I went right at 8am when they first opened. They got me signed in and paperwork filled out. Receptionists were kind… the nurses who took my vitals were very friendly and knowledgeable and Dr. Brooklyn was amazing. Extremely nice and thorough! This location is not close to my home but I’m glad I made the extra drive for good and efficient service. If urgent care is needed again I would definitely go back.

I understand busy etc but I was on hold 34 minutes (no exaggeration, the timer shows on phone) & the receptionist is limited on their abilities so IF there's an emergency, they'll pass it on.. I've been ample times to this location & they only hand/receive paperwork/take payment, that takes all of a few minutes, even your ID/insurance, is given back @ the end so thru don't even take extra time doing that.. They encourage online check-in/filling out the paperwork etc so the don't do much @ that counter & STILL couldn't answer in 34 minutes? It was a simple, yes/no question, I had so I'm having to make an appointment to possibly get turned away AFTER I'm there bc they don't do this type but NO ONE would answer to confirm/deny...

Staff is always friendly, helpful, efficient and professional. The wait time is not excessive. I really like the online check in. Always receive good service here, even though they are extremely busy with the pandemic and stomach flu outbreaks. I appreciate the convenience right here in my neighborhood.

Despite me not getting the best news, the staff were all sympathetic to me and super informative. I’ve been here before and the service was great then. Meredith Dunn (even the gentleman who took my vitals) you are golden. We need to have more compassionate people in the field! 10/10 recommend.

I typically go to Access Medical when I’m sick because it’s super convenient. Today, I had an appointment at 8:30 and it was pretty quick for the most part. When everything was all said and done, they sent my prescription over to a pharmacy. I was looking over my paperwork and noticed the address for the pharmacy was wrong. It was different than the one I have on my profile and requested in person. I turned back around (I had already started driving home) and told them the address was wrong. The correct one was then written on my paperwork and the individual who took care of me was told to change it. That was at 9:15. Three hours later and my pharmacy didn’t have any record of me in the system. I waited on hold for 20 mins to speak with an operator for Next Care. They told me the address had never been changed. The address written down was for a children’s clinic, not even a pharmacy. The operator told me I’d get a call back from the Access Medical Center I was treated at. I did 5 minutes later and they told me they basically forgot to change it, but would do so immediately. I really needed that medication as I have a bacterial infection and need it so I can go back to work. The pharmacy JUST called me an hour after talking with my clinic and said they just got it but it won’t be ready for another 1-2 hours. I’m extremely disappointed that Access Medical dropped the ball on my medication and now I won’t be able to take it until nearly 6 hours later. I won’t be going back to Access Medical.

The provider decided my diagnosis before examining me. She was absolutely sure I had COVID and did not fully listen to my other concerns. My chief complaint was an extremely sore throat and painful ear ache - both limiting my ability to sleep and requiring around the clock medication. However, she did not even look in my ears. Her only advice was to take OTC medications - which I had just told her I was already doing. Overall, I felt completely unseen and not heard by this provider. I was treated as a number rather than a patient - in her words "you're just one of 60 some COVID patients I've seen today".

We’ve come here multiple times, and every time the staff has been very kind and helpful. It’s a challenge bringing my 3 kids out anywhere, but this team has made us feel welcome and comfortable each and every time! I won’t go anywhere else for our urgent care needs. This one is the best! Thank you guys so much😊

I have used this urgent care twice and both times they got me in quickly. The staff was friendly and very informative. Everyone had a mask on and I felt very safe. I will return when unable to visit my primary care physician.

I felt terrible and didn’t have insurance. It took everything I had in me to drive myself there and sit in the office. They got me back so fast and let me lay in the room to wait for the dr. They helped me so much and gave me the best care. They understood I didn’t have insurance so they gave me the best deal possible. They gave me a doctors note and medicine so I can get better. Thank you guys so much.They were all kind and understanding. I’m so thankful I went here.

Despite making an online appt it was still about a 20 min wait to see the Dr . However, all of the office staff and nurses were very friendly, helpful, and professional. When the Dr came in he was great with my son and the exam was quick. They don’t accept insurance for sports physical but that was fine because it was only $25 which is cheaper than my insurance co-pay. Great experience and will definitely use them again in the future if needed.

I am having a horrible Lupus flare up but wasn’t able to see my regular pcm this week, due to my anxiety work schedule. The lady at the front desk of this urgent care was polite and friendly, as was the nurse. I got checked in and seen quickly. The doctor was kind, thorough and respected the fact that I know my body well. She prescribed the appropriate medication and I’m sure I will be feeling better soon. If I ever have the need to go to urgent care again, this is where I will go.

