2/5 P G. 7 months ago on Google • 46 reviews
My
husband
and
I
were
two
out
of
eight
people
of
the
reservation.
Upon
arrival,
it
was
so
incredibly
hot
that
the
host
of
our
party
asked
if
we
could
be
seated
at
a
different
table
than
the
restaurant
had
planned
on
seating
us
at.
Our
server
provided
three
menus
for
eight
people.
He
then
asked
what
we
wanted
to
drink,
when
in
all
actuality,
most
of
us
didn’t
even
get
to
see
a
menu
yet.
The
water
glasses
were
not
refilled
as
promptly
as
necessary
given
the
incredible
heat
we
were
all
suffocated
with.
The
server
pointed
a
small
fan
at
one
end
of
our
table
of
eight.
We
were
never
told
what
the
fresh
catch
options
were
until
after
the
server
came
asking
if
we
knew
what
we
wanted.
My
husband
had
to
ask
what
the
fish
options
were
that
day.
Strike
One.
We
all
made
our
selections.
And
while
the
quality
and
freshness
of
the
ingredients
was
very
good,
in
addition
to
the
presentation
being
beautiful
with
great
visual
appeal,
none
of
it
lived
up
to
the
asking
price.
All
of
us
who
chose
the
octopus
were
extremely
impressed;
it
was
spectacular,
and
done
to
perfection.
The
two
who
chose
the
grouper
thought
it
was
just
okay.
And
when
I
tasted
my
husband’s
grouper,
I
have
definitely
had
better.
The
black
pasta
(I
believe
squid
ink)
was
enjoyed
by
those
who
ordered
it;
but
again,
the
price
is
entirely
too
high
for
pasta
with
a
bit
of
lobster
meat.
We
were
celebrating
a
birthday;
however
the
server
waited
until
everyone
ordered
desserts
that
they’d
be
paying
for,
before
bringing
the
shareable
birthday
celebration
trio
of
sweets.
They
wanted
to
be
sure
they
got
us
to
order
and
purchase
as
much
as
they
possibly
could
before
offering
the
little
freebie.
When
it
came
time
for
the
bill,
of
which
we
asked
the
server
to
simply
split
it
up
equally
and
gave
him
four
credit
cards.
He’s
lucky
we’re
smart
enough
to
not
inconvenience
him
by
asking
for
our
own
four
individual
checks.
After
he
ran
the
first
credit
card,
my
husband
asked
if
there
was
a
service
charge
already
included.
His
response
was
“oh
yes,
you
do
not
have
to
tip”.
Very
deceiving
to
not
inform
your
guests
that
there’s
a
service
charge
already
added
to
the
check.
When
you
have
eight
people
paying
with
four
cards,
which
amounted
to
$173
USD
EACH,
I
call
that
greedy.
Strike
Two.
I
understand
I
am
on
Aruba,
in
the
Caribbean,
and
it’s
hot
(as
the
owner
repeatedly
tells
her
customers);
but
when
you
are
charging
a
very
hefty
dollar
for
a
mediocre
to
good
meal
at
best,
you
really
should
invest
in
some
form
of
air
conditioning.
If
every
other
moderate
to
higher
priced
restaurant,
that
considers
themselves
to
be
of
somewhat
finer
dining
can
invest
in
air
conditioning,
then
Taste
My
Aruba
needs
to
do
it
too!
Strike
Three.
And
had
I
read
the
reviews
in
advance,
beginning
with
the
LOWEST,
I’m
almost
certain
my
husband
and
I
would
have
reconsidered
attending.
The
bigger
of
the
issues
is
the
owner
herself.
She
does
not
want
to
accept
criticism
so
that
she
can
learn
from
it,
she
chooses
to
lash
back
at
her
customers.
This
is
the
biggest
of
“no
no’s”
in
the
hospitality
industry.
You
never
should
make
your
customer
feel
they
don’t
know
what
they’re
talking
about.
I
sense
a
feeling
of
vindictiveness.
It’s
very
unbecoming
to
a
woman
who
appears
humble
and
sincere.
And
one
last
thing,
her
response
always
begins
identically,
as
though
written
with
the
help
of
an
AI
app.
And
I’m
sure
she’s
going
to
say
I
was
intoxicated;
but
I
don’t
drink.
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