Chalet Suisse image

Chalet Suisse

Restaurant Taxi stand

👍👍 EXCELLENT service! We would come back here in a heartbeat. Food was brought to us table side to be cut. Made perfectly. Presentation was amazing. We had 4-5 waiters and waitresses servicing our table, with a main waiter to take our order and follow up, and the others to fill water, get drink orders,... People often mention service, good, great, restaurant, Great, Aruba, staff, dinner, meal, Service,


Address

J.E. Irausquin Blvd 246, Aruba

Website

www.chaletsuisse-aruba.com

Contact

+297 587 5054

Price rating

$$$ $

Rating on Google Maps

4.50 (507 reviews)

Open on Google Maps

Working Hours

  • Monday: 5:30 to 10 pm
  • Tuesday: 5:30 to 10 pm
  • Wednesday: 5:30 to 10 pm
  • Thursday: 5:30 to 10 pm
  • Friday: 5:30 to 10 pm
  • Saturday: 5:30 to 10 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: service (36) good (25) great (23) restaurant (20) Great (15) Aruba (14) staff (13) dinner (13) meal (11) Service (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sarah L. 4 years ago on Google
    EXCELLENT service! We would come back here in a heartbeat. Food was brought to us table side to be cut. Made perfectly. Presentation was amazing. We had 4-5 waiters and waitresses servicing our table, with a main waiter to take our order and follow up, and the others to fill water, get drink orders, bring the drinks, bring the app, bring the main dishes. When my water dropped below an inch from the rim someone seemed to be running over to fill it back to the top. We loved the theme. Highly recommend their lamb chops. Simply amazing.
    3 people found this review helpful 👍

  • 4/5 Margaret T. 2 years ago on Google
    We have been coming to Aruba for many years. We finally went to Chalet Suisse after reading the rave reviews. The food was well prepared and delicious. My husband had the Beef Stroganoff and I had the lamb chops. We gave them less then 5 stars for the lack of personal service. We had over six different wait staff come to our table to check on us, deliver food, refill glasses, etc. While some like this attentive, fast service we prefer a leisurely meal with a wait staff who is engaged with us.
    2 people found this review helpful 👍

  • 4/5 Dylan L. 2 years ago on Google
    Nice dinner, on the more expensive side but not ridiculous, and full of tourists but that’s expected. Always love warm bread before the meal. The American teen shrill voice next to us sort of killed the vibe. Good COVID plexiglass and space between tables. Wait staff is top notch
    1 person found this review helpful 👍

  • 5/5 Derik S. 1 year ago on Google
    The food is amazing, but the real story here is the service. This place delivers service in a way that’s triple its asking price. Our drinks were never left empty for more than a few seconds. The wait staff was extremely attentive and worked seamlessly as a team. We felt so well taken care of. If you care about good service, you’ve found the right place.
    1 person found this review helpful 👍

  • 5/5 Sylvia L. E. 2 years ago on Google
    Chalet Suisse was highly recommended and did not disappoint!! The surf and turf was perfectly cooked. The ambience is amazing and I absolutely loved the white sangria. Highly recommended as one of your dinner spots in Aruba!!!
    1 person found this review helpful 👍

  • 5/5 Jack H. 1 year ago on Google
    This restaurant by far is our all time favorite restaurant in Aruba since 1994!! The staff is so professional and the food is outstanding every time!!! We took our great friends who live in Aruba with us here this time and they were thrilled! We all had a fantastic meal and night! 🥂
    1 person found this review helpful 👍

  • 5/5 Maysa C. 1 year ago on Google
    Excellent food and service. Staff is was great. Everything was perfect. Highly recommend!
    1 person found this review helpful 👍