Decently fast service, non judgemental, clean facilities. My visit was fairly quick considering the small level of severity of my incident. They were personable and thorough. I will use them in the future if ever I need to.

Pleasant people and environment. They were all very friendly and knowledgeable. I'm not sure if making making an appointment helped or not but I was in and out in a half hour. I would definitely use them again.

I booked a Appointment for my daughter who was having eye issues on Sunday April 30th 2023. The 1st appointment we had was telemedicine and over the phone. The Dr. named Patsy was rude and would never meet with us because she couldn’t figure out how to process the insurance. Then we went into the clinic and ran into the same problem. While the staff was decent, they didn’t know how to run insurance. I actually found them on my TriCare/ Humana app. I know 100% that they take our insurance. I called the insurance company on May 1st Monday and ask them about Access Medical and they said they couldn’t understand why they had issues but they have be informed about Access Medical having issues in the past not knowing how to use TriCare. I definitely wouldn’t recommend this place for that reason alone. But another reason is the bad customer service throughout this process. They wouldn’t even listen to me as I was trying to help them. Also, my daughter had eye issues. Her eye was red and leaking and they wanted to run multiple costly tests that weren’t related to her eye issues. Probably to make more money. I left and took my daughter to a Integris community hospital and they took one look at her and said she has pink eye. They didn’t do any extra tests like Access wanted to do and has zero issues running and processing our insurance. We were in and out with great customer service with Integris. While I will never be back to Access Medical, I will continue to support Integris. If you are military and have TriCare don’t go to Access Medical.

Omg!! I ca not sing praises enough of Ashton!! She was AMAZING!! So patient kind & empathetic to my concerns of my health! I immediately felt at ease and confident in her ability to address and help me with my needs! I truly appreciate her! Not only did she ease my mind with a testing and diagnosis of negative results of Covid/flu! Thank God!! She did not disregard the symptoms I came in initially for. The body aches. She said I could get ibuprofen over the counter but she prescribed it for me too which I TRULY appreciated. Great Service and bed side manner. I told her what my son this AM was dealing with on his foot and she offered to assist him too!!! I am headed back there now to see her and take care now of my sons pain/concerns/need! THANK YOU!! I will ONLY come to the Access Urgent Care Ashton works at from this day forward! Thank you for caring so much Ashton! 💖

All the staff were wonderful. Lizzie, the nurse, was really understanding about my symptoms and very clearly told me about the test and what they would be looking for. The PA, Lily, was a sweetheart and patiently explained what all the test could find more in depth and takled with me about that could be prescribed to help.

In town for the Run to Remember…somehow got pinkeye! Found the clinic with great reviews. Made appointment, filled out paperwork online. Clean facility, Easy, cheerful check in, punctual appointment, good assessment and intervention. Would strongly recommend.

This place is wonderful! The doctor we saw was very kind, thorough and compassionate. I’m so glad we were on this side of town and came here. Staff was great, office was clean and well kept. Would definitely visit in the future!

I’ve used this location many times. The staff is always friendly and helpful. My wait was very minimal. They had me in and out within 40-45 minutes.

I went in without an appointment, while in training in OKC. I had a bad case of poison Sumac. They got me in quickly and everyone was nice and courteous! I would highly recommend Access! Thank you!

They were all very nice and polite. It was pretty fast, quiet, and clean. My doctor even gave me a Good Rx coupon so I could get my medicine a little cheaper 10/10 experience I will be back here.

I would like to thank Deanne Scruggs FNP and staff at Access Medical Center urgent care NW Expressway for being great care givers by helping my son feel better after his wisdom teeth extractions. Thank you for prescribing medication to make him feel better.

I was a "walk-in," and a first-time patient. Having the option of registering by using the QR code and filling out my info on my phone really expedited the process. I was seen 5 minutes after the info was confirmed. The staff was pleasant and efficient, except for sending the prescription to Wal-Mart instead of Walgreens. They were very busy and got that corrected quickly. Overall, I would highly recommend them.

