Great tasting sub... Friendly staff and very clean establishment. Only wish the large were larger, but I've noticed that many sub places have reduced their bun sizes. Luckily the construction of the sandwich was well done. Good first impression.

We ordered because firehouse subs was predictable. I ordered the feature club sub, however, I got 2 bottom buns and the bacon was not peppercorn bacon. We alo ordered side orders of hot sauce that did not come. I did speak with someone at the restraunt and she was willing to remake the sub and send the sauce if we ordered a cookie. This would mean paying a delivery pay again and paying for a cookie and waiting another 30 min. I did like the Pickle...best part.

First time I tried this place after hearing good things about Firehouse compared to Subway. I had high expectations. Large sub was about $16 with taxes so a bit pricey and I was expecting the best sub I had in my life. Well indeed I did have the best sub in my life. It was very fresh and tasty. The cashier was very friendly too. Only thing I could mention is I got no napkins with my order and they should be offered.

My sub was soggy and gross. It was so horrible I almost throwed up on myself. The sub I got included: ham, cheese, extra cheese, more cheese, tomato, bacon, cheese, and around 16 different sauces. The only good thing about this experience is that the sub only cost $12.32

Person working the cash seemed quite lost. It was no less than a 20 minute wait to get my sub after ordering. There was alot of pre-orders so I would suggest calling ahead to avoid the wait. After arriving to my destination to eat it turns out I didn't quite get the sub I ordered which is unfortunate as Firehouse is rather pricey. Will give them another shot but not any time soon at this location.

The amount of wet soggy lettuce topped with abundantly wet tomatoes and sickly sweet sub sauce was way too much for this Firehouse Sub. You could throw the gross soggy bun at a fire, and put it out. What a waste of 20 bucks. See pictures of the sub I could no longer swallow without my gag reflex going off and puking.

Love the Firehouse sub idea and subs since I first tried one in the USA. It's great to see them north of the border with the same fresh, prepared in front of you, made to order subs. Definitely worth the visit and stop. This franchise is no different; friendly staff and great subs!

The young man at the counter who took my order did not care about my name being spelt correctly. He had no smile or expression when taking my order. He seemed bored and disinterested. The food was average. The other staff snickered and giggled rudely when I tried to correct them on the pronouncing of my name when they called out my order. Terrible customer service attitudes. I understand employing young people but have the ones that are interacting with customers at least pretend to care. Rude. Not a good experience. Unlikely to return and would recommend an alternative location or sub franchise

When Firehouse Subs first opened I would definitely have given it 5 Stars, but not anymore. In the beginning it was a Great Atmosphere and Great Staff. Now not so much. Tonight I came here and the two people that ordered after me, received their Subs first, and after I inquired about my Sub I received it and it was a mess, that ended in my lap. I Seriously doubt that I'll ever come back to this location again.

First time having subs from here. I ordered the Engineer. Love the way the turkey was sliced thin but piled on. Good flavour and fresh topings. Mushrooms were tasty. Served hot. Service was very friendly and happy to help. Subs came up fast. Waited maybe 2-3 minutes. Also had the Firehouse Hero. 3 kinds of meat piled nice. Fresh veggies and also great flavour. Definitely a meal and a half. Great post-workout meal.

We have been here a couple times in the past . It is definitely higher priced than other sub places such as Subway and Mr.Sub. However, I do find that youre getting a better quality sandwich even though they're smaller and pricier. Great options and tastes great

I ordered a peperoni meatball sub and most of my meatballs were overcooked if not burnt. It's not hard to see that you messed up and redo it.

Great atmosphere! Huge parking lot and wheel chair accessible. Casual but way more options than a subway. Super friendly and knowledgeable staff 😁 will be returning, just be mindful Costco is right across the street and parking can be full

Great customer service very friendly and knowledgeable. Gave our 2 kids each a firemen hat that loved and got some great pictures. Food was very good lots value for the price. Delicious pickles kids loved those. Also it was very clean and tidy eating area. Definitely coming back.

just paid $30 for the most pathetic sandwich i've ever seen in my life, please explain this

The best subs around. The staff are always so pleasant and my food is always prepared well and done correctly. I had one sub come prepared incorrectly and the manager gave me two coupons for free subs!

