of tool. You have to wait for someone else to finish every time. 2. The staff is not friendly at all—Priya, who gave me a terrible customer experience. Please get in touch with me for more details about what happened. 3. The bath area needs to have shelves or to hang to hold bags or clothes. You have to be naked first if you want to take a shower. 4. This is a 24*7 gym. It is quite sweating smelly in the afternoon and evening. This gym cannot give me any workout motivation. Suggestion: please upgrade your equipments----this is super important. Not suggest to join this gym.
    21 people found this review helpful 👍

  • 1/5 Alisha S. 1 year ago on Google
    Very bad experience in this gym… if you sign up for this gym, the trainer will ask you to move away from your equipment anytime, just because they want to do classes with their customers. And they will not tell you this when you sign up. Very rude staff with bad attitude, and treat to call security if I just want to finish my training and not willing to move space for their classes. I understand they wanna do their classes to earn money, but I also paid for the gym. Not a pleasant experience here at all! And when I asked for my right to do my normal workout, one of the staff claim that “Give you 25 dollar, You go to other gym”. Wow what an attitude to talk to customers… Will report that to fair trading and their head office for sure.
    19 people found this review helpful 👍

  • 2/5 Kimmie 1 year ago on Google
    I don’t know why people giving high rates for facility. I highly recommend classes and instructors however, the facility is HORRIBLE!! Water leaking during the class from the ceiling. There are average 20-30 people each class and no wonder the shower room never gets crowed. The steam room never worked since I joined, and the shower rooms are disgusting. Full of moulds … no soap, water taps are not functioning and most importantly … DISGUSTING! I wouldn’t recommend to friends even with all those special promotions. I would give five stars for classes but nothing else.
    10 people found this review helpful 👍

  • 1/5 Lucy C. 11 months ago on Google
    Hey owner!! Could you cleaning for shower room ? Does your shower room have this many molds? I've been taking a shower here for over a year It's a mold heaven If I come to exercise and get sick, can I legally claim it?
    7 people found this review helpful 👍

  • 1/5 Shanii J. 3 years ago on Google
    Classes are good, and big enough space for the gym but Staff are incredibly rude. Front desk girls are really not professional. Every other Fitness First I have been to the girls at the front desk are so lovely and accommodating, they will go out of their way for you, but not at Carlingford, when you ask a simple question you get an attitude filled response and a big sigh like you are wasting their time. Less time I spend there, the better!
    7 people found this review helpful 👍

  • 1/5 Marty P. 4 years ago on Google
    Air cond after hours is a joke, and bring your rubber gloves to wipe down everyone's sweat. Apparently towels aren't found anywhere in Carlingford.
    7 people found this review helpful 👍

  • 1/5 ben e. 3 years ago on Google
    This Gym getting worse day by day and the manager only thinks to getting new members nothing else. Most of the Machines are broken or not working good. The cold water machine produces hot water, funny things is the manager loves to play cricket, and all the televisions broadcast this ridiculous sport 24 hours a day, when you complain to this situation you will be faced with an answer, if you are not satisfied or not happy you can go to other gyms.
    7 people found this review helpful 👍

  • 1/5 Liam C. 3 years ago on Google
    Throughout the year I was with this gym, they consistently failed to deliver on their promise of being able to provide 24/7 and they would still bill you despite not delivering. I speak for the male bathroom facilities as being constantly unclean as you would naturally assume. The sauna/steam room was beyond vile. And lastly, upon returning to the gym to cancel after covid, they had the temerity to demand further money from me for freezing my account despite not keeping staff on during covid so I could change my account status.
    6 people found this review helpful 👍

  • 1/5 Simon J. 4 years ago on Google
    I am a long time member and I think Carlingford fitness first is going backwards all the time. The staff are lovely. And always have been. The management is slowly working at removing services and equipment. As things need repair, they just remove it from the the gym. Instead of providing services to the members management is slowly drip by drip providing less and less for the money. Disappointed setting in to the members.
    6 people found this review helpful 👍

  • 3/5 MrKKMF 11 months ago on Google
    A lovely gym and plenty of equipment. Staff are friendly and the facilities are excellent. Just be aware when trying to cancel your membership. This can not be done on site. They make you call Fitness First customer service to cancel. They purposely make it difficult and charge you an extra month.
    5 people found this review helpful 👍

