Rôtisserie St-Hubert image

Rôtisserie St-Hubert

Restaurant Chicken restaurant

😠 I went with 3 friends yesterday. Two of us ordered cream of chicken soup. My cousin had a bone in hers, I had a plastic wrap!! We ordered 1 club to share...we got one each and they were both cold. We were charged for one. My other friend ordered a coffee...it came with sour cream. Undrinkable. I d... People often mention chicken, good, ordered, service, minutes, time, sauce, order, restaurant, soup,


Address

2484 St Joseph Blvd, Ottawa, ON K1C 1G1, Canada

Website

www.st-hubert.com

Contact

+1 613-824-3267

Price rating

$$ $$

Rating on Google Maps

4.20 (1.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: chicken (28) good (15) ordered (13) service (13) minutes (12) time (11) sauce (11) order (10) restaurant (9) soup (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 JS E. 5 months ago on Google • 279 reviews
    I ordered through Uber Eats, the food was presentable tasty & prepared quickly.
    1 person found this review helpful 👍

  • 1/5 suzanne s. 1 year ago on Google
    I went with 3 friends yesterday. Two of us ordered cream of chicken soup. My cousin had a bone in hers, I had a plastic wrap!! We ordered 1 club to share...we got one each and they were both cold. We were charged for one. My other friend ordered a coffee...it came with sour cream. Undrinkable. I don't think I'll go back. It was a weird night.🥺
    2 people found this review helpful 👍

  • 1/5 エネル 1 year ago on Google
    Absolute rip off. Ridiculous prices and the filets are micro-sized. You might as well go out of business.
    2 people found this review helpful 👍

  • 5/5 Sandra (Co Co L. 2 years ago on Google
    What is not to love about St. Hubert. Clean, quiet and great service and good food. You have great portion, with plenty of coleslaw and fountain drinks. I had my dinner early today, it was quiet, but so worth it. As today was my birthday, they treated me to a free desert. Thank you St. Hubert.
    1 person found this review helpful 👍

  • 1/5 Joanne C. 1 year ago on Google
    Arrived at 5:30pm on January 14/23. 4 adults and 2 children (2 years and 4 years). Worst service I ever had there. Just got home which is 5 minutes away at 8:00 pm. Waited for 15-20 minutes for a server to even approach us. Then at another 30 minutes for drinks. Cole slaw came 15 minutes later. Chicken was even later. One adult received her meal 15 minutes after the others received there meal. I have never had this happen before and was unacceptable. I ordered table d’hôte and never received my soup!!! Very disappointed and should not happen especially with two small children in tow.
    1 person found this review helpful 👍

  • 5/5 Michael C. 1 year ago on Google
    We were here on New Years Day. Great food and an amazing location. It’s huge and very clean. Our server managed our big group of 3 separate families with ease.
    1 person found this review helpful 👍

  • 3/5 Kirk B. 1 year ago on Google
    Was not busy. Ordered meal and appetizer. Never recieved my soup. (Wasn't charged for it) The meal had little chicken on sandwich and minimal fries. (Mcds med fries) approx half the amount of meat you would get at another chicken restaurant and a third of the fries. Food was out fast and hot.
    1 person found this review helpful 👍

  • 4/5 Julien H. 9 months ago on Google • 173 reviews
    Food and service was good, but the place was empty on a Saturday night.

  • 5/5 Tom V. 5 months ago on Google • 104 reviews
    Chicken was very good. Service was very good too. My only gripe was the desert where it didn't include ice cream. It was quiet and our tables were set up nicely. We tend to go as a family and it can be pretty costly but this is the case almost everywhere. It's nice to have chicken so nicely made. Can't say I ever had a bad experience here. Enjoy it more than Swiss Chalet.

  • 2/5 Michael G. 6 months ago on Google • 37 reviews
    First time back at St-Hubert since before COVID. Used to be nice restaurant that you went to for the chicken and the coleslaw. Now they have massively overhauled the interior to present a much nicer dining experience. The menu is very nice. Great photos and new HIGH prices. The bright yellow style is completely gone except for a couple of delivery cars in the parking lot. But the chicken is the same. Hot, tasty, and satisfying. And expensive. $25 for breast for lunch. Fries were dull and boring. The bun is now half a hamburger bun with the life squeezed out of it. The chicken noodle soup was average at best. Who would have thought that the local coffee shop makes a better chicken noodle soup than a specialty chicken restaurant? And the accompanying cracker was a single tiny thing wrapped in a sea of cellophane. Service was slow and spotty. It seemed like it might have been the waitress's first day, but I didn't want to ask in case she had been there for ages. So overall a very disappointing visit.

