1/5 Nilab T. 1 year ago on Google
I
never
write
reviews,
as
you
can
see
this
is
my
first
time
but
I
felt
I
had
to
share
my
experience
with
others
so
that
women
can
make
an
informed
decision
as
fertility
is
such
a
a
stressful
and
emotional
time.
I
was
a
patient
of
Dr.
Robb
and
am
appalled
by
how
his
team
dealt
with
simple
things
such
as
scheduling
an
appointment.
Firstly,
we
completed
all
of
the
required
testing
that
was
requested
of
us
prior
to
my
initial
consult
with
Dr.
Robb.
For
some
reason
my
husbands
results
were
not
received
by
him.
At
the
initial
consult
he
stated
that
his
team
will
look
into
getting
the
results.
Fast
forward
to
cycle
monitoring
and
waiting
months
for
a
follow
up
only
to
receive
a
cancellation
the
day
before
my
appointment
because
his
results
were
not
found
and
that
he
had
to
complete
them
again.
I
don't
understand
why
this
check
was
not
completed
earlier.
To
make
someone
wait
months
for
a
follow
up
only
to
cancel
is
so
unprofessional
but
the
cherry
on
top
of
this
is
they
sent
an
e-mail
appointment
with
a
new
appointment
date
without
calling
to
first
see
if
I
am
interested
and
second
to
see
if
I
am
available.
They
did
have
the
time
to
call
me
to
confirm
though.
This
seems
counterproductive,
don't
you
think?
Why
wouldn't
you
call
someone
BEFORE
you
make
an
appointment
for
them.
Do
you
think
people
do
not
have
lives
and
that
we
will
drop
everything
we
have
going
in
our
lives
just
for
an
appointment?
No.
This
is
common
courtesy
which
this
clinic
lacks.
When
I
asked
why
they
would
go
ahead
and
schedule
an
appointment,
the
nurse
who
called
said
its
based
on
the
Doctor's
schedule.
Whatever
the
reason,
you
don't
just
cancel
someone's
appointment
only
to
reschedule
it
for
them
without
contacting
them
first.
So
unprofessional!!
This
kind
of
experience
makes
one
not
trust
the
clinic.
For
blood
work
and
ultrasound
appointments,
they
do
this
too!!
They
literally
tell
you
a
time
to
come
in
for.
Excuse
me?
How
about
asking
what
time
works
for
me?
This
is
just
courtesy!!!
It
seems
this
clinic
feels
they
can
do
whatever
they
please
on
their
terms
and
thus
they
lack
client
service.
So
sad,
because
women
invest
a
lot
of
time
to
attend
these
appointments
in
addition
to
the
emotional
toll
it
takes
on
them.
The
nurses
I
dealt
with
were
not
helpful.
These
are
common
trends
that
I
have
seen
based
on
other
reviews.
They
don't
share
the
results
of
your
blood
work
or
ultrasound
with
you.
Communication
has
been
sparse
with
different
people
e-mailing
you.
The
nurses
performing
the
blood
work
are
nice
but
there
is
lack
of
privacy
as
the
rooms
are
right
in
front
of
the
patient
waiting
area
and
you
can
easily
hear
conversations
and
often
see
someone
getting
blood
work.
I
took
my
blood
work
results
to
my
naturopath
and
she
asked
why
certain
blood
tests
weren't
conducted.
It
seems
that
there
was
quite
a
few
blood
tests
that
should
have
been
conducted
to
have
an
overall
assessment
of
fertility....this
makes
me
wonder
if
they
have
a
full
picture
of
my
health
or
just
seeing
if
I
am
a
candidate
for
IVF.
Take
what
you
will
of
my
experience,
but
I
felt
the
need
to
share
my
experience
so
that
other
women
can
make
an
informed
decision.
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