We visited the hotel on 3rd June 2023 to spend only one night on Full Board basis. Initially, we must say that the stay is NOT worth the price. The ambiance is not pleasant (the color Green and the designs are irritating) and the corridors to the rooms smell a lot. Our rooms were not properly cleaned and looked unhygienic. One of our tables had something sticky on it and one of the bed side tables was not cleaned. We had to clean them by ourselves. The staff was friendly, but we were checked-in an hour late even though we were there early and exhausted after traveling. The staff did not provide us a welcome drink until we asked for it. The area which served us meals was not pleasant and there were a lot of flies around. The area looked unhygienic with flies. The food was moderately fine, not excellent. The pool is fine, and properly maintained, but does not carry a good view. It is fine with proper temperature and not too crowded where someone can relax. But not good for photos.

Recently built property with modern architecture concepts. Extremely clean and we'll maintained hotel with greater customer service. Conveniently located where close to City centrer. Hot water pool is available at the top. Relatively a smaller garden for leisure activities is the only negative point for me. But there are many alternatives at walking distance.

We had a short stay at Araliya Green Hills, Hotel on 1 January 2024. We enjoyed our stay there. The quality of rooms and general infrastructure certainly matches the four star category. What stood out particularly, is there food and beverages department. The dinner as well as the breakfast served in their big restaurant was just exceptional. Their restaurant staff was extremely attentive and very friendly. A barista who serves exceptional coffee in this tea land deserves a special mention. What really surprised me though was the gym. This is certainly the best gym I have experienced during my tour in Sri Lanka. The gym instructor who happens to be judo player from the Sri Lanka national team is just exceptional. Happy to have spent one night there.

Very cozy hotel, comfort beds, and nice rooms. When we came to really nice lobby, one guy was playing piano and it is really nice addition to welcoming guests. While we were waiting for our room we also got cup of good tea. We also got nice worm towels to refresh ourselfs. It is our honeymoon, and we even get cake waiting for us in our room. We had dinner served by staff (not buffet), and it was probably the best food, we ate during our stay in Sri lanka. I really want to give special thanks to Mr. Mohan, he was so nice to us, he is humble, and so friendly. I also want to say thanks to all the chefs who prepared so good food. I hope the management apreciate employes like them.

The interior of the hotel was outstanding. They greeted us with Spinach Soup which was okay. They immediately gave us our room keys. They have indian food in their menu and the taste was awesome. The rooms and the bathroom were very spacious. The staff were helpful and friendly. Nearby the hotel, there was the Gregory Lake which was gorgeous. There was an area in which you could play Billiards. The Gym was great and there were many equipments to use. There was a certain amount of cost for everything. The swimming pool was nice and there was also a heater so, the water was warm. Our experience was excellent. I would likely recommend to stay in this hotel to stay at least two days…..

I had the pleasure of staying at the Araliya Green Hills Hotel during my trip to Sri Lanka, and I must say it was an exceptional experience. First and foremost, the staff at the Araliya Green Hills Hotel were outstanding. Their efficiency in catering to guests' needs and their impeccable behavior truly stood out. Throughout my stay, I was impressed by their professionalism and courtesy. They went above and beyond to ensure that I felt welcomed and comfortable, making my stay all the more enjoyable. The dining experience at the hotel was nothing short of fantastic. The food was not just good; it was absolutely delicious. The restaurant offered a diverse menu with a wide range of culinary delights that catered to various tastes. Whether I was indulging in local Sri Lankan cuisine or enjoying international dishes, every meal was a delightful experience. The presentation and taste of each dish were remarkable, leaving me with a memorable dining experience. Araliya Green Hills Hotel, without a doubt, was the best part of my stay in Sri Lanka. The combination of exceptional staff, delectable food, and the overall ambiance of the hotel made it a standout destination. I couldn't have asked for a better place to stay during my trip, and it truly enhanced my overall impression of Sri Lanka. I highly recommend the Araliya Green Hotel to anyone looking for an unforgettable stay in this beautiful country.

A fantastic resort if you’re looking for that peaceful getaway with stunning views, amazing staff and a hotel that serves fantastic meals! So much attention to detail and excellent service from the staff!!

This spa was the worst experience of our trip. We came out more tense. When we booked, we asked if they did specific massages, then when we arrived we were offered the signature massage, which they seemed to have mastered so much they wanted to sell it. Very bad. We filled in a questionnaire with injuries and our preferences in terms of pressure, but none of this was taken into account. They claim to be a luxury spa, but the staff are not trained. Very bad experience, I wouldn't recommend it.

