4/5 William L. 11 months ago on Google
Edit
#2:
had
a
follow-up
visit
with
Veronica,
as
recommended
by
the
GM.
This
experience
was
very
positive
and
she
is
very
attentive,
strong
and
performs
deep
tissue
with
sports
therapy
which
is
exactly
what
I
need.
+1
star.
I
only
refrain
from
a
5
star
due
to
their
price..$135
should
be
inclusive
of
tax
as
this
is
very
expensive
and
I've
been
to
good
Yorkville
spas.
Otherwise
their
service
is
A+.
Edit:
the
General
Manager
was
in
touch
with
me
following
my
original
review
and
has
taken
numerous
steps
to
address
all
of
my
original
concerns
below.
I
am
very
impressed
and
may
give
them
another
shot.
Some
more
feedback:
ability
to
book
appointments/self-serve
(i.e.
Janeapp)
versus
the
current
request
to
book
option
or
calling
the
office.
General
manager
has
taken
this
feedback
into
consideration.
+1
star
Original
review:
Customer
service
was
top
notch
but
the
actual
massage
was
lacking.
I'm
a
weightlifter
and
on
purpose
don't
visit
massage
that
often
as
you
do
need
tension
to
safely
lift
and
see
results.
Pei
was
a
typical
judgmental
therapist
telling
me
to
stop
lifting
because
I
was
too
tight.
That's
not
necessary,
just
perform
the
massage
please.
Knocking
off
1
star
for
that.
While
the
first
half
was
therapeutic
with
good
strength
the
second
half
was
disappointing
and
not
enough
force.
Knocking
off
another
star
for
that.
Disappointing
at
the
massage
and
the
unnecessary
remarks.
Also
the
prices
on
the
site
are
out
of
date
or
they
are
not
showing
the
gross
cost
after
tax.
Site
says
$120
for
60
min
deep
tissue
and
I
was
charged
$135.
Show
the
full
gross
cost
please
or
update
your
prices
on
the
site.
Knocking
off
a
star
for
that.
Not
worth
the
price
for
the
frills.
Looks
like
I'll
have
to
go
out
of
my
way
to
my
former
therapist
in
downtown
Toronto
who
charges
the
same
but
is
way
better.
The
other
therapy
place
doesn't
employ
two
full
time
receptionists
and
doesn't
need
the
extra
frills.
It's
the
quality
of
the
massage
that
matters.
Was
hoping
to
find
something
closer
to
my
home,
so
far
0/3
in
Etobicoke.
:(