I am a regular customer at this location. Everyone has always treated me with the upmost respect. They work very hard to ensure that the customers are happy. I have witnessed great professionalism when the counter emoloyees were dealing with entitled, unreasonable customers. A few days ago, a customer was extremely rude to the employees. The review left by this person is not true. These people are not racist or rude. My colleagues come to this location regularly as well. There has never been an issue; only great service with a smile. Keep doing a great job!

Even after 3 years since my first review .. the staff, coffee and food is still the GREATEST! Thanks to Carla, Hugo, Theresa, Stefanie and Shannon and all the CT Regulars who make my day more pleasant =================== Great staff .. Great Coffee .. best in the country. Even the baked goods are the best. Baked not frozen .. Sandwiches and soup like homemade. Served up by staff that makes your visit a great experience!! ==========================<< This location is visited by lots of students from 3 schools in the area, mostly polite young people who buy their lunch and snacks there. Lots of troublesome student freeloaders in the past who took up seats from paying customers bringing food from other takeout restaurants in the plaza. The staff has worked hard to make it better for paying customers by asking the freeloaders to buy something or leave. Done with respect. Some still cause trouble .. and even parents of freeloaders cause trouble. Not fair of them - this is a BUSINESS not a school LUNCHROOM.

Mid dounught or however its spelled anywhozers my tea is was bussin like dreamybull <3

I go to this Coffee Time every weekend and refuse to go to Tim Hortons now. The ladies are very friendly and always make your food and drinks with lots of care. Their bagels and sandwiches are much more affordable and more tasty than Tim Hortons. Because of their service and food, they have a customer for life now.

I wish I could give this location 0 stars The service was terrible and the girls at the counter were rude and didn’t acknowledge me what so ever, for instant I was in the middle of placing my order and the girls stop taking my order to take care of two customers behind me. (They must of been regulars) even if they are doesn’t give you the right to disregard me. When I started to order I wasn’t even through ordering what I wanted and the lady went off doing something else. When I got frustrated because I couldn’t understand what was going on she began to throw my beverage across the counter. There is no communication between the two girls I could’ve walked out of there without paying for my order but me being me I made sure she had everything on the screen so I could pay. Needless to say I will not being returning to this location and will not be recommending to others.

My go-to for muffins. Tried and true, no frills tasty. A bit of a shame they use muffin tin liners. The crispy edges of the unlined ones were the absolute best.

Avoid!. Slow service. They cant handle more than 2 customers at a time. Last time I was there they sold me stale donuts (day or more old) Even after I asked them to confirm they were fresh. This is not the first time I've received stale donuts from this location. I'm trying my best to support small business during this pandemic, however receiving sub par products and service makes it very difficult to want to support this location.

The worst attitude I've seen in years displayed by the girl working at the counter this morning. I almost cancelled my order and walked out if it weren't for the fact that I was buying a treat for someone. Between the two working they didn't appear to be getting along, and not just with me another customer felt it too. Ignorant responses, eye rolling, tossing stuff around, first and last time for me!

Worst place I had the worst experience I got kicked out because one of the workers wanted to sit in my seat to charge their phone I don’t understand how that is valid because aren’t these people supposed to be working. You work at coffee time for a living get a real job u greasy hobo.

Love their ice cap 10x better than tims right to the last drop

For the past two weeks I have been stopping here in the morning for my coffee and sandwich, and the two ladies working there run that place smoothly. Very friendly and courteous. Will continue to come here!

The food here is terrible do not come here for breakfast, the lady’s working the cashiers have a lot of attitude and can’t understand what I’m saying, the food quality is not something to look forward to, and nothing looks the same as the image they are completely different.

Served too sweet and cold coffee. Not a good place to get coffee.

BEWARE if your getting doughnuts. Stopped in here Sunday morning for coffee and doughnuts thinking they would be fresh. What I received was disgusting!! No way they were fresh they tasted like they've been sitting around least a couple of days. probably more. I should have taken them back. This has happened more than once but the last couple of times I let it go. This time I had to leave a review. Never again!! Coffee was ok but the doughnuts were gross! I will not be going back.

The first time I tried it I got a coffee and a toasted coconut donut. The coffee tasted burnt and the donut was so dry it was crumbling all over the place. I decided to give it another try since I was in the plaza. Got a coffee and a donut again but got the apple fritter. Well, the coffee was better than last time but the donut was a total miss. Omg. There was one tiny little apple piece in the donut. Not inside baked in but on the outside like it was a piece of apple skin. Not one apple piece inside the donut. Nothing but dough. It was lacking glaze too which made it so dry. Didn't taste fresh either. I'm sure these were made yesterday. I've had day old donuts before and that's exactly what they tasted like but charging premium prices. Will not be back. Tried to like them but nope.

I order from here frequently through Uber eats(due to covid-19 and stay at home order) their iced coffee is very good, never have an issue unlike Tim Hortons where it never made right. Chocolate chip muffins are always great to have for a afternoon snack/breakfast and will keep you full till lunch/dinner time.

Great service. Perfect spot for a coffee and a sandwich.

Good service good coffee and donuts

Much better than Tim Hortons!! Donuts twice the size and are the same price as Tim's. Faster service as well..

Amazing Coffee and fresh and tasty Baked Goods. Service is fast, considering all the precautions they need to take (covid situation) since they can not take more than one customer's order at a time. (Social distance)

Just a superb bakery, ..quick service

A little slow but great products.

Very dissatisfied with the donuts today. I found them dry, may not return.