  • 2/5 Boris M. 4 years ago on Google
    Agree with prior poster. 24/7 gym availability is a joke because they shut off the aircon and you literally can’t breath in here after hours. It’s also dangerous for people taking on aerobic exercise who push themselves in that heat. Someone gonna pass out on a treadmill and hit their head. Mark my words. I left virgin active to join FF because of 24/7 availability now. However now I think I’m gonna go join anytime fitness who know how to do the 24/7 thing properly. FF have aggressive membership growth campaigns but in the end they just about cost savings and squeezing you for your fee with minimal service.
    5 people found this review helpful 👍

  • 1/5 Quinton E. 4 years ago on Google
    24/7 gym, the 7 stands for the hours the air-con is actualy turned on. The place smells bed and is unclean.
    4 people found this review helpful 👍

  • 1/5 Bob S. 3 years ago on Google
    The entire reason this club receives 1 star is because of the manager Prajesh. Many members of the gym (including myself) have found this individual to be extremely rude, disrespectful and highly unprofessional in regards to his execution of managerial tasks and simultaneous application of what Fitness First Promotes. First, Prajesh has treated his employees with absolute disrespectful behaviour. On a plethora of occasions, the employees have been spoken down to, never given an explanation of what they have done wrong and have felt highly unstable in relation to their job stability. What is even more unfortunate is that this is knowledge that all fellow gym-goers possess. Many of the employees seem down and upset after interacting with this man, which is really saddening to see as the most of the employees are bubbly, lively and are very happy to speak and develop quality-based relationships with the customers such as myself. Prajesh has also utilised intimidation tactics among many of the customers who have attended the gym. One instance, he called security on a woman who was barley 5ft because she was deadlifting without shoes on, despite her efforts to defuse the situation. He stands too close to the people he intimidates and continually threatens to call security when it is completely unnecessary. Prajesh is known to select particular members in the gym and continually target them, so as to stir them up and cause a scene. For example, he will revoltingly persist in approaching certain individuals about having a towel or questioning the appropriateness of their footwear. This behaviour would be understandable if the individuals he was approaching were purposefully breaking rules, but most of them are very friendly, innocent gym goers who just want to train. It is highly upsetting to see the disappointment, shock and confusion on the innocent faces of these members. Fitness First Carlingford has now lost an abundance of clientele because of Prajesh's disgusting behaviour. Employees have spoken to various gym-goers and have expressed a strong disliking to Prajesh's approach in management and will most likely leave soon. The overall conclusion is that Prajesh's managerial experience within the profound context of a gym is conspicuously lacking to a great extent. The morale of Carlingford Fitness First has declined significantly, which is directly correlated with Prajesh's complete ignorance of gym culture and ethic. Unfortunately, such an individual can detrimentally tarnish the name and brand that Fitness First continually strives to achieve. Employing an individual such as Prajesh has already contributed to the absolute destruction of gym culture that is quintessential to Carlingford Fitness First. Many employees and members have already left, indisputably because of this individual. Fitness First is strongly encouraged to review their management processes, and effectively implement changes that will benefit one of their strongest locations.
    4 people found this review helpful 👍

  • 2/5 Deb 4 years ago on Google
    Bathrooms are dirty and not well maintained. No hot water for showers today.
    4 people found this review helpful 👍

  • 1/5 Benjamin L. 4 years ago on Google
    Attempted to use the gym over Christmas as it’s a 24 hour gym but the doors were locked shut. Pretty dismal for my first experience.
    4 people found this review helpful 👍

  • 1/5 jim j. 10 months ago on Google
    My wife has been trying to cancel membership for two months. They have taken out 6 extra payments they shouldn’t have. Multiple emails and phone calls and no action. I have had to block them from my bank but I will have to waste more time chasing a refund. I would not recommend fitness first based on this bad business behaviour and will be lodging a complaint.
    4 people found this review helpful 👍

  • 2/5 Y.MStizzy 3 years ago on Google
    great staff except that fat bearded indian guy, he picks on people too much for no reason. Need to work on maintainace ALOT and need to let the air conditioning stay on after hours. feels like a sauna. might leave because of that.
    4 people found this review helpful 👍

