QC NY SPA ‘WHERE THE CITY GOES TO BE STRESSED AND WASTE THEIR TIME AND MONEY’ I don’t know where to start with how awful and stressful of an experience QC NY Spa was. My partner booked our tickets for my August birthday under their two for one birthday promotion which is on their website. As you’ve read through the dozens of reviews here, they have set up this promo in a bait and switch fashion so that you end up paying for two full price tickets when you arrive at the check in desk, and their August birthday promotion does not apply to birthdays in August. Whoever is in charge of this company is untrustworthy and their dishonesty will not help them succeed. All that glitters is not gold. Continuing… You’re paying for the beautiful views of NYC, every single other thing about QC NY SPA is cheap and gimmicky. Cheap feeling/smelling lotions and shampoos. Overly sweetened apple juice that’s served in one room (one of the four places to find something to drink here), the teeny tiny cubes of watermelon that are served. Overcrowded and each person is overpaying by so much in comparison to what this place is offering. It almost comes to a point where you have to fight your way to get a spot in a sauna room or wet room. Furthermore, the people who are guests here should not be able to scream and shout at the top of their lungs in a SPA setting. Like why doesn’t the management speak to guests about maintaining a low voice level? We spent five hours there and it seems like I’m every single room or corridor there was a huge group of screaming and yelling young women. How is that aiding in relaxation? I could go on and on. Please avoid this place at all costs, it’s a bad and stressful place and a huge waste of money. I hated my time here so much. ‘It’s always a bad moment when you spa with QC NY’

QC NY Spa is a spa on the northern part of Governors Island overlooking the financial district. You buy packages for time and massages are extra, but they have multiple floors of different experiences. You start by getting ready in a locker room where you can store your stuff, then make your way through the amenities. They have almost 10 different sauna style experiences, as well as an aquatic level with a few water related experiences. Outside are heated pools with underwater music or massage chairs with great views of the city. The staff here are incredible, super nice and helpful. There are towels, scrubs, and directions scattered everywhere. They have food and drinks downstairs which are priced a bit high for the portion sizes, but things like the tiramasu are delicious. You can bring your phone around or even a book to read and relax, although I recommend leaving them behind while on the bottom aquatic level as it's very wet and steamy. Overall a great experience and the views from the pool alone are worth the money. Would definitely go again in the future.

Room for improvement. Overall I had good time in this spa, but there is few things I want you to know about before you go. Layout is very weird, we didn’t find relaxation rooms. I think it would be nice to put a map somewhere. Bathrooms are only in changing rooms, which are on 3rd floor, so every time you want to pee, you need to walk all the way back (or maybe there is more bathrooms, but we couldn’t find it because of layout). Facility is not brand new, there is some sauna doors that don’t shut all the way, or some scary sealing in Vichy shower room. I was there today on May 31 and there is construction work going around the spa. It was quiet,but it’s definitely changing the view. Food is quite expensive - 24$, and basically it’s all premade dishes. Nothing is warm, even salmon on a salad is cold. There is completely waters, tea and coffee, but cups look like shot glasses. It’s tiny! So if you have reusable cup - bring it with you. I don’t understand why cups are so small, you have to go back and forward all the time to get a drink and you constantly throwing out this cups (so it doesn’t serve neither people or planet). Oh and flip flops are not comfiest, so if you picky about your shoes - bring your own. Besides that, I really enjoyed my day. Steam rooms are great, pools are very cool - beautiful view and a lot of different massagers. Complementary face mask and body scrub. In changing rooms there is Dyson hairdryers, body lotions and face creams. Relaxing atmosphere and nice service (at least we didn’t have any issues). Oh and birthday promotion is really weird. You can use it Only 7 days After your birthday and Only weekdays. I visited spa 1 day prior my birthday and I asked prior if I can use this promotion since I’m leaving to other state right after my birthday. And they said no. When I arrived to spa they noticed that I have my birthday tomorrow, they said Happy early birthday and that’s it. It’s sad that they so strict and can’t offer even 15% off or dessert or something like this. Most businesses offer discounts through whole birthday month, or birthday week including weekends, or a week prior and week after. But here is super strict, so I guess people don’t use it often.

