This is the worst Smash we have ever been to. Don't even bother. We received no greeting when we walked in. The employee at the register just stared at us without saying anything when we were waiting to order. I started to order thinking he was good to go but he wasn't even logged in so I had to repeat my burger order. My husband and I ordered two burgers and a regular tot. It took 31 minutes to get our food. Absolutely unacceptable but we figured they may have been training. The food came out lukewarm/cold and there were at least 4 employees working. My burger patty was burnt on one side. The half of a piece of bacon I received on my bacon burger was half fatty and inedible. My husband's burger was okay. He said it wasn't anything special. The tots were greasy and cold. Definitely NOT worth the $20 we spent. Especially since they weren't busy at all. There were two orders before ours and the only online orders we saw come in on their screen was after we ordered. The couple that ordered before us received both of their burgers incorrectly made.

We ordered two burgers and a salad, first thing that happened was that the salad order wasn't even entered initially. Then when the salad actually came, many of the leaves was rotton!!! That's actually insane and I've never seen it happened. Just get the burgers I guess, although with this kind of health guideline I don't know if I trust what I just ate.

First time. Ordered the Double Classic. Good, juicy burger. Haystack Onions were really good! Wife got a Mushroom Truffle Burger and Brussel Sprouts - she said both were okay and I ordered better. I'll definitely come back, but as far as burgers go, Shake Shack is better but Smash Burger is better than BurgerFi.

The place is very very dirty . A lot of trash on top of tables. The flor need a deep clean , it was dirty looks like they clean every other month . The walls are very stain and dirty , has old ketchup and old bbq sauce on the walls and are black stain like foot steps . That store need a deep clean . The Men’s bathroom smell very bad .Very Poor cleaning . The Entrance door very dirty . Stain with food steps . The glasses with tape and stickers . Poor clean . No supervision at all

I’ll let the pictures do the talking. Waited 30 minutes for this. disgusted with what I walked away with! Will never come back to this location. And if you’re wondering, I didn’t ask for extra tomatoes. Not sure if this was a joke or what but for nearly a $10 burger, they really have to improve the food quality and service.

Environment is ok. Staff are friendly. Brisket burger just taste barbecue sauce, nothing else, dry burger and drey brisket. I ordered a chicken sandwich with a burger party to try, both, chicken and burger externally dry, very poor.

I typically don’t leave reviews but unfortunately my experience was terrible. I ordered 3 burgers and fries for $48. The chicken on my chicken sandwich was undercooked and my sweet potato fries were burnt. I want a refund. None of the food was good especially for the price. I wish I went to McDonald’s instead.

My wife and I are so excited that you guys open this new location. We like all your burgers and chicken sandwiches. Add some smash fries to it. The owner and son are very friendly and serviceable. I would recommend this place to anyone.