  • 1/5 Rebecca C. 1 year ago on Google
    Plenty of equipment, friendly staff, regular cleaning. However, the billing system is mess. When I put my membership on hold they charged me the usual amount + holding fee. Have been following up with their manager for months. Think twice before choosing direct debit via bank. Better to pay by credit card as you at least can challenge the charges. I had to put a block on my bank account to stop unauthorized charges. When you sign up, they will promote their personal trainer with a free 24/7 pass. The 24/7 pass is free with membership, don't bother with the PT session if you don't need it. If you freeze your membership they charge a weekly fee unless you provide a doctor's certificate. I originally signed up for 3 months only yet they have continued on my membership and signed me up for a one year membership. It will take another 30 days to cancel this membership.
    4 people found this review helpful 👍

  • 1/5 Adam F. 3 years ago on Google
    Today 17/06/2020 Can you please remove the idiot cleaning guy who bothers people about putting the weights back.. I understand it is a policy .. You impose it to all or to none..
    4 people found this review helpful 👍

  • 5/5 dinoel4ik k. 4 years ago on Google
    (Translated by Google) ZYZZ FOREVER (Original) ZYZZ FOREVER
    3 people found this review helpful 👍

  • 2/5 Noleen Y. 3 years ago on Google
    My regular gym. Today, a girl at reception asked me if I had my towel with me. I said yes. Then she said if she can see it. Seriously????!!!! Do you think I'm laying about a towel?! Am I a 10 year old that needs supervision?! The funny thing is I asked her if she really needs to see the towel and if she doesn't believe what I said. She said YES. WoooooW. I really don't want to hate the place that I go almost daily, but we'll see about that now.. P.s. The gym itself is okay apart from not having enough machines for the front of the thighs and needing to wait for a while for the broken machines to be fixed.
    3 people found this review helpful 👍

  • 1/5 Airwave 4 years ago on Google
    Disgusting and unsafe gym, advertised as 24 hours however no air conditioning or ventilation during unstaffed hours make it a horrible smelling sauna.
    3 people found this review helpful 👍

  • 1/5 Alex N. 4 years ago on Google
    What is going on with the aircon in the cardio area. It’s been months now with minimal aircon. If I want a sauna I’ll take a sauna!!!
    3 people found this review helpful 👍

  • 1/5 Jason W. 3 years ago on Google
    I don’t know if this is the shopping centre’s issue or Fitness First’, but they really need to turn on the air conditioning. People are at risk of passing out at the gym with the temperatures inside the gym
    3 people found this review helpful 👍

  • 1/5 Farhad 4 years ago on Google
    Staffs are nice but dirtiest gym I have ever been, walls are dirty,floor every where is dirty, don`t even let me to tell you about bathroom, they shave there,spit on the floor,smell is disgusting, one day I went there and was like vomiting, miss my old gym Fitness first Willoughby
    3 people found this review helpful 👍

  • 1/5 Anabis S. 5 years ago on Google
    Place needs a serious upgrade from their equipment to the bathrooms. Will never go again
    3 people found this review helpful 👍

  • 3/5 Mahta K. 4 years ago on Google
    The equipment and space are good, it is now open 24 hours, however, the gym becomes a sauna after hours. There is not much point of it being 24 hours if I can’t breathe while working out at night. The air conditioning stops working in the evening and you cannot even open windows. I have gone there so many times and had to go back home to exercise. Kinda disappointed.
    3 people found this review helpful 👍

  • 1/5 andy l. 3 years ago on Google
    hopeless staff. poor training and guidance from them led to back injury.
    3 people found this review helpful 👍

  • 5/5 Ilya K. 5 years ago on Google
    (Translated by Google) ZYZZ FOREVER !!!!!!! FUUUUUUUUUUUUUUAAAAAAAAAAAAAAAAAAAAAAAAAAAAARK BRAH (Original) ZYZZ FOREVER!!!!!!! FUUUUUUUUUUUUUUAAAAAAAAAAAAAAAAAAAAAAAAAAARK BRAH
    2 people found this review helpful 👍

  • 5/5 Ayman 6 years ago on Google
    Well maintained, nice large open space and good range of equipment. One of the better passport gyms in Sydney.
    2 people found this review helpful 👍