Dr Kyle was great! I was upset thinking I’m pregnant and complaining to my sister in room about husband and a woman named LIZZY LATHAM treated me like I was 2, i maybe autistic but for her to come in the room and tell me to calm down and I’m over reacting and if I don’t like there option go somewhere else…. She told me I needed to respect the dr. She said she could hear me yelling about “the dr.” HAHA wow, upset with my husband get a stern talking to from LIZZY. On top of all of this and being “fine.” I just had a positive Covid test 20 minutes after getting a negative here. Nothings wrong tho they said so I took my mask of and through up in there restroom. :/ wow.. just wow. Exposed that baby in the sitting room and nothings wrong right? (P.s if we have to wear masks why aren’t the employees…?) …..

Fell last night and hurt my hand. They were available to take me back immediately and took x-rays. They bandaged me up...and will get the results tonight. The staff were very comforting and extremely professional. Loved and appreciated the care I received. Thank you!

The doctors are friendly and get to the point with how to manage your concerns, but those receptionist they hire need to be working in the back of house! Being the first you see when you walk through the door should be inviting, and that was not the case here.

Got me in and out super quickly. Kelly/Karen, something with a K (I’m so sorry, I can’t remember her name) was absolutely fantastic! She let me ask her a bunch of questions and didn’t seem bothered by it at all!

I felt comfortable and they made all the nerves of being at a doctor go away. I've always gone to access since I was a kid, and I'll keep going to this location bc they're so nice

I had two children that had to visit Access Medical Center Urgent Care at the same time. The check in was easy and swift and the receptionist was helpful when I had questions. The medical staff was thorough and very kind. I would highly recommend Access Medical Center.

We are over 900 miles from home so I had no clue where to take my sick daughter. I found this place through Google. Everyone we encountered - the receptionist, the nurse, and the PA - were ALL kind and it was quite possibly the fastest medical visit I’ve ever been to. 100% would recommend this place!

I went in today (1/24/2022) to get a COVID test. From the time I called them in the morning to get a game plan, to the time I left the facility after my appointment, I felt everyone was a "First Class Act". I interfaced with 4 different people. Everyone was so nice and acted like I was the most important part of their day. Everyone genuinely cared about me. I like to be around uplifting and positive people. Access Medical Center on NW Expressway and Portland are highly recommended by this Electrical Engineer.

I was able to make easily make an appointment just this past Saturday to be seen when I felt deathly ill. This is after I had just tested negative for COVID a couple days prior and a separate virtual doctor’s visit lead to no solution. I was seen within a very reasonable amount of time. They tested me again to be safe as well as tested me for strep due to nature of symptoms. Both came back negative. The provider, Dr. Alex; took excellent care of me. I was prescribed antibiotics, steroids, and a gargle solution for my terribly sore throat. The whole process was about twenty minutes and I didn’t have to worry about a co-pay since I was symptomatic for COVID-19. I was greatly appreciative for this, but most of all I was glad to have to potential feel better and recover from my infection. Sure enough, within 24 hours of my first dose I went from absolutely miserable to feeling much better by comparison. I highly recommend seeing them if you need immediate care!

My primary Dr. was out of town n sent me to this Urgent Care place. Everyone was very friendly n got me in very quickly. They were very thorough in accessing my medical needs. I was very satisfied with how everyone treated me also. I would recommend this place to everyone.

I didn't have an appointment, but they got me in quicker than was estimated. They listened to what was going on with me, ordered appropriate tests and I was diagnosed, all meds had already been called to my pharmacy, and I couldn't have asked for more professional, nice people to take care of me. Everyone I saw was great, especially the PA-C, Meridith. She was awesome 👍 Kudos to all of you at Access Urgent Care!!!

We weren't actually seen today but the kind lady at the front desk was nice enough to tell us where we could get a rapid drive thru Covid Test and we were able to get them done! Great job to the Folks running the drive they as well. They were efficient and ran their clinic beautifully! Thanks to all these hard workers!!!

Access Medical is AMAZING and definitely the BEST chain of urgent cares in Oklahoma. The front desk leigha goes above and beyond for every patient that walks through the door. She makes sure everyone feels welcomed and is taken care of to the best of her abilities. Today Jeff was my nurse and while I was a little nervous for such an aged personal to give me my shot he did fantastic! I barely felt the needle at all! He was informative and friendly while also professional and reassuring. He made me feel right at home in the clinic. The PAC Ashton Robertson was very knowledgeable and gave me some great advice for the discomfort I've been experiencing during pregnancy. Ashton is probably one of my favorite providers I have ever seen. You can really tell the people that run these clinics are like family and just like family they made me feel very comfortable and relaxed during my visit. The energy in this clinic is a straight VIBE!