I loved my time at QC. I went on a rainy, cold day so it wasn't very crowded. Although we couldn't lounge outside, we had a lovely time in the heated pool and using the foot baths, saunas. We added on a massage which was well worth it. Also there are extra included snacks like dried fruit and cookies with the massage. It's good to know if you need a nibble as the food and drink prices are quite high. I had the chicken curry wrap which was good, but not fantastic. For the views from the pool and the overall vibe it felt worth it and like a special day. I can't speak to a crowded day there and what that would be like but we really enjoyed it!

A bit gimmicky with rooms designed clearly for instagram shots but overall worth a fun trip to the island for great city views. Came here after the marathon and did the post 5pm special which I think is the best time to go with the city lit up. Got a decent 25 min massage. Didn’t have a bathing suit but purchased a fairly priced $16 set. Had drinks and did lots of pool time, fireplace room time, and sauna time.

Went here with a friend and I think the experience is worth the money IF you get one or the hourly tickets. I purchased the 5 hour ticket and spent perhaps 3.5 hours in the spa total (you can only be so relaxed). Getting there was very easy with the ferry ride and because we went on a holiday (and a rainy/windy day) it wasn’t so crowded. The spa has a lot of rooms to offer something for everyone. The saunas were overall quite standard, the steam rooms were great as well so long as you go in after people who smell decent to start with. Most of the interactions I had with the fellow spa goers were also quite wholesome. The only minor critique I would make is for the outdoor pool to have a hotter temperature. The water was personally too lukewarm for me. I didn’t indulge in the food or any paid beverage because the free water and apple cider were actually quite enough for me in terms of refreshment. I’m not a huge spa person to be fair but I think the ambiance is quite relaxing and the experience itself was worth getting out of my home for.

Hop the ferry for a 10 minute ride and walk another 10 to get to this lovely spa with phenomenal views. The outdoor pools and luxurious and there are plenty of places to lounge and relax. Plenty of spots to hang your things, towels and robes. Changing areas and showers felt comfortable and well kept, Dyson hair blowers and enough room for a well attended spa in the city. The spa is modeled on the Italian spa experience, in which you wander and explore to find something new to experience. I loved that idea, but you might miss a few things. We found a hidden pool at the end of our 3 hour session and we’re thrilled. We cannot wait to return. It was money well spent.

Such an amazing experience! Perfect for special celebration. The vibe is serene and the views are incredible. Food is very pricey, very small but good none the less. Drinks are delicious but pricey. Go for a full day there is just so much to do. So many different saunas, steam rooms jacuzzis etc. A great part of the experience is they add scrubs for your face and body to do in the different sauna’s/steam rooms so you really have a lot to do. The different rooms are just so cool and all have different essential oil scents. Outside of one sauna they have cool temperature towels that are scented to wipe off the face scrub and just add the extra touch of luxury. I loved the foot and leg scrub room. Bring a good book and sit in the mirror room on a cold day then jump into the jacuzzi pools, or on a warm day lay by the pool and enjoy lower manhattan shine. Sunset is gorgeous you don’t see the sunset here this time of year but the colors are gorgeous(not sure in other seasons where the sun sets). The people who work there are very nice and helpful. A secret from one girl to the next human is don’t forget to ask for a free face mask from the employees :)! Have fun!

Truly enjoyed our visit here! Easily make a ferry reservation which is included in your spa booking. 2 minute walk to spa from ferry. Warmly greeted by friendly and upbeat staff. You are given a locker key and have the option to have a wristband that you can pay for food and drinks with. Take the elevator to the second floor to the locker rooms which are clean and highly looked after. You are given a hooded robe (no pockets) a towel, and sandals in a cute little bag. 100% Presentation aesthetic. You have many options as far as amenities with your day/night pass. We started outside-and loved it. The views are obviously the main focus. You are unable to have any food and drink in or on the pool deck area. (Many people were quite upset at this, but lifeguards enforced it for safety) We then went into the dry saunas that also had views of the city skyline. We made a pit stop by the little cafe. There are several offerings of drinks and snacks, but we really enjoyed the mint water. We then headed down to the basement where there were foot baths, botanical steam saunas, showers, and scrubs. We quickly realized this is where we should have started! We then ended our experience showering, making use of the Dyson blow dryers, and all the complimentary lotions. The only thing we didn’t care for was the shampoo and conditioner- but know to bring our own next time. This is a great location for a ladies day, couples, or self care. Highly recommend, well with the price! Looking forward to returning and booking a massage into my next visit.

