Originally, I was not going to post a review but since the lovely manager yelled at me, told me too and then proceeded to hangup on me, here it is; I had never eaten here a day in my life and the very first bite of food I took a piece of hair came dangling out. I called the restaurant to very politely let them know what happened and before I would get a word out on how I felt the situation could be rectified the manager immediately started to cut me off and raise his voice. He let me know that anyone could call a restaurant and say they didn't like the food for a refund and since they had over 200 orders that night and no one had complained but myself the only thing he would offer me was "credit". Seeing as it was my first (and last) time eating there I explained to him that I didn't feel comfortable nor had the desire to ever eat there again. I advised that I would happily provide him pictures since he clearly did not believe me and offered to wait for him to speak to his boss in order to be granted a refund. He declined and continued to raise his voice asking why I would not accept credit and did not "trust the restaurant". The manager was getting exceedingly loud and clearly angry at me for complaining about the hair in my food at which point I let him know that if he did not to accept my pictures and at least speak to his boss I would opt to writing a review instead.... Heres the review lol. Also the crispy noodles were all soggy and wet and the portions are ridiculously small so there's that.

We went to this place for lunch and found the decor really admirable with an antique vibe. The staff are all attired in traditional costume. The place is clean and the table is formally set. We ordered the two course Peking Duck. They sounded the gong when the Peking duck came out in an antique looking cart. The server then starts carefully slicing the crispy skin. For our first course of the peking duck - the hoisin sauce is spread in a thin pancake then one adds the julienned spring onions and cucumber then the thinly slice crispy skin is added before rolling the pancake. Our choice for the second course was to have the shredded duck meat with fried rice. The Peking Duck was so mouth watering delicious. It has a savoury sweet flavour. It was a good size and enough for four people.  We also ordered the sweet and sour boneless pork and mixed vegetables. All the food was flavourful and delicious. Customer service was excellent. Update July 2022: We arrived 5 minutes early at this place but seeing the sign that says open decided to go in. The restaurant do not have a record of our online reservation, the host/manager did not give us a warm greeting, was not welcoming and seems unprepared to see early customers like us and keeps repeating that the kitchen is not yet ready. This dampened our supposed to be a nice day out but fortunately things got better when we had Stella as our server. She was amazing and has a good sense of humour. It is a delight to have someone who enjoys what she is doing and gives positive energy. She has excellent people skills. Aside from our favourite Peking Duck, we also ordered Seafood Hot and Sour Soup,  Pork and Vegetable Spring Rolls, Buddha Delight (Mixed Chinese Vegetables and Assorted Mushrooms) and Crispy O.K. Beef. As always food was excellent, so enjoyable and so tasteful.

The food was terrible. Ordered ginger beef and it was creamy in a sauce that tasted like a French Onion soup. Fried rice was salty and lacked any flavour. The rice didn't seem fully cooked either with hard bits of rice in it. The wontons were hard and chewy. The ambience inside was very nice and traditional. But the food was absolutely horrendous.

Easily the finest Chinese food available locally within Halton. Excellent hospitality, atmosphere, and presentation. This is the type of restaurant to celebrate an occasion or to celebrate the love of traditional Chinese food prepared by a master chef. Our hosts, Jacky and Larry, were gracious and provided an excellent selection of pairing wines. The food was fresh and delightfully flavored. Best Chinese food experience we have ever had in Ontario.

The food is still amazing and the restaurant is very beautifully decorated but service is provided by a bunch of senior servers well passed the retirement age. As such, it feels like you are being served by your short tempered grand parents who yell at your children and get your order wrong and you are too afraid to call them up on that…

Went to get takeout at our go-to spot for authentic Chinese food. As usual the fried rice was amazing as well as the sour soup! I would definitely give this restaurant a try and give their fried rice, pad Thai and beef w/broccoli a go.

Got take out from the restaurant. Ordered the Vegetarian Spring Rolls, Shanghai Thick Noodles and Cantonese Fried Noodles. Spring rolls tasted very weird, unlike any vegetarian ones I have tried before - the filling and taste were both very odd. Both noodles tasted very bland and needed more seasoning. I can say that I am very disappointed with the overall meal - especially coming from Hong Kong and frequenting Chinese restaurants in Richmond Hill and Markham that seem to have a much higher standard. I will not be returning.

If I could rate this restaurant 6 stars, I would. Upon parking, you will notice beautiful decor on the exterior of the restaurant. Automatic doors welcome you into an impressive decorated interior in theme with traditional Chinese restaurants. The host has amazing customer service as do the rest of the waiting staff. We ordered Peking duck, a red wine bottle, and two Jasmine teas to finish. They paired perfectly well. Larry carved our duck and did a wonderful job, he also demonstrated how to prepare the first course. We had plenty of leftovers to take home afterwards. On a side note, we saw the staff sing happy birthday in Cantonese/Mandarin to an elderly woman and it definitely made her day. We can't wait to return. Thank you for a wonderful dining experience. Update: we came here in October 2022 for my surprise birthday and it was unbelievably splendid. Such attentive staff with great humor and lovely presentation touches to our food. They even packed some extra supplies to accompany the Peking duck leftovers. Thank you so much for a wonderful birthday!