  • 5/5 Anoma R. 5 years ago on Google
    DOMINIC-He is an unique staff. I have a very great information to share about fitness first in Carlingford. When I joined this fitness first few years ago, there were two to three different memberships. There was a great staff at the reception. He was an amazing person as he went that EXTRA MILE to help me to join this Centre. That time the membership that I joined I had to achieve a certain percentage within the three months time to be benifited out of that membership. He was so great. He encouraged, motivated me to achieve the target percentage and to be benifited from the membership. I do value this to the utmost. I am totally grateful for this staff as I was managed to join the gym comfortably. He has helped us and guided us too.Even my daughter. Fitness first is so fortunate to have a great staff like DOMINIC.He is an asset for the company. I thought I got to share this with the community. Apart from that it’s all about the Zumba class I went for this Zumba class which was done by AMY and all what I could say was her Movements, style , the steps and the song choice was EPIC. I enjoyed every micro second of that class yesterday.
    2 people found this review helpful 👍

  • 1/5 M K. 1 year ago on Google
    please look at another gym. old equipment, rude staff, gym send annoying text messages every month even if you quit and they always try to give a better deal after you cancel.
    2 people found this review helpful 👍

  • 5/5 Milan S. 4 years ago on Google
    hit gym once here and got super swole from the great machines 😎👌🏽
    2 people found this review helpful 👍

  • 1/5 Sinae Kim R. 2 years ago on Google
    I came 1min 02sec late for 19:30 body attack class. Music hasn’t started, class wasn’t full and people were just standing about. i was refused entry because i was 1 minute late in the class and The instructor said it wasn’t fair to other late comers if i was let in. Big boof head instructor, please explain your rationale. Exercise should be encouraged and not discouraged like this. Some people rush after work just to fit in some exercise to their busy schedule. I try to come early but sometimes I JUST make it. I understand if i was refused entry if the class already started and I may cause injury to myself for not warming up or that i may distrupt the class by late setting up Of equipment. i go to class because its only way I can motivate myself to workout. Mature up!
    2 people found this review helpful 👍

  • 5/5 Christopher F. 2 years ago on Google
    Had a great experience over several months at Fitness First Carlingford. Great facilities, plenty of space and choice of equipment, and the equipment and rooms were always clean. Also enjoyed using the pool & sauna regularly. Highly recommend Francis Murad for personal training, seek him out if you’re after an awesome PT that will educate you as much as train you - his sessions are EPIC!! He absolutely knows what he’s talking about, you’ll walk away with a tonne of knowledge and he is an absolute gentleman as well!
    2 people found this review helpful 👍

  • 5/5 Natalie M. 2 years ago on Google
    Fitness First Carlingford is a great gym to be part of. Not only do the membership consultants try and find the best deal for you; they also offer personal trainers to tailor my fitness goals for my needs. The space is definitely clean in comparison to other places I have been to. It is also a big space to workout within, including an open plan area for weight machines alongside a separate area for cardio and classes. I really enjoy how the team is welcoming and make me feel comfortable when being within their facility.
    1 person found this review helpful 👍

  • 5/5 Mathew M. 2 years ago on Google
    Carlingford Fitness First is an awesome place to start training if you’re new to fitness. I highly recommend the Personal Trainers there as well as they offer so much knowledge and insight into the exercises they provide you with to guide you on your fitness journey. My experience with Francis was fantastic as I always felt pushed and reached limits I thought I couldn’t. Every session was new and exciting which motivated me to keep going. The facilities are very clean as well.
    1 person found this review helpful 👍

  • 1/5 Francisco R. 4 years ago on Google
    My card doesn't work on the lockers. It's been 14 months like this, I have complained several times. Occasionally, staff don't believe me. Also, very old machines, I was a member here in 1999-2001, same old machines. Some machines don't work, dirty showers, cardio machines ( some broken parts )Lockers don't work with scann. Made a formal complaint in April to discontinue my membership, on these reasons. The head office said that that's No reason too . Said they will call me back, still waiting since April 19, . 4 months. Terrible service..
    1 person found this review helpful 👍

  • 5/5 Eliasvarg m. 2 years ago on Google
    This is a place of gods brah, FUUUUAAAAAAAARK
    1 person found this review helpful 👍