  • 4/5 David de R. 2 years ago on Google
    Want to feel whats it's like to be having dinner on ski trip in Switzerland? This is the place for you! Having been in Switzerland myself I can only saw that they nailed the authentic look inside and outside. It felt funny and weird being in this setting while being in the Caribbean. The menu had a wide variety of dishes from different European countries aswell as some American styled dishes. We ended up having the Chateaubriand which was cut tableside. The quality of the meat was excellent for what we paid for it. ($88) For dessert we ended up with Apple strudel and Tiramisu. The Tiramisu was something we never seen before, it was pudding like with some rice in it,maybe this is some variation but I don't recommend buying this if you want authentic Tiramisu. The strudel was also not great but the vanilla icecream next to it was outstanding. Overall atmosphere in the restaurant was pretty okay but the constant walking of staff next to our table made us a bit uneasy, but in their defense we where seated pretty close to the front of the restaurant. This restaurant is one of the few on the island that doesn't have big tv screens above the bar showing some sport game, so that's a big plus if you want to have a relaxing dinner.
    1 person found this review helpful 👍

  • 4/5 Guillermo G. 2 years ago on Google
    Experience - Nov 19, 2021 Food selection related to specialty: This restaurant doesn’t have a specialty but their menu has Swiss and Dutch dishes. However, their chefs specials seem to be Seafood/European inspired. Quality of the food: We had the Pea Soup, Stuffed Grouper and Rack of Lambs. Would we get those same dishes ever again? Absolutely. Drink selection: they have an extensive wine and cocktail menu. Main course selection: They have a variety of steaks and seafood to choose from. You’ll find something. Provides free appetizers (Amuse-bouches): Yes. Garlic and dinner rolls, served warmed with butter. Service: very good. Mind you the restaurant was busy and we still felt like we had a waiter all to ourselves. Interior design: boring. Curtains and lamps. Big bottles of wine in corners and a table light/flower. Exterior design: nothing social media worthy. Ambiance: kind of crowded with tables and waiters everywhere. It’s pretty loud in there. Would not recommend for a date. Cleanliness: clean. Value for money: 3/5 only because I’ve been to fancier and cheaper restaurants. Reservations recommended: the restaurant was very busy yet we were able to walk in without waiting or reservation. Cool factor: they serve wine from a 1200s (year) winemaker. Read it in the wine menu.
    1 person found this review helpful 👍

  • 3/5 Andrew A. 1 year ago on Google
    2 part review. I have to keep ‘em separate because they’re very much in contrast. Service and Atmosphere: atmosphere is warm and classic. You get the feeling you’re in your grandma’s living room which I personally love. Service is excellent. Everyone working here greets you with a friendly smile and everything is prompt and efficient. Food: amazing selection and nice presentation. The “crab” they offer is all imitation ‘krab’ and that’s not clear on the menu. The Salmon was extremely fishy and unenjoyable. The lobster bisque which was the “special” had nearly undetectable amounts of lobster in it. “Memories of lobster” soup more accurately. This place has tons of potential I don’t think it’s quite met.
    1 person found this review helpful 👍

  • 5/5 Jayda H. 6 months ago on Google
    Service was fantastic!!! As was the food. Ate 10/2 at 6pm. Very impressed
    1 person found this review helpful 👍

  • 5/5 Jason C. 6 years ago on Google
    Excellent service did not need to wait to be seated (reservation) or offered a drink. Staff was very friendly and fast, the food was awsome. Ambiance was great. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 JP C. 7 years ago on Google
    We had dinner at the Chalet Suisse. The food was very good and the service was outstanding. Nice atmosphere, we recommend it.
    1 person found this review helpful 👍

  • 4/5 SeLpha K. 4 years ago on Google
    Good food. Very good steak

  • 5/5 Tom M. 4 years ago on Google
    Always a superb meal and exceptional service!!

  • 2/5 Deb H. 4 years ago on Google
    Grumpy server, bad food and high prices...bad experience there and wouldn't go back.

  • 5/5 Connie P. 4 years ago on Google
    The best restaurant on the island We,have been to Aruba over 10 years and still,think its the best. We,go to the early,bird.I get the Grouper with a,tomato,sauce,a caesar salad and a dessert.Great hot garlic,rolls Lobster and steak,scallops.everything is,great.Great, great service. Go

  • 5/5 Sissy S. 4 years ago on Google
    Awesome

  • 5/5 Mark T. 4 years ago on Google
    My favorite Aruba restaurant

  • 5/5 Isabella F. 2 years ago on Google
    Had a lovely dinner with great service. We ordered a bottle of wine, a salad, and two schnitzels. All the food was delicious and served quickly. Will definitely be back.