The most exquisite Chinese restaurant I’ve ever been to, aside from hotels. Really thoughtful service and beautiful interior, and great food. Not cheap food, but worth the price. Will probably return someday :)

This is the first time I visited this restaurant and for sure I will come back again. The place is very nice. The waitress have impecable traditional Chinese costumes. They are very friendly and offer an excellent service. The food is delicious and served in a very nice looking way. If you plan coming I suggest to call and make a reservation. I came without having one and was lucky to get a table after waiting only few minutes.

Wonderful Chinese restaurant! Came here after reading the reviews and it did not disappoint. The food was flavorful and fresh. The servers were polite and attentive. The decor was also very nice. Will be coming back.

Simply put, a destination in Oakville with an unexpected surprise, delicious food and excellent service. I'm coming back!

Excellent Service! Delicious Food! The Best Chicken Balls And Chicken Fried Rice We Have Ever Had! Amazing And Friendly Staff! We Have Been Going Here For Years And We Will Continue To Dine In! Very Close To Our Home Too. Thank You For The Wonderful Meal, Drinks And Candy 👍👍

The fried noodles are good and ambience is nice .. Bet spring rolls are made in the restaurant to try .. recommend for local oakville residents

Wow this place is amazing! The servers wear traditional Chinese clothing and damn is the food good! I've never had Peking duck this good before! The sauce was perfect and the presentation was incredible. They also offered to make the rolls for us but we wanted to do it ourselves for fun. In all the excitement I forgot to take a picture or video for it but trust me the duck was amazing looking! Crispy skin and not greasy at all. We also got the fried rice and the sizling black pepper beef dish. Do they mean sizling! Took a video of that one and man was it good! All in all this was some of the best Chinese food I've ever had. I can't recommend it highly enough! Between the food and the traditional dress/decor it's a must try!

Ordered food to take out. All good was pretty good. Inside looks very attractive, beautifully decorated, might dine in one of these days.

This was truly an experience. I loved everything. I would could back for every meal if I could. The service was amazing. We came for mother's day. Without a reservation and we were able to get a table in less then 30 minutes. Then we were seated, everyone is wearing traditional Chinese clothing, it's gorgeous. We had a server named Stella. She was so helpful and kind. Very attentive and was also willing and able to help us with any questions we had. The drinks were delicious and the food was truly mind blowing! I cannot begin to express the flavor that all the food had. My compliments to the chef. This restaurant is completely underated and deserves 100000 stars. We ate family style and got a turntable. It was very nice. We also got dessert, it was nice and I highly recommend the deep fried crème brûlée. The presentation is wonderful. Thank you Stella for the amazing service! I got wonton soup (number 19) 10/10 Sizzling Peking pork (number 62) 10/10 Sizzling black peper beef (number 55) 8/10 it was so tender just not my favorite Spicy Squid (number 86) 10/10 Beef flat noodles (number 115) 7/10 House special fried rice (number 102) 9/10

Had a great Sunday lunch, celebrating my mother’s birthday. Great food and service. Can not recommend this place enough. Keep up the great work. Thank you for making this special for me and my family.

Service and food is excellent. I enjoyed the atmosphere. It's not the best Chinese restaurant I've been but it's up there.

Amazing evening last night with friends. The food and service was fantastic. Big thanks to our server, Stella, who made the evening even more delightful. Highly recommend.

Pretty inside. A bit kich, but charming. If you are on a budget, avoid recommendations, don't get lobster, and keep tabs on the beverages. Staff is super attentive, but be politely assertive about what you want. Ask about "market price" before agreeing to order such items. Everything we got was perfectly prepared and delicious.

Cynthia’s Chinese Restaurant endeavors to elevate its dining experience through upscale decor and refined tableware; however, this effort fails to translate into a satisfying culinary journey. The impressive interior design and thoughtful table settings undoubtedly contribute to the dining ambiance but stand in stark contrast to the underwhelming flavors of the dishes. The lack of memorable taste experiences leaves the cuisine feeling ordinary when compared to the dazzling decor. While the pursuit of a high-end dining experience is commendable, [Restaurant Name] needs to invest more in culinary innovation to ensure that patrons leave not only aesthetically pleased but also delighted by the overall dining experience. Ridiculous 3 small bowls of rice cost $12.75. I haven’t never seen so expensive rice, it’s ridiculous.

We stumbled upon this amazing place by accident tonight. The lights outside drew our attention, but once we walked in it was like we were teleported to a new place. Incredible service and food, with whimsical ambiance. I absolutely loved it and would go back in a heart beat.

I came here with my father and his girlfriend for dinner. The food was amazingly delicious and the service was superb. Our waitress was very friendly and took care of us with everything we needed. Thank you once again!