  • 5/5 Mina N. 3 years ago on Google
    great gym :) most gym reviews you see will be only the people with bad experiences. Myself i haven’t had a single problem. The staff are always bright and enthusiastic. Matt was especially helpful and accommodating as he a super friendly and intelligent individual that knows what he’s doing, Overall, a sick bloke and great to chat with. Couldn’t recommend Matt enough if you need assistance from Fitness First staff. Dominic is also a very good-natured staff member that is very approachable and knowledgeable. Not many complications with the air conditioning as i am mainly in the cardio section and don’t feel the heat that much. An upgraded cardio section would be great as it is quite bland but the amount and quality of machines are excellent!!
    1 person found this review helpful 👍

  • 1/5 Erfan A. 4 years ago on Google
    Really a bad gym, machines are broken and always crowded
    1 person found this review helpful 👍

  • 5/5 Vanusha D. 4 years ago on Google
    After a long time of being unhappy with the level of service which I received from Carlingford fitness first , I frizzed my membership for about 1 year and since last month I decided to give it another go… I absolutely amazed with the quality of service, which I receive from professional trainers in different classes and especially in Squad challenge from Amelia. She is a strong knowledgeable professional who knows what she is doing and is a great motivator with a very nice sense of humor…I wanted to take this opportunity to thank the manager, polite receptionist and dedicated professional trainers in Carlingford fitness first…Well done guys !Keep up the good work!
    1 person found this review helpful 👍

  • 1/5 Nishant S. 9 months ago on Google
    Pathetic customer service. Filed complaint of one very rude staff member named Claire, haven't heard back yet. Do not recommend this gym!
    1 person found this review helpful 👍

  • 5/5 Deiniol J. 10 months ago on Google
    don’t usually leave reviews but i signed up to fitness first carlingford with Ryan and he was great, he answered all my questions and made my transition from my old gym to FF seamless. would give more stars but it’s unfortunately capped at 5
    1 person found this review helpful 👍

  • 2/5 Lorena C. 3 years ago on Google
    Very messy place, not nice at all 👎🏻
    1 person found this review helpful 👍

  • 4/5 Ehsan 3 years ago on Google
    Recently a bit better but used to be very crowded and you had to wait long for machines and equipments get free.
    1 person found this review helpful 👍

  • 5/5 Jenny S. 11 months ago on Google
    I recently joined Carlingford Fitness First. The friendly and welcoming staff greeted me on the day of inquiry, which immediately made me sign up. They offer FREE two training sessions, allowing me to work with an absolute gem, Thi. I ended up booking more sessions with her to learn more about 'Fitness'. Thi's knowledge and expertise have been instrumental in my fitness journey, and I am grateful to have her as my trainer. I recommend consulting if you want to get in the right direction for your fitness. This gym provides ample space and an abundance of equipment. The sauna is excellent as well. The swimming pool is a bit crowded and small, but no complaints about this. Swimming is scheduled once a week for me, I go somewhere else.
    1 person found this review helpful 👍

  • 3/5 Shammy D. 1 year ago on Google
    Better than DeeWhy Platinum FF by a mile. Joined up by referral but no bonus items. 4x price of Crunch, but less equipment, no weight labels cause the equipment is broken, free weights all over, people slamming their weights and allowed to, people have their bags with them cluttering the space, no hand towels. Disappointing, I thought for paying 4x the price per week I’d get more, but I got worse. To top it off, I have to hold a card for FF, but Crunch has a barcode system so you can just use your phone to scan in. FF could use their money to invest in their sites. Even their bathroom mirrors are falling apart. Mid.

  • 5/5 shredqk X. 1 year ago on Google
    I don't know how there are so many poor reviews on this wonderful training facility, it has almost everything you need and the customer service and culture is outstanding. Special shoutout to Zac the club manager for transforming the club. He is very kind and attentive every time I visit the club. Job well done :)

  • 5/5 Rachael S. 1 year ago on Google
    I signed up recently and it was an easy streamlined experience. I’ve worked as a manager at a gym before so really appreciated how helpful TJ was when getting me signed up. Really looking forward to getting into the club and smashing some fitness goals.

