2/5 Rachel W. 7 months ago on Google • 6 reviews
Ive
been
visiting
Pure
and
Simple
for
over
a
year
now.
My
first
visit
was
amazing,
Samantha
was
very
interested
in
my
needs
and
wants
-
plus
she
gave
me
the
most
amazing
facial.
The
second
time
I
booked,
Samantha
was
no
longer
at
the
spa,
so
I
booked
with
the
next
available
appointment,
the
staff
was
uneducated
and
used
a
nut
based
oil
on
my
face
(
Im
allergic
and
stated
that
on
my
information
sheet
)
and
sent
me
home
with
a
tester
of
this
oil
resulting
in
a
rash.
They
did
offer
compensation
of
a
free
facial
while
I
had
to
educate
the
owner
and
staff
about
the
oil
they
gave
me.
My
third
facial
was
with
Alysia,
a
new
staff
member,
and
it
was
amazing.
But
she
is
now
no
longer
at
the
spa.
This
spa
has
uneducated
staff
&
a
high
turn
around
of
employees,
so
you
can
never
visit
and
get
the
same
staff.
Its
disappointing
to
see
such
amazing
girls
leave,
I
asked
on
their
instagram
why
they
had
left
and
they
deleted
my
comment.
I
absolutely
love
the
products
but
will
now
need
to
try
and
find
a
new
spa.