Even though we live in Philly my husband and I have visited this spa a few times in the last year. It is a great spa and super relaxing! We love to come there for the whole day. I will say that the price of food and drinks is much more expensive than you would expect. It seems to be higher quality and is definitely tasty! Drinks are also delicious. Their massages are out of this world as well. I almost fell asleep from how relaxing it was. If you do not want to spend much money for food I would recommend bringing your own. Would highly recommend this spa.

Great Spa! Overall, it feels like a great escape from the hustle and hustle of NYC. Weather in Jan: I've been to this spa twice in January. The first day and towards the tail end of the month. Sure, it's a little cold when you step in and out of the pool for a few seconds but overall it's a great spa. There are multiple rooms to explore inside. I'd say 3 hours is more than enough but if you really want to take your sweet time and nap or read or do the services, go for 5 hours. Complaint: My only complaint about this place is that some things are overpriced. The food, drinks and services are too much but that's just my opinion. And because you can't bring outside food, make sure to either pay a lot for so-so food or just eat before.

Myself, siblings and some friends went here in February. During the week their prices are lower we went on a Wednesday. The ferry is about a 8min ride and a short walk from the train stations. They have so many rooms to relax in, saunas and other free things you can try. With just the entrance fee. The drinks and food are city prices. Which means about $18-$20 for a drink and about the same for food also. The sunset was beautiful and it is also cheaper if you go at that time. I loved it. I am going back next week.

We visited during holidays and really liked the experience here. Staff were very friendly. I had some issues with my ticket process but the managers helped and it was all good. Facility is very clean and its smells so good! I would love to return during my birthday! If I had to say few things to improve would be, pool temperature. We were there during cold weather and the outdoor pool water was not "hot" enough. I think it was just "warm". But that might be just me. Second thing is, food. Threes not much of options. And I get that its healthy version of food, but when you spa and sweat, sometimes you need more that "healthy" food. Maybe more variety of food selection would be nice! Overall, it was very nice and very clean! I wish they sell diffusers online! I loved them but you can only get them in the spa.

Booked to go on my boyfriends birthday. We get there by the quick 5 minute Ferry. Upon arrival we check in and go to our lockers. The lockers provide a robe, towel, flip flops, and a tote bag. We had access to all the saunas, pools, and relaxation rooms. 2 of the saunas has NYC theme wallpaper that was a nice touch. When we go outside we have access to the lounge chairs and went inside the pool with the massage chairs in them. We ordered the Aperol spritz which were really refreshing. We then ordered food in the cafe. We had the salmon salad and chicken salad. Both were pretty good. There is also a gelato cart. I would definitely recommend it but definitely use a birthday package for when you go.

Visited QC Spa for part of a girl's weekend in late July. It was so easy to get to, very clean and just a wonderful experience! We didn't get any of the add-on experiences but lounged by and in the pools, and tried the wet and dry saunas. There were a few times where we had to wait for certain things such as the footbath but people were courteous and was never a long wait. I would definitely visit again with friends or as a romantic getaway.

QC NY was a good vibe. The ferry to get there is quick and easy to get a ticket. They include a link to get your free ticket in the confirmation email after your spa entry purchase. Upon arrival, you check in, sign the waiver, then are given your locker key and the option to get a wristband to charge purchases to. The locker has a bag with your robe and slippers inside. The bathrooms were very clean and spacious. The 2 pools were nice & warm. They have a beautiful view of the water. We also enjoyed the saunas, steam rooms, foot bath, and more. It would have been nice to have a map of the facility as we didn’t know where everything was; we just stumbled upon them. The food was definitely overpriced, but decent. We had the chicken salad. The food is very healthy. The drinks were VERY strong. We had margaritas and they used don Julio. I would definitely return to experience more of the amenities.