  • 4/5 John Tesi, J. 4 years ago on Google
    Very good

  • 5/5 Smarvin S. 2 years ago on Google
    If you're looking for a finer dining experience with French/German influence then visit Chalet Suisse. It's on the pricey side of things but well worth it. The Chateaubriand and Stroganoff are excellent!

  • 5/5 Lisa L. 1 year ago on Google
    Excellent food and very good service. They were able to make me a vegetarian entree.

  • 3/5 Lynn H. 2 years ago on Google
    The service was awesome! Sorry to say, the food was just meh this year. Had 730 reservations and they were completely out of lobster. Half their seafood entrées contain that crustacean. The shrimp had a weird texture.

  • 5/5 Yan 1 year ago on Google
    We only came here for desserts which were all amazing. The Apple Strudel & creme brulee was the best we've ever had. The restaurant setting is beautiful with a unique old fashion style. Great place for desserts, but I'm sure the food is great too.

  • 5/5 david g. 4 years ago on Google
    Great food.

  • 5/5 Silvio De L. 1 year ago on Google
    We had an amazing experience from start to end. Steak was amazing, onion soup was maybe the best I've ever had. Our party of 8 was raving, and the service was great. Being in the business, I understand how hard it is to make 8 people happy, and they managed to do it. Great job.

  • 5/5 Felix F. 1 year ago on Google
    Food was excellent and service was the best I’ve had on the island so far! The waiters and staff are extremely friendly and funny! I Would definitely recommend. However, this great food and service comes with a price. Great for a special occasion or one time visit while on vacation.

  • 5/5 Kelly H. 1 year ago on Google
    Delicious dinner entrees! I had the salmon and it was so flavorful. Very walkable from Eagle Beach resorts. We made a reservation as it seems like a popular spot! $$$$$

  • 5/5 Frank V. 1 year ago on Google
    Exceptional experience in every way First let’s talk about the check in process you make a reservation no credit card hold we wanted to extend it they were more than. Accommodating. The restaurant was very busy on a Thursday at 7pm still they had phenomal timely service if you walk by the back they have an army of butchers. The filet mignon was a great cut cooked to perfect and the peppercorn sauce was so precise. The drinks from the bar were great as well and the lamb was Incredible. The best dining experience I have had in aruba thank you.

  • 4/5 Jj A. 11 months ago on Google
    Service was top notch!!! Tried the lamb chops after reading FB and other reviews, but they fell short. Chops were tough and had minimal flavor. Other plates we tried also fell short.

  • 5/5 Dennis H. 4 months ago on Google
    Outstanding traditional restaurant. Terrific NY strip streak. Impeccable service. Highly recommended. Comparable to a top NY steak house. Great banana boat dessert, at least that’s what we call it in NY.

  • 5/5 Jackie Fitzgerald B. 5 months ago on Google
    A truly classy dinner experience. Went to celebrate our anniversary. Service was amazing and the food delicious. Recommend making reservations especially during the high season. Located across Eagle Beach.

  • 5/5 Rob B. 6 months ago on Google
    Service is over the top. They add 15% to all tabs. Food is. Excellent and worth the price. We had a 32 oz Portehouse for 2 for $89 and it was prepared to perfection

  • 5/5 JC 4 months ago on Google
    Great food, Great Atmosphere! Filet was very good, tasted wood fired and cooked to medium rare perfection…

  • 5/5 Donnalyn S. 4 months ago on Google
    The service is impeccable !!!! Each person working, works in unison with the rest, like a fine tuned clock and well oiled machine. The atmosphere especially around Thanksgiving going into the December Holidays is warm and welcoming and something to behold...it is decorated so beautifully. The food and drinks are very good.

  • 5/5 Tom F. 5 months ago on Google
    A very special at Chalet Suisse! Chateaubriand-U.S. Prime Filet Mignon for two - It was awesome... Delivered and sliced right at out table by Santana! Thanks!

