Dr. med. Klaus Winckler & Dr. med. Panja Berkhoff

Internist

🫤 The doctors are all great, which is why I have been a patient here for 10 years now. However, the registration is catastrophic! Today I had to wait on hold for 18 minutes - after 10 minutes one of the ladies came and said she would be there shortly. An email sent yesterday with my Corona test result... People often mention practice, doctor, years, sehr, friendly, team, competent,


Address

Hölderlinstraße 10, 60316 Frankfurt am Main, Germany

Website

www.hausarzt-am-zoo.de

Contact

+49 69 438400

Rating on Google Maps

4.80 (33 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 to 11 am, 5 to 7 pm
  • Wednesday: 8 am to 2 pm
  • Thursday: 8 to 11 am, 2 to 5 pm
  • Friday: 8 to 11 am, 1 to 2 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 to 11 am, 2 to 5 pm

Featured Reviews


Frequently mentioned in reviews: practice (13) doctor (13) years (7) sehr (7) friendly (6) team (6) competent (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Victoria A. 1 year ago on Google • 7 reviews
    The doctors are all great, which is why I have been a patient here for 10 years now. However, the registration is catastrophic! Today I had to wait on hold for 18 minutes - after 10 minutes one of the ladies came and said she would be there shortly. An email sent yesterday with my Corona test result apparently didn't arrive "well we have a lot of email addresses, otherwise we would have contacted you already"... okay, so on the website there is only an email address directly to the registration. A treatment certificate that was faxed to the practice apparently didn't arrive - although there were never any problems with it and I was on the line when my insurance company took care of it. Just ominous and massively unfriendly. The woman got loud, we don't need to talk about “the past” now we're talking in the here and now???!!! At the end of the phone call she simply hung up, after not even letting me express my thoughts. I am absolutely skilled. I have a fever of 40 degrees and am totally sick. I've known this woman for years. Just because you're stressed doesn't mean you can't deal with patients the same way.
    8 people found this review helpful 👍

  • 5/5 Līva K. 3 years ago on Google • 112 reviews
    Great doctor praxis. Appointments are possible to get fast and the stuff is really friendly and helpful. Doctors are listening and suggesting necessary treatments/checks.
    4 people found this review helpful 👍

  • 5/5 Lukas R. 1 year ago on Google • 109 reviews
    Very good family doctor team. Fast appointments, everyone friendly. Transfer and prescriptions also via an online form. Everything perfect.
    3 people found this review helpful 👍

  • 5/5 Alejandro G. 6 years ago on Google • 6 reviews
    Dr. Winckler saved my life. He has been my doctor for about 10 years. I thank him from the bottom of my heart for his good advice and for taking such a good care of my health, and yes, he did save my life! His team is also very nice and helpful and I had never had to wait more then 15 minutes, in all these years I can only say positive things about this wonderful doctor!
    5 people found this review helpful 👍

  • 5/5 Sarah K. 3 years ago on Google
    (Translated by Google) I was in this practice for the annual check for the first time after moving. This practice was recommended to me and I can only say that I felt very well cared for and received competent advice. (Original) Ich war heute zum ersten Mal nach Umzug in dieser Praxis zur jährlichen Kontrolle. Mir wurde diese Praxis empfohlen und ich kann nur sagen, dass ich mich sehr gut aufgehoben gefühlt habe und kompetent beraten wurde.
    5 people found this review helpful 👍

  • 5/5 Dieter F. 1 year ago on Google • 53 reviews
    There is a super competent team of doctors here and the medical assistants are also very friendly and patient-oriented. My main doctor is Ms. Berghoff and I feel very well looked after. Thank you
    3 people found this review helpful 👍

  • 5/5 jörg s. 4 years ago on Google
    (Translated by Google) This doctor is just great and very highly empfehlenswert.Hier you are in the very best hands! (Original) Dieser Arzt ist einfach nur TOLL und sehr sehr empfehlenswert.Hier sind Sie in allerbesten Händen!!!
    4 people found this review helpful 👍

  • 5/5 Stefan M. 5 years ago on Google
    (Translated by Google) Sympathetic, open-hearted person, competent doctor. A rare combination of positive qualities (Original) Sympathischer, offenherziger Mensch, kompetenter Arzt. Eine seltene Kombination von positiven Eigenschaften
    3 people found this review helpful 👍

  • 5/5 Gerlinde B. 1 year ago on Google • 21 reviews
    Actually, I know Dr. Winckler for over 15 years, but for certain reasons I couldn't part with my family doctor, who I've known for 30 years. It had to be now. I really appreciate Doctor Winckler and the entire practice community. 5 stars are actually appropriate here.
    2 people found this review helpful 👍

  • 5/5 Yuma B. 8 months ago on Google • 4 reviews
    Nice doctors, always there to help. I like the small practice
    2 people found this review helpful 👍

  • 1/5 O D. 3 years ago on Google
    (Translated by Google) I cannot agree with the positive reviews. Treated very superficially by both the doctor and the dietician. (Original) Ich kann mich nicht an die positiven Bewertungen anschließen. Sehr oberflächlich behandelt sowohl vom Arzt als auch von der Diätassistentin.
    1 person found this review helpful 👍

  • 5/5 oskar w. 2 years ago on Google
    Mein Hausarzt seit Jahrzehnten, immer freundliches Personal. Hausarzt mit Gefühl und Sachkenntnis. Fühle mich sicher und Wohl. Danke an das tolle Team. 👍 (Translated by Google) My family doctor for decades, always friendly staff. Family doctor with feeling and expertise. I feel safe and well. Thanks to the great team. 👍
    1 person found this review helpful 👍

  • 5/5 Kristian V. 1 year ago on Google
    Seit Jahren unsere Hausarztpraxis. Sehr hilfsbereit und kompetent! (Translated by Google) Our family practice for years. Very helpful and competent!

  • 5/5 Michael F. 2 years ago on Google
    (Translated by Google) The practice is very well organized. The doctors are very competent. The medical assistants are friendly, helpful and also very competent. You cannot imagine a better practice! (Original) die Praxis ist sehr gut organisiert.Die Ärzte sind sehr kompetent.Die Arzthelferinen sind freundlich, hilfbereit und auch sehr kompetent.Bessere Praxis kann man sich nicht vorstellen!

  • 5/5 Abdel B. 1 year ago on Google
    sehr freundliches Team, schnelle und flexible Termine und kompetente Ärzte. Traumhafte Kombination.

  • 5/5 Sebastian K. 2 years ago on Google • 2 reviews
    I have been seeing Dr. for some time now. med. Panja Berkhoff is being treated and can only report more than positively. Your group practice is extremely modern. Your practice team always tries to make it possible for me to get an appointment as quickly as possible. In addition, everyone is very concerned and the focus is on people. When I'm allowed to speak to her, I feel like I'm being noticed. In my opinion, she is a very special doctor who has definitely found her calling in life. Accordingly, I can only recommend this great practice to everyone and hope that they will continue to practice for a long time!
    5 people found this review helpful 👍

  • 5/5 flora H. 1 year ago on Google • 2 reviews
    A very friendly, cheerful team and a very nice doctor who takes her time, answers all questions calmly and gives lots of tips.
    2 people found this review helpful 👍

  • 5/5 Mark K. 5 months ago on Google • 2 reviews
    Great practice can only be recommended.
    1 person found this review helpful 👍


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