  • 4/5 Zack T. 6 months ago on Google
    Good equipment when it's not broken (cables and bubbler consistently). Terrible during peak hour

  • 3/5 Max 1 year ago on Google
    !!PAYMENTS!! - just ask for clarity Just make sure you are extremely aware of payment situations and that it is made very clear. You will most likely have to make payments over a certain amount of time and there is a heavy cancellation fee to withdraw before that. So if you lose interest in FF after signing up, you will either have to pay an absurd amount, or just a smaller absurd amount. I was not told about this so I'm telling you. Granted, although communication on payment seemed pretty unclear, I should have asked for clarity. It might have just been a one-off for my sign up, maybe communication is normally better, but it is hidden somewhere in the mountain of paperwork in the terms and conditions you don't have time to read through, so just ask about it so you know what's going on. Actual gym is pretty good with decent equipment and most staff are good to chat with, just gets pretty crowded at times like most gyms

  • 2/5 ikky k. 1 year ago on Google
    Carlingford has been a very poorly club for many years. Being a 24/7 club, there is never any communication to Members whenever there is a planned outage of 24/7 facilities. A simple email of a text message to Members the evening before an outage would be great. The cardio equipment and weights are all about 10 years old, if not more. Full tax benefits have been realised by Fitness First, and there seems to be zero appetite by the business to invest in the latest technology. The locker rooms are mostly a disgrace. The lockers in the men’s room can be seen hanging from their hinges and the toilets are often filthy. One look at the showers will make your stomach churn. Repeated feedback to management over the years has gone without action. They just don’t care. Despite being a member for 20 years, I would gladly leave if the likes of a Virgin Active were to open in Carlingford or very close by.

  • 5/5 Sai 9 months ago on Google
    I’ve started training with Thi and she is an amazing personal trainer! She has great energy and provides structured workouts. Would highly recommend her!! 🫶

  • 5/5 Amir H. 10 months ago on Google
    That’s amazing atmosphere, environment, stuff To be honest the only reason that I am going to gym regularly after years is carlingford first fitness

  • 4/5 Cassie K. 8 months ago on Google
    excellent group gym sessions, friendly staff, great facilities. only thing I want to point out is cleanliness. often run out toilet paper, hair balls running on gym room floor. please refill wipes more frequently especially the big gym room. one soap in female toilet still not fixed.

  • 5/5 J H. 1 year ago on Google
    Been training frequently now for the past year at Carlingford FF. Great facilities, always clean. What stood out for me was the level of service and willingness to help excel my training from Matt Woosthuizen who’s one of the trainers, he’s evidently highly passionate about what he does and provides raw advice that’s best suited and I have only seen evident improvements in myself after following the program he created for me. If you’re looking to get into personal training and unsure who to pick; I’d highly recommend Matt as I’ve noticed a high level of progression in my performance and training and I’m sure you will too.

  • 4/5 deelawar a. 7 months ago on Google
    The fitness centre is quite extensive with heaps of facilities. But quite busy at peak hours. Often, members have to wait for specific machines.

  • 5/5 Santosh D. 1 year ago on Google
    Great Gym, extremely clean and well kept. Staff are very friendly and helpful. Manager is very polite and gets things done quickly. Enjoy training here a lot.

  • 5/5 Rechelle W. 2 years ago on Google
    I moved to Fitness First at the start of the year for a fresh start, and before I started with Francis I was out of routine and felt like i had lost muscle and motivation from training previously. Within a few weeks i was feeling back to how i was when i was training before. Francis is such a motivational trainer and helps you look and most importantly feel your best. He made my transition into training at FF a seamless transition and i felt comfortable to come train :)

  • 1/5 saeid s. 4 years ago on Google
    Always steam room is dirty,swimming pool is dirty and cold, shower room it's not hot enough

  • 5/5 Marc T. 3 years ago on Google
    FAST friendly service, Good advice

  • 5/5 Abs s. 3 years ago on Google
    Thanks for opening up again and keeping up with covidsafe guidelines.

  • 1/5 Andrew W. 3 years ago on Google
    Had an issue with payments so they cancelled all my classes. The payment issue was due to inconsistencies with what was communicated to me about the dates that payments were taken. I tried to contact them to rectify and no one bothered to get back to me. Really poor service and practise. They're happy to take my money but not to offer service in response.

  • 1/5 Mary S. 3 years ago on Google
    A waste of money. Still taking money from me when I froze the account. would not go there again.

