VCA American River Animal Hospital image

VCA American River Animal Hospital

Veterinarian Animal hospital Pet groomer Emergency veterinarian service Pet boarding service

😠 Edit 2/25/22 I did find a wonderful non-corporate veterinarian who’s responsive, kind, more affordable, and efficient. They do still exist! *** I’ve been taking my senior dog here for years. Unfortunately, I have to find a view veterinarian because they never have any appointments available for sem... People often mention staff,


Address

9391 Greenback Ln, Orangevale, CA 95662

Website

vcahospitals.com

Contact

(916) 988-1721

Rating on Google Maps

4.50 (172 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 6 PM
  • Wednesday: 8 AM to 6 PM
  • Thursday: 8 AM to 6 PM
  • Friday: 8 AM to 6 PM
  • Saturday: 9 AM to 5 PM
  • Sunday: Closed
  • Monday: 8 AM to 6 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mary E. 2 years ago on Google
    Edit 2/25/22 I did find a wonderful non-corporate veterinarian who’s responsive, kind, more affordable, and efficient. They do still exist! *** I’ve been taking my senior dog here for years. Unfortunately, I have to find a view veterinarian because they never have any appointments available for semi-urgent care needs. My dog gets bladder infections. She’s 14 in a breed with a life expectancy of 12. It happens every year or so. She doesn’t drink enough water. I’m told by reception that the doctor will not prescribe without an office visit AND they don’t have any openings for a week. AND they won’t prescribe antibiotics in the meantime so she’s not in pain. Then I speak to the doctor and get a long explanation of why they need to run a battery of tests and take X-rays in case it’s something very bad. Despite basic antibiotics having cured it within a day in the past. Enough! I’ve spent several thousand dollars there over the past few years. I guess a new vet will get my senior dog money.
    4 people found this review helpful 👍

  • 5/5 J S. 1 year ago on Google
    Two paws up!!! 🐾 What a wonderful and caring staff. Thank you for taking great care of our lil' anxious pup. We appreciate you. 💕
    2 people found this review helpful 👍

  • 5/5 Laura P. 2 years ago on Google
    We had an excellent first experience. All of the staff were friendly, from the front desk to the back office staff. Dr. Wu was incredible! Our dog is very anxious/nervous. The staff took their time and were patient and compassionate. We will definitely continue care here and recommend to others.
    1 person found this review helpful 👍

  • 2/5 Dawn B. 1 year ago on Google
    Wait times for an appointment is truly unexceptable for the prices that are being charged. Surely there is a better way, hire more people! Maybe levels of care should be addressed.
    1 person found this review helpful 👍

  • 1/5 Kara S. 2 years ago on Google
    If I could give 0 stars I would. They are hands down the absolute rudest front desk staff of anyone I've ever met. They are so incredibly inept and rude. Want to get talked down to like a dog and in the most disgusting tone? Check. Hung up on instead of being put on hold and then put on hold forever when you call in from your car because you're not allowed inside until they feel safe and then they tell you when they finally answer the phone that youn're now past 15 minutes now and have to reschedule? Check. Be told they are afraid of your 7 year old so you can't come in? Check. I could go on. But I won't because they arent worth aby more of my time. Don't go here.
    1 person found this review helpful 👍

  • 5/5 Joshua P. 2 years ago on Google
    Julia and the staff are amazing! They were so compassionate when Henry was euthanized and now they are taking great care of Puff! We love them and will be using them for years to come!

  • 5/5 Yvonne L. 4 years ago on Google
    Great vet and staff was wonderful, was able to see us the same day. And just as important, VERY HONEST AND REASONABLE! Unlike other places in town.🙄 oh and a great goodie bag💖

  • 5/5 Kaitlyn M. 2 years ago on Google
    This place was very accommodating and able to get me scheduled very quickly. I once called with concern for a symptom my dog was having and they helped me over the phone and even offered to see him then and there which was amazing! The staff is friendly and helpful and I could tell they really cared about the well-being of my pet as if it was their own ❤️

  • 3/5 Blake T. 2 years ago on Google
    This Vet is alright been taking my dog here for a year for her skin allergy and they just assumed it was skin allergy without testing my dog to see what her allergies were. They started giving her allergy shots every 4-6 weeks but those only help for like a week and then her skin is back to itchy and dry, you would think they would try something else after a dog doesn’t get better after a year. Very nice staff just feel they couldve been more proactive in finding a solution for her skin.

  • 5/5 Cora T. 11 months ago on Google
    Samantha was absolutely wonderful! I even drive from Sacramento just because all the staff is perfection.

  • 5/5 Caitlin D. 6 months ago on Google
    The staff is always friendly and helpful. I've been coming here for over 2 years and still love it for my cat Lucy


Call (916) 988-1721 Open on Google Maps

Trends



Last updated:

Similar Veterinarians nearby

Mercy Pet Hospital image
1
Mercy Pet Hospital
Veterinarian
😠 I would not recommend using this veterinary service. Three visits and $1300 later we can't even get a simple phone call back from the vet for our lab results regarding if our dog has a brain tumor and or Cancer. I called three separate times asking for the information and kept getting the runaround....
4.30 (267 reviews)
Madison Avenue Veterinary Clinic image
2
Madison Avenue Veterinary Clinic
Animal hospital
👍👍 I bring my rabbits here because they are really knowledgeable. They are super friendly and treat my animals so well. 2 of my rabbits ended up having cancer that progressed to far that they needed to be put to sleep. The Vet there was so sympathetic and talked me through it step by step because it wa...
4.70 (159 reviews)
Banfield Pet Hospital image
3
Banfield Pet Hospital
Veterinarian
😠 Do not go here! My beloved St. Bernard Bernie went into renal failure following his neuter here at only 9 months old and unfortunately he did not make it! We went to another vet and spent thousands trying to save him but renal failure is almost impossible to recover from. We are completely heartbrok...
4.30 (142 reviews)
Orangevale Veterinary Hospital image
4
Orangevale Veterinary Hospital
Veterinarian
👍👍 I love this place, reasonable rates for care and a staff that truly love all the animals that come through the door. I take my doberman there to get her nail trims instead of petco or petsmart cause I can trust they will do an excellent job and not be fearful just cause of the breed and muzzle her....
4.50 (140 reviews)
Hazel Ridge Veterinary Clinic image
5
Hazel Ridge Veterinary Clinic
Veterinarian
🫤 Hazel Ridge Vet clinic seemed honest and caring, but I feel they are in it for the money and not the pet or family. They seemed great as long as you are willing to buy their overpriced products. They explained our cat would require special food for life to prevent kidney stones. As long as you are...
4.70 (137 reviews)
Last updated:
()