The hotel is good. The staff is welcoming. I'd say even too much. I didn't like their way to make use of our group for advertising their hotel. We had some misunderstandings in the rooms, like switching off almost every lamp separately or out of order TV and heaters. The food was very spicy.

As honeymooners, it was an unforgettable experience for us. The staff was extremely friendly and helpful in every way possible. The food was delicious, and the hotel had a nice ambience. Special thanks goes to the general manager Mr. Thyaga Perera it was our pleasure meeting you and Mr. Sanath who took time to make us comfortable and hosted us, and many thanks for Dilu and Kawshika. Honestly, one of the nicest people we’ve met there, they made us feel at home ♥️

A very good hotel, with walking distance to the town. The receptionist was excellent with her smiling face and so was the restaurant. The staffs were just amazing.

The location is very close to the city and the hotel is beautiful. Me and my husband had a wonderful stay at Araliya Green Hills. We went there on a rainy day so the climate was very cold, so it was nice to take a hot shower in their hot water swimming pool and also they provided us a comfortable and well maintained room. The staff were very friendly and helpful, we had delicious food during our stay. So it was a good couple of days for us. We would definitely recommend to anyone planning a great weekend in Nuwara Eliya.

Worst experience ever. I made the booking thru online half board basis on the hotel website. When I got to the hotel, they asked me to pay RS. 22,000 extra for the Gala Dinner which I wasn’t aware at all. They never had a regular dinner for us. I got the bedroom with two single beds for me and my wife when a king bed is supposed to be given to us. It’s a small TV in the room. Never come to this hotel if you need a peaceful and classy stay. After we arrived at the hotel, we were waiting more than 2 hours at the lobby. They didn’t care if the new guests are presented. If you’re a typical crazy Sri Lankan, it’s good for you.

A great place to stay in nuwara eliya. They serve good wine. The rooms were very comfortable with good heaters. The indoor pool was disappointing, was not heated. Food was good both breakfast and dinner. Overall a great experience.

Great hotel with clean rooms nice staff and an overall good buffet. Its in a good location near the town, the pool was a little small but the climate is different up in the mountains.

The physical infrastructure of this hotel is in okay shape (but not great shape). Where the hotel really disappoints is in service. The staff are not well trained, and systems are not in place for reasonable performance. My check-in process was confusing, where they found my name and booking in their system, and then 5 minutes later asked me if I was sure that I booked at Araliya Green Hills. I ordered a boxed breakfast to take on my early morning hike, but they forgot to put in the order. The front desk staff later explained to me that they put in the order, but the kitchen staff messed up. When I asked for it at 5am, instead of simply saying "sorry, the food isn't ready", the staff wasted 10 minutes of my time interrogating me about "who did i put the order with", "what did I order" etc, to try and make the case that I must have forgotten. Luckily I had taken a picture of the written order, and showing that finally got the staff to stop wasting my time. I won't write more, but there were more incidents like this both at the restaurant and with front desk, which all signaled untrained, unprofessional staff. I think they are trying to run the hotel on a low budget, without properly training their staff. There are many other hotels in Nuwara Eliya with much better views and better location. I would strongly recommend staying at one of those instead. Maybe pick a boutique hotel on a hillside if you can. I went for dinner at one, and the views were spectacular. The views and setting of Araliya Green Hills is mediocre - it would only be worth it if you are paying no more than $70-$80 per night.

There were a few issues at first that had to be handled. But the management took care of them just fine. The food was absolutely terrific and the staff was just as amazing. Overall it was a good stay and I would recommend to give it a chance

Incredible service from check in until check out, very friendly staffs. Good and very tasty foods. Had a very relaxed feeling. Rooms were very clean and so beautiful. The best thing was the heated swimming pool....

Had a great stay. Rooms are spacious but with little bit old amenities. Bathroom is also good and spacious. Nearby beach is very big and look stunning throughout the day. Food is also good and nothing to complain about the service. We went there on a less busy day so had a ala carte menu instead of a buffet.

It was fantastic to stay in Araliya Green Hills. Extremely pleased with the service and cleanliness. I like the vista to the side with the unusual view. Our stay was made comfortable by the helpful and kind staff. Contemporary four-star hotel with cozy and neatly sized rooms and a well-kept environment. It's amazing to see the  wooden elephants that were placed. A plus are the hot water pool, gym, and wine bar. Food was great

Unforgettable star class experience. Friendly staff and high end service. Love the hotel facilities. Special thanks to Sampath and Suranjeeth for the great service.Would definitely visit this hotel very soon again.