PAC A. Sherry was fantastic! He was very knowledgeable on my issues and provided me with abundant education in my condition. He was very open, personable and pleasant! My Tech that checked me was also superb: quick intake and medication reconciliation. Today was by far the Best experience I’ve had at Access Medical!

I went to the clinic for symptoms of Covid, I was very nervous on top of feeling sick. The staff was very pleasant and professional from the young lady at the desk to get me checked in, the nurse that obtained my swabs, the PA that assessed me and the MA that came in to do an additional procedure that was needed. They were able to make the visit less stressed. Thank you so miss Access Medical!!! I will continue coming and referring others. I appreciate all your help today!

Kind, attentive staff took our concerns seriously. Getting an appointment was extremely easy and there was a slot available right away. There was a bit of a wait in the exam room, but we were seen as soon as was possible given they only had one provider. Absolutely would go again.

Excellent customer service! A great place to go for your urgent care needs. I also appreciate being able to schedule online/through the app. Being able to check-in through the app upon arrival is also convenient. They've really streamlined their processes here and are patient centered. What more could you ask?

I’ve been here multiple times with my kids and for myself. Very clean facility, nice and efficient working staff. On repeat visits I didn’t have to fill out forms multiple times. Doctors got us fixed up quickly and scripts called in. Very appreciative of the staff and services.

This place is our go-to when we need care outside our GP's office hours. Everyone we've ever dealt with has been kind, caring and knowledgeable. Thank you for always providing excellent care to my family!

The front desk staff was not overly warm and welcoming, but the medical staff was fantastic. The nurse and the doctor were friendly, conversational, and efficient. Would definitely recommend!

Took my son to access medical cause he was running a high temperature.Dr. Fairly saw my 15 months old son on Saturday. He’s a good doctor. Listened to me. He even came up to our car and assured us that our son was going to be well. He explained me everything very well. My husband and I haven’t ever met doctors who will run up to your car to assure you when they see you’re feeling distressed due to whatever reason in our case our baby wasn’t feeling well. We need more medical personnels like him. The clinic was backed up that day because it was just one nurse and one doctor. I don’t know why there wasn’t more staff because that increased the waiting time to a lot. I hope they can figure that out. The front desk staff could be more friendly and brush up on peoples skills. Overall I have no complaints about access medical.

Made an appointment on line, which was easy. Then I arrived, checked in on my phone and waited in my car for about an hour. I had a strep test and saw a doctor within 5 minutes of being inside. They were very thorough, quick and knowledgeable. There was a wait but it’s to be expected at an urgent care and wasn’t bad for how many people were there. I would definitely recommend making an appointment online even though you still have to wait it’s not nearly as long as they walk ins

I love the staff here. I love the service. In the past certain staff were not nice. But NOW, from front to back very professional and nice as they can be. If only I could find a Doctor's office similar to your clinic. My Family, thank you so much!!!

Access medical is the most outstanding urgent care I have EVER been to. Not only do they put their patients and our needs first but they listen to our complaints and are very compassionate. I have gone to this location several times and have never had to do anything that I did not consent to or did not feel comfortable with. I appreciate all the hard word from all of the staff at access from the front desk and nurses, to the providers, the service is just impeccable. Fast, clean, kind, caring, passionate, empathetic. Primary physician level of care! If I could I would make them my PCP. I tell everyone I know to go to access! Always an amazing experience even when I feel like sh*t. It's great knowing I can trust all of these lovely health care professionals.

They are always kind and friendly and you don't have to wait long to be seen. There is this singing doctor. As a professor of music with a BA and MA in music education he really needs voice lessons😂 He really does! He comes in with these songs with a little dance that left me thinking he was a little weird. BUT YOU KNOW WHAT? He is an excellent doctor! That's just his way of doing something different to put the patient at ease to laugh or wonder, but it gets your mind off your ailment for a moment and gets you talking about your symptoms so he can diagnose the problem. YEP! HE IS PRETTY GOOD AND THE WHOLE STAFF THERE I WOULD RECOMMEND TO ANYONE NEEDING MEDICAL TREATMENT! 👍

Went for worker’s comp injury. Lady at the front desk was super helpful and kind. It was flu season and they were understaffed so I did have to wait about 45 mins after check in for my appointment but it’s totally understandable. After that, it all went very quickly. Ashley, the PA, was really great and the X-ray tech (Jake?) was also super nice. Urgent care visits can be hit or miss and I consider this visit to be a big hit.