Used to go all the time pre pandemic. Have not in years. With the wife and kids gone this weekend flying solo, time to treat myself. Had a steamer as always a quality sub. May have been the end of the cut, was a bit stringier than normal. Regardless it tasted great and the customer service is and always was awesome. Price, some people complain... but if you haven't noticed that is the norm. Was fine with the price. Very clean as always as well. Nice to come back. Also good to see the staff jiving on the music. Pleasant change from all the toxic places to get food these days and the lack of customer service and general positivity. Only down, but it is a sign of the time was the lack of the sauces you can grab.

Loved this place! So happy that there are franchises open in Canada now, as I've only seen them in the states before. Great tasting food, welcoming atmosphere and timely orders. The staff was super helpful as well with my questions!

Was surprised when I saw they are closing earlier. 👎 The night I posted about them closing earlier. It showed on here the store was now closing at 8:00pm Mon, Tues, Wed and Sunday. I was going to the grocery store and planned to get subs for supper. It was after 8:00pm when I came here to get the phone number to order ahead. Then I could pick it up just b4 closing. It was then I noticed the new closing times. When I went to No Frills. I looked over towards Firehouse and noticed it appeared to still be open. By then it was to late for me to make it to both places. Today I got an email from Google thanking me for my review. This reminded me to check and see what your hours said now. Now they are back to what they use to be. I don't know what's up with that. Maybe someone hacked in and changed them.

This place can’t seem to get it right…make subs incorrect and don’t fix mistakes even though receipt shows what you ordered and they made something else.., tell you it will be ready in 10 minutes yet it takes 30-40, employees are ALWAYS talking and laughing while people wait for them to finish personal convos to start making their food, managers have no clue what they are doing. Used to be a great location but they have completely dropped the ball on all fronts… you know it’s bad when subways service blows these guys out of the water. Still waiting for. Manager to call me as promised…that was December 10th..

What's happened to the service, attitude and joy that used to set the tone for the Oshawa location. None of the staff seem happy to be here and it's reflective in their interaction with each other and their customers. I have been waiting now for 20 minutes for one sub and many others have been waiting longer. Alex, not sure if you still own this place but you may want to look into why the atmosphere and service has changed so drastically. I tell everyone to come here, but may need to rethink this. So sad.

Awesome place for subs. The sandwiches are always fresh and filling. Best part is that I can get as many pickle wedges as I want. Service is always top notch; the employees are happy and enthusiastic.

We placed a family order for take out. We drove home (about 12 min away), and opened the packages to realize they forgot a sub. When I called and explained the situation, I was told yes we have the sub here on the counter. I said ok my wife is on her way back. The person on the phone says “that’s great”. I said it’s not great, but please let the staff know to expect her. The answer to that was “cool, cool!” What type of customer service is this? Not even an apology over the phone. Someone please explain phone skills to the staff. Also when you have a checklist (receipt) in front of you, and you even call out the order back to the customer when handing the bag over, how did you miss a sub? (To give this employee credit - my wife said they were very apologetic and sincere. Maybe I expect too much? To the employee involved on the phone, please try to improve your phone skills. I am not sure if management has changed but even when people enter the store it seems like no one likes their job!

Great food, and great staff. I have been to this location a few times now. I have always been greeted nicely on entry, and the service and food have been spot on. Looking forward to dine-in returning so I don't have to wait till I get home to enjoy it. Highly recommend the steak and cheese!

This fire house is by far the worst fire house I have been to. I travel a little with my job, so I go to a whole bunch of different locations. Also I live near this location unfortunately. This location consistently messes up the orders, forgets things, sloppy sandwiches, gives you pickles with no bags on top of your meatball sub. It seems like a bunch of little kids working here with no supervision. I tried to give this location a chance but still no change. I will not be going back to this location ever. Don’t waste your time on this place,

Absolutely revolting, low-quality food (at a premium price). I have no problem paying a premium when food is quality, but this is ridiculously low-rent beef. The careless kids working at Oshawa Firehouse Subs should be ashamed; they will never see our business again. They've lost our confidence. I simply cannot imagine putting THIS much fat on a $24 sandwich and serving it to someone with a clear conscience. You have been warned. Check your Firehouse Subs food before you bite into it.

Great food, but my last 2 visits I've been discouraged from purchasing by the cashier, due to it being 8:30, and 8:40. The hours say open until 9, but clearly the staff is trying to leave asap, making for an uncomfortable last 30min for any customer.