  • 5/5 Mike C. 3 years ago on Google
    The food, service and atmosphere are all 5 star...place is great.

  • 5/5 Diane S. 4 years ago on Google
    Rack of lamb is the best

  • 3/5 myumyu992 4 years ago on Google
    (Translated by Google) The attention is excellent and the food is very good but from Switzerland it has little and nothing a shame. (Original) La atencion es excelente y la comida es muy buena pero de Suizo tiene poco y nada una lastima.

  • 3/5 Jeff P. 4 years ago on Google
    Great service but food is only so so. Avoid the fillet. Don't really get why so popular.

  • 5/5 Farhad A. 4 years ago on Google
    (Translated by Google) Excellent food, very good service! (Original) Hervorragendes Essen, sehr guter Service!

  • 5/5 Gina H. 4 years ago on Google
    I never expected to find a Swiss restaurant in Aruba but here there was Chalet Suisse! We randomly walked in to have dinner without doing any research and we didn't really have any expectations but, as we were lead to our table, we noticed how busy they were and, luckily, we came early before the dinner rush otherwise, I would assume that they wouldn't be able to sit us. A gentleman welcomed us and told us the special but I decided to go for a classic Swiss dish on the menu (the Zuricher ) and I was so pleased how authentic it tasted, just like the one I had in a restaurant in Switzerland. The meat was tender and the sauce extremely creamy and tasty. My husband ordered the rack of lamb, which was perfectly cooked. The service was good and professional but perhaps lacking a bit of warmth but I suppose that's quite a subjective thing. I still give this place a 5 star experience.

  • 5/5 Fred B. 4 years ago on Google
    Elegant with attentive service and great food.

  • 5/5 Rich R. 4 years ago on Google
    What a good place to eat..The atmosphere,large dishes and top notch waiters.Will definitely be back to eat here

  • 5/5 Yvonne S. 4 years ago on Google
    A really great meal, enjoyed the steak and the escargot was so good. So many choices

  • 4/5 Shawn H. 4 years ago on Google
    Very good food. Had a good time there

  • 1/5 Bill S. 3 years ago on Google
    Restaurant was closed in evening....and I setup a reservation and Chalet Suisse never responded to my email....need to communicate better when they are going to open.

  • 4/5 Marshall C. 4 years ago on Google
    Always good. Great French onion soup, lamb chops and pistachio ice cream.

  • 1/5 KENNETH A. 5 years ago on Google
    Extremely overrated! May be the worst restaurant in Aruba! All of the local old folks raved about it! There was some really great chefs in Aruba, this wasn't one of them. They shop at Superfood 3 small medallions in HONEY MUSTARD sauce stuffed with mayonnaise crab with frozen bagged vegetables. Every taste was extreme, did not mesh. I saw a fish with breadcrumbs and a chunk of meat pass by. Pass by this place.

  • 5/5 Francine C. 4 years ago on Google
    Went with my family for dinner on our first trip to Aruba. Had made reservations for my husbands birthday. Service was great! Loved all our meals. They even brought a piece of cake and sang for hubby! Highly recommend!

  • 2/5 Georgia B. 4 years ago on Google
    I was very disappointed. With an almost empty restaurant we were sat at a table as the sun set it streamed in a window blinding me. I asked one of the wait staff to please close the drapery in the window to block the sun and her response was I had to ask the people sitting at the table. The beef stroganoff did not taste at all like US people would be used to and frankly was not very good. The Grouper with stuffed crab was very good. Overall overpriced and poor service.

  • 5/5 Stephen G. 4 years ago on Google
    This is a great restaurant with a very nice staff we look forward to returning every year for a great meal & see there Hostess Benny great guy! The whole island is expensive to eat but you will not find a better steak on the island for the same money. Thanks for reading and enjoy Aruba!

  • 5/5 mirugia de C. 5 years ago on Google
    Great food, excellent service!

  • 5/5 Madame M. 4 years ago on Google
    A MUST HAVE when in Aruba. Great atmosphere, great hospitality, and delicious cuisine! We always look forward to seeing the manager and Humphrey our server. This fine dining at its best!