  • 4/5 Gareth C. 3 years ago on Google
    big and spacious gym, friendly staff and good amenities, however the machines are a bit dated and require an upgrade.

  • 4/5 Jamal B. 3 years ago on Google
    where else would you go?

  • 5/5 Russ P. 3 years ago on Google
    DOMINIC-He is an unique staff. I have a very great information to share about fitness first in Carlingford. When I joined this fitness first few years ago, there were two to three different memberships. There was a great staff at the reception. He was an amazing person as he went that EXTRA MILE to help me to join this Centre. That time the membership that I joined I had to achieve a certain percentage within the three months time to be benifited out of that membership. He was so great. He encouraged, motivated me to achieve the target percentage and to be benifited from the membership. I do value this to the utmost. I am totally grateful for this staff as I was managed to join the gym comfortably. He has helped us and guided us too.Even my daughter. Fitness first is so fortunate to have a great staff like DOMINIC.He is an asset for the company. I thought I got to share this with the community. Apart from that it’s all about the Zumba class I went for this Zumba class which was done by AMY and all what I could say was her Movements, style , the steps and the song choice was EPIC. I enjoyed every micro second of that class yesterday.

  • 4/5 mohd d. 4 years ago on Google
    Nice and clean.

  • 4/5 Shariq M. 4 years ago on Google
    good services

  • 3/5 scott y. 4 years ago on Google
    It's got a pool , which is the only thing that make it different to any other gym , however it seems to be closed a lot for a swim school , without notice

  • 5/5 Music F. 4 years ago on Google
    (Translated by Google) Zyzz <3 (Original) Zyzz<3

  • 5/5 Anthony Y. 2 years ago on Google
    I signed up for personal training sessions with Francis for a few months. Francis was professional, dedicated and extremely knowledgeable in what he does. Every session was intense, and Francis never seemed to worry about strict time, always caring about the session as opposed to strictly about the money (always went overtime). I made some insane progress under Francis and met my goals within months. I have never felt more stronger and healthier than when I trained with Francis. Strongly recommend him to anyone thinking of pursuing PT!

  • 2/5 Johnson X. 5 years ago on Google
    Gym is quite crowded after 6pm. Personal trainer Dave there is really bad and also rude. He told me lots of things that are actually wrong. Do not get the training session from him.

  • 1/5 Mosé P. 5 years ago on Google
    Is 4months that I ask for a good wl barbell, the only one that thay have is bent ovet, I had ask on the desk more that 10 times, probably the only solution is change gym. Thank you

  • 4/5 Valent L. 3 years ago on Google
    Good gym

  • 5/5 Tim P. 3 years ago on Google
    Easy going gym. Great crowd and clean. It is 24/7 as well for those who have a membership

  • 4/5 Aaron S. 2 years ago on Google
    My only concern about Carlingford Fitness First is the equipment. It has not been updated in a very long time. It is well overdue for most of the equipments to be upgraded and updated. The male shower rooms definitely needs attention.

  • 5/5 George G. 2 years ago on Google
    Great handy 24/7 gym - steam room is a bit hit and miss though !

  • 1/5 peter p. 2 years ago on Google
    Probably 1 of the worst managed gyms and I'm not even that fussy. Half the time equipment out of order, staff have no idea what's going on either. Pretty sad cause the gym has alot of potential...

  • 4/5 Chicken R. 2 years ago on Google
    Been going here for a while, not insanely busy so good for beginners, super friendly staff and personal trainers, however the equipment needs a bit of an update it still services all of its purposes

  • 5/5 Myriam L. 2 years ago on Google
    The staff are friendly and helpful. There is a great choice of gym equipment. You never have to wait long to use them. There is a great variety of classes to cater all fitness level. The facility is always clean. I would recommend this gym as regular user.

  • 5/5 Jenna R. 2 years ago on Google
    I have been training at Fitness First, Carlingford for 6 months and I have found the equipment and staff to be great; you never have to wait a while to use them. I recently starting personal training with Francis Murad, and I have found it to be great. He caters to my fitness goals and ensures that it is fun at the same time. Not just that, he really cares about his clients and their life outside the gym. I have seen vast improvements in my fitness while training with him and I recommend him to anyone who is interested in personal training!


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