QC Spa is a beautiful location for a spa day close to the city. + The views are unbeatable, the reception personnel incredibly welcoming, they have a lot of different rooms with different flavored waters, and despite being almost booked out, it did not feel crowded. - However, there is so much more potential. The food is mediocre at best and the drink selection not great (no fresh juices, smoothies or fruity cocktails). A lot of the staff within the facility seems rather detached and not super welcoming. They have different saunas/ steam rooms with different scents, but unfortunately, in most of them we barely smelled anything. If food and drinks were better and freshly made, we’d love to make this a more regular daily escape, but as is, we would only go for a few hours and have food before/ after somewhere else.

Such a beautiful and relaxing time at this spa. Every room smelled better than the last and we left feeling so relaxed. Took advantage of the birthday promo.

QC Spa is the perfect tranquil escape. From the guided relaxation rooms, to the aqua terrace, every aspect of QC spa are top notch. Both of my visits so far have been during the winter, I'd love to come explore during the summer and enjoy lounging by the outdoor pools.

I visited the spa with my girlfriends on a Friday. The ferry was a quick ride from Manhattan city to the Governors Island. We arrived 12:30pm at the spa, the check-in was very easy, staff was very helpful and friendly. The grounds around the spa and all the 15 different rooms were lovely and there were plenty of places to relax and read books all day long. Upon our arrival we decided to use the outdoor areas in the afternoon when the weather would be cooler, but then it rained in the afternoon and the indoor rooms became packed. We ended up only being able to use the outdoor area by the swimming pool around 7pm. We had a magical moment overlooking a beautiful sunset with stunning views of Manhattan! But I would suggest going Monday through Thursday, since weekends seem very busy. I had booked a massage at 4pm and I was 15 minutes late. I was very glad the staff called me because I had my earplugs listening to a podcast and completely forgot the world around me. The one negative was my massage. The masseuse assigned to me was very friendly and made me feel comfortable, but the massage was not what I expected. I asked her to increase the pressure but she hardly increased it. The massage was very pricey, so no massage for me next time. We left the spa at 10:30pm, feeling pampered and relaxed. It was a great way to spend my day, and I'll definitely have to return to enjoy the other rooms I've missed and the outdoor areas as well. I would highly recommend the spa!

I recently visited QC Spa on Governors Island and I have to say, it was a wonderful experience. I would definitely give this spa a 4-star rating. The highlight of the experience for me were the saunas - they were especially great! The heat and steam were just what I needed to help me unwind and relax. To add to my relaxing experience, I was served a refreshing Aperol spritz while I lounged on the outdoor terrace. It was the perfect complement to the saunas and really helped me feel refreshed. The staff at QC Spa were also incredibly friendly and accommodating. They made sure that I felt comfortable throughout my visit and were happy to answer any questions that I had about the facilities or services. Overall, I had a wonderful experience at QC Spa on Governors Island. I highly recommend it to anyone who is looking for a great day of relaxation and rejuvenation.

Amazing SPA, I come here every month because I really enjoy it. Being Italian, though, I know how all the other QC places work and it’s a bit disappointing that a free aperitif is not offered in the price like in ALL locations in Italy (especially since Governors Island doesn’t offer as many options to eat nearby and I don’t think you can exit and enter the SPA anyway). It would be great to bring that tradition here too!

Spent the whole day there and enjoyed the facilities, just one downside. My husband gifted me a full day and a massage for Mother’s Day. He called in advance to make sure I could get a massage there even though I was pregnant. He was assured that it would be no problem so he booked it for me. When I arrived I was then told they had to cancel my massage because I was pregnant. Rough start to the day I was looking forward to, since I was craving that massage most of all and we picked this spa because I wanted that massage. Kind of feel like we were tricked into booking it or they need more qualified personnel answering calls.

I’m giving the spa 4/5 stars on the overall experience and 5/5 stars on the VIP experience. 4/5 for overall because navigating the actual building to get to the different wellness rooms is a bit confusing. Also I believe it would be helpful for guests if they had signs in the outdoor area if common areas versus designated areas that are reserved, such as the cabana area. I recommend getting the all day pass VIP pass as well as paying for the cabana if you decide to go in the summer time, otherwise you would not be getting the most of the spa experience.