  • 5/5 Ron V. 4 years ago on Google
    Best restaurant on aruba

  • 5/5 Steve L. 4 years ago on Google
    If you’re looking for something a little more upscale on Aruba, this is the place. Not really overpriced considering the quality of the food, the service and the setting.

  • 5/5 Angela 4 years ago on Google
    Delicious boeuf stroganoff and chocolate Marquise, must try place. Nice wine selection and service as well.

  • 5/5 Shairie R. 4 years ago on Google
    Delicious food!

  • 5/5 Alvaro J. 4 years ago on Google
    Great Food. Super Service. Nice Ambient. Thumbs Up.

  • 5/5 Ivan Y. 4 years ago on Google
    delicious food

  • 5/5 Israel P. 4 years ago on Google
    One of the best restaurants in Aruba. The food is always reliable and good. Service is also very good. The wine was delicious.

  • 5/5 Amy R. 4 years ago on Google
    Grouper medallions were amazing!

  • 5/5 jane w. 4 years ago on Google
    Excellent service and food. $$$$ but food is outstanding. Atmosphere welcoming.

  • 5/5 Jack 4 years ago on Google
    Terrific service a d always a great meal !

  • 2/5 Jared S. 4 years ago on Google
    This restaurant manages to both be stuck in the past and try too hard. The interior does have a nice swiss charm but it all looks like it's from the 50s. The entire meal felt like it was a cheap production with a giant wait staff of which most of them seemed to be doing menial tasks (although props to the water guy Kelvin for being on top of things). At one point during the meal we were asked if we wanted a family photo taken for $7 which made the whole thing feel cheap (which it definitely wasn't). Almost as soon as we sat down we were being pressured into ordering drinks and the entire meal felt rush with our appetizers and entrees being all served within about 30 mins (we were a party of 11). The wait staff mostly felt disinterested in us as most of them brought whatever it is they were in charge of and immediately left. The food was ok for the most part but certainly nothing worthy of the high price tag. Most of it also felt like it was stuck in the 80s with a lot of heavy cream sauces that left you feeling lethargic and gross. For some reason after our entrees were served the service crawled to a snail's pace as the deserts took about an hour for us to order and receive. They were also very underwhelming as the strudel seemed like a pillsbury product and the gelato was freezer burnt. The list of complaints continues but includes such highlights as the wait staff constantly bumping into one of our parties chairs every 5 mins, a dish claiming it had scallops yet only containing a single scallop that was roughly the size of a fingertip, and a waitress giving each person at our table numbers and using that as the system to take our drink orders (of course when #2 wanted something different to drink it through off the entire system). Overall the meal was wildly overpriced for an experience that was sub par at best.

  • 5/5 Liz D. 4 years ago on Google
    Would most definitely recommend the onion soup. Menu is fun with twists on classic cuisine

  • 5/5 Severino R. 4 years ago on Google
    Always good..

  • 5/5 Muzaninn W. 4 years ago on Google
    Friendly and welcoming service. Delicious and tasty dishes too.

  • 4/5 Kathy W. 4 years ago on Google
    The banana daiquiri was good. The bread was delicious. The soup wasn't good. The main courses were okay, nothing great especially for the price. Skip the shrimp & pasta dinner. The shrimp were overdone. The pasta could have used more sauce. The service was very good and that's why I gave 4 stars. Based on the main courses, it's 3. The desserts were very good (chocolate cake & gelato).

  • 5/5 Giacomo P. 4 years ago on Google
    Great service and quality of food. Staff is friendly, entertaining and very responsive.

  • 5/5 Linda K. 4 years ago on Google
    I had the special... Filet medallion. It was fantastic! I also had the arugula and goat cheese salad to start. Nice and fresh. Dessert was creme brulee with a decaf cappuccino. Hubby had the beef stroganoff and he loved it. Dessert was apple strudel and he really enjoyed that too. The service here is excellent, and all of the staff works hard to please.


Call +297 587 5054 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery

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