They have really good and friendly staff. Room was spacious and had a heater. Car park is ok but you have to walk some distance to return to the hotel. Food was normal. The price is bit higher.

Very helpful staff, they managed to keep the buffet open as we were late to reach the hotel and also the place was very beautiful and good was very amazing specially for vegetarians, they have got many options as the chef was Indian, it was easy to get Indian dishes and taste in food. Loved it!!

Exceptionally friendly staff. Beautiful and comfortable rooms. Delicious food and lovely environment.

Super buffet with vegetarian rich menu..food is delicious..Rooms are comfortable and clean.friendlystaff.This wad my second visit to the hotel..

Very kind staff. Tasty food. Kind sservices. Beautiful hotel. Indoor swimming.

We had a very nice stay! Everyone was very attentive to our needs! Recommend!

Five star experience. Friendly staff and high end service. Love the hotel facilities, Meals are awesome and delicious, best high tea. The rooms are very clean. Highly recommend to visit this nice place to enjoy and relaxing.... Thank you so much Shatna and Fo team...

Araliya Green Hills Hotel is a fantastic choice for a stay in Nuwara Eliya. The hotel offers delicious meals and is conveniently located close to the city. The staff is incredibly friendly and accommodating, ensuring a pleasant experience throughout your stay. One of the standout features of the hotel is the warm water pool. It's a perfect retreat where you can enjoy a relaxing swim in warm water while the outside weather remains cold. Additionally, the hotel provides added facilities such as a gym, spa, and a bar with a pool table, ensuring there's something for everyone to enjoy during their vacation. In conclusion, Araliya Green Hills Hotel is a superb option for travelers. With its good meals, proximity to the city, friendly staff, and additional amenities like the warm water pool, gym, spa, and bar with a pool table, it offers a memorable and enjoyable stay.

I went there with my family. Friendly service and amazing meals. Loved the stay. Recommend for a stay on anyday but on vacations

Great rooms, good facilities. Staff needs to be trained more. Restaurent staff argueing in front of customer is little ugly. security staff, room service and even reaturent servicing is trying tryig their level best.

I recently stayed at the Araliya Green Hillsfor a weekend getaway and was thoroughly impressed. The hotel is located in a beautiful, secluded setting amidst the mountains, with breathtaking views from every angle. The rooms were spacious and comfortable. The staff were all extremely friendly and helpful, The on-site restaurant served delicious, Overall, I highly recommend the Araliya Green Hills for anyone looking for a peaceful and rejuvenating mountain retreat.

Their friendly service is excellent. The food is delicious. Special thanks to Thilini and everyone. We definitely hope to come back. Everything is very good. The management is also good.

Had a wonderful stay here. Super friendly staff and great rooms. The indoor pool was a boon.

Horrible experience we were a group of 4 families and we had booked deluxe rooms, the images shown of the room are with carpet flooring, we were given rooms without the carpet flooring. When we asked them why it is not as per description they said that wing is not in operation, we pushed them to allocate the rooms as per the booking we were given limited options. They are short staffed they had only one room service person and that too a trainee to take care of the entire hotel.

Modern 4 star hotel with comfortable & compact nice rooms, well maintained ambience. Those 14 wooden elephants installed are spectacular to see. Hot water Swimming pool, Gym & wine bar is a plus. Staffs are friendly and excellent hospitality.

During our trip to Sri Lanka I found the most warm welcome here in Araliya Green Hills Hotel. The atmosphere, Ambience, Services and Foods were great. They arrange special cake for us as it was our honeymoon trip. They also arranged Candle Light Dinner for us which was a surprise. Staffs were very friendly. Room were Clean, Spacious.

Shocking. Thought we would be have a nice experience as we had previously been here before, however this was far from the case. The rooms were dusty and had stains, the hot water would only last 10 minutes and was luke warm with minimal pressure. This resulted in two family members getting sick. To top it all of there is construction work occurring from 9-8pm where all you hear is power tools and banging!!! How the hell are you meant to have a relaxing stay????? Would loved a response from the hotel! Management has no idea or are completely oblivious to what’s going on. Lastly the buffet food was sub-par cold and bland, wouldn’t have been surprised if the hash browns were from the day before. Then to make matters worse you have birds in the buffet eating cakes and pastries, this has to be a joke. Photos have been attached. Absolute joke of a hotel. Would not recommend anyone stay here! Not happy at all. Honestly wouldn’t even subject my dog to this place.