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Featured Reviews


Frequently mentioned in reviews: shoes (12) service (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Shahram S. 2 years ago on Google • 276 reviews
    That was fantastic. Friendly staff. Good quality and great service. Wide variety of different purpose shoes. Sketches new light weight shoes are really light and well designed.
    2 people found this review helpful 👍

  • 5/5 Maiwand M. 1 year ago on Google • 105 reviews
    These Sketchers location is my go to location. I've boughten many shoes from here either for work or for personal use and there are the most amazing comfortable shoes I have bought. The staff is the best they understand your needs and help you choose what suits you from the vast knowledge they possess. They are friendly and approachable with any questions. I'll be definitely coming back to buy shoes hopefully some time next week I will get another pair of shoes. Keep up the great work always looking forward to shopping at Sketchers.
    2 people found this review helpful 👍

  • 5/5 Helen S. 4 years ago on Google • 235 reviews
    Wow...nicely stocked. ..lots of new designs! Sales people is helpful yet dont bother you from browsing.
    1 person found this review helpful 👍

  • 5/5 R L. 3 years ago on Google • 59 reviews
    Consistently great customer service. A few weeks back we got great assistance from Karen. Tonight, it was Fennie who truly went the extra mile to find us the right pair of shoes. Since her store didn't have the desired size, she searched high and low for us, located one at Vaughan Mills and placed a hold. We made it there five minutes before closing, got what we wanted. Thank you, Fennie. Honourable mention to her partner tonight, a nice and friendly young lady. Unfortunately, we didn't get her name.
    1 person found this review helpful 👍

  • 1/5 Monika L. 1 year ago on Google • 30 reviews
    Our third attempt to purchase 2 pairs of shoes. No inventory of 3 main styles in 2 sizes. Ok, everyone is having inventory issues. However, the staff member was the most unhelpful person I've ever had at this location.

  • 5/5 Paras K. 1 year ago on Google • 17 reviews
    Had an extremely pleasant shopping experience with Jesse who went above and beyond in accommodating our requests. His professional demeanour and knowledgeable recommendations about shoe types, gaits, different availabilities, arches, etc. were extremely helpful. Will shop at this Skechers from here on out for all of my footwear needs.

  • 5/5 Shairose K. 2 years ago on Google • 15 reviews
    Excellent service from knowledgeable sales rep. Much appreciated his time and service even though it was close to closing time. He did not rush me but took the time to answer my questions.

  • 5/5 Maria S. 5 years ago on Google • 12 reviews
    Was there a couple of days ago looking for shoes for my husband. They didn't have the right size in store, but Jessie went out of his way to locate a pair for me at another location. He and Omar also provided excellent service in finding me a pair of shoes. Their knowledge of the product as well as the friendly and prompt service they offer makes this a store I will definitely shop at again.

  • 1/5 samson s. 2 years ago on Google • 3 reviews
    One of the worst customer service experienced ever..I asked for a size and the girl working over their came after 15 minutes saying I forgot . I waited almost 15 min, and she came and told me sorry I forgot. Such a bad customer service experience from specters at the this retail location.

  • 5/5 Glamourous S. 1 year ago on Google
    The staff was very friendly and happy and the shoes are amazing definitely coming back here again soon.

  • 5/5 Michelle 2 years ago on Google
    Jessie the store manager was the most helpful ever. The shoes also exceeded my expectations in terms of fit and comfort.

  • 1/5 Sunny A. 1 year ago on Google
    Worst cx experience very rude staff didnt had courtesy to come and let me know size not available and when asked replied back very rude and high tone zero start dont visit as they believe they are very busy and dont need good customer service for business xero star

  • 5/5 Saurav B. 1 year ago on Google • 1 review
    I came to Skechers store for the first time and was new to the brand. I want to highlight the extraordinary customer service by Negin Katiraei who not only had excellent knowledge of the products but great soft skills as well.
    1 person found this review helpful 👍


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Amenities


  • Payments
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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