3/5 Wijesinghe R. 3 months ago on Google • 7 reviews New
Mixed
Experience
at
Ambaal's
Pure
Vegetarian
Hotel
&
Restaurant
Ambaal's
Pure
Vegetarian
Hotel
&
Restaurant
provided
a
mixed
dining
experience
with
notable
highs
and
lows.
On
the
positive
side,
the
food
was
absolutely
delicious,
offering
a
delightful
selection
of
the
best
Indian
Tamil
cuisine.
The
flavors
were
authentic
and
truly
stood
out.
However,
the
customer
service
was
a
significant
letdown.
It
seemed
that
the
staff
didn't
care
much
about
the
customers.
The
restaurant
was
super
crowded,
and
despite
an
upper
floor
area
with
empty
table
seatings,
we
were
not
allowed
to
go
there.
The
atmosphere
inside
was
rushed,
and
some
waiters
even
neglected
to
take
food
orders,
displaying
a
level
of
arrogance
that
was
quite
off-putting.
While
the
culinary
experience
at
Ambaal's
was
commendable,
the
lack
of
attention
to
customer
service
and
the
unwelcoming
atmosphere,
especially
on
the
upper
floor,
marred
an
otherwise
promising
visit.
It's
a
place
to
consider
for
the
food,
but
improvements
in
service
and
ambiance
are
needed
for
a
truly
enjoyable
dining
experience.