  • 4/5 Troy N. 8 months ago on Google • 15 reviews
    The food was pretty good, but our server was the highlight of the time, aside from seeing friends I haven't in a while. I know that the two don't like being compared, but both this and Swiss Chalet have a similar niche. I think they have different high points.

  • 1/5 Cora Y. 5 months ago on Google • 13 reviews
    If I could give 0 stars I would. It started out with the seat being soaked, so we had out pants wet the whole time. We ordered drinks, and the one drink I got a Rosé sangria. They decided to put cherries in instead of strawberries without asking (which im allergic to). They shouldn't be switching the ingredients without asking. Then proceed to wait 15min to order. We got there at 5:30 it was an 6:40 and all we had was our drinks and coldslaw. After asking twice to switch tabels because the seat was soaked we switched on our own. After an hour and ten minutes waiting we walked out. We watched people who got there after us get their food, before us. We got 3 meals, two being chicken legs with fries and one being ribs. No matter how busy it is, and hour and ten minutes for food is ridiculous. The waiter had said just 10 more minutes twice but 30min passed. This is craziness to one mess up someones drink, have the seats soaked and have to sit there with our butts wet.. then wait an hour and 10min, to come to find out it would be another 25-30min before we got our food. Me and my family are extremely upset as we waisted all that time and left hungry to find somewhere else to eat. It is appalling. I'm so extremely dissatisfied with how they run it here. Half the staff didn't know what they were doing and looked lost the whole time. They need to learn to have better priorities.

  • 5/5 Philip A. 3 months ago on Google • 11 reviews New
    ABOVE THE BEST delicious Chicken and Nachos We went today and as usual we had chicken and Nachos it is soooo delicious 😋 😊 Please keep doing the good food.

  • 2/5 Roger R. 4 months ago on Google • 9 reviews
    We just had delivery from St. Hubert on St. Joseph's in Orleans. The bill was 150.00 and the food we received wasn't worth the price. We ordered a wrap that cost almost $20 was like a kids meal wrap.

  • 4/5 Mihaela B. 5 months ago on Google • 4 reviews
    Food is always good and price is very reasonable but for some reason, they almost always mess up our rib order by giving us the wrong sauce?! Otherwise good service, but staff and manager need to pay more attention to order details.

  • 5/5 Stéphanie L. 11 months ago on Google
    Amazing service from the lady at the entrance to James whom served us for our supper. Fast efficient service and came around many times to make sure we had everything we needed.

  • 3/5 Nash S. 2 years ago on Google
    I ordered fish and chips and I ordered the mix plate. The quality of food is pretty good but I have a few remarks: - the wings choice of sauce is unlike any if the popular sauces. The honey sauce is actual honey, I chose it because the only other choice was sweet and sour. - the mix plate is $20 some dollars, and it includes 4 cheese sticks and is supposed to have marinara sauce with it. It arrived without if. I was offered to be sent the sauce. I told the lady, the sauce is no good anymore since the cheese is cold now. Send me the cheese and sauce or credit me the plate. I was offered a credit for cheese and sauce. I accepted it with a big head shake and a thought in my head, I might not bother with that place all together. My dinner experience was ruined, and I had 75% of my dinner... They appreciate me so much as a customer that they offer me to have a %25 of my dinner another day. The sweet potatoes fries they have is one of the best, if not the best I had, so was the sauce with it. The chicken wedges are very very tasty in the mixed plate too. Breaded right and cooked to perfection.

  • 5/5 Tri T. 2 years ago on Google
    Delicious rotisserie chicken. I ordered a half chicken. Everything was good.

  • 4/5 Casnapette C. 1 year ago on Google
    Excellent food - got the chicken leg piri piri. Portions of coleslaw, gravy, and fries are not always regular and consistent though - it must depends on whether the cooks are generous or not ! Other St-Hubert restaurants currently offer fried chicken but not the one on St. Joseph. Why ? This is very disappointing.

  • 2/5 Julie 1 year ago on Google
    Do not order delivery form St-Hubert in Orleans. They’ve mixed up our order 3 times in a row. They clearly prioritize in person dining or take out. I’m very disappointed as St-Hubert I used to know years ago would have never let this happen. The food tastes great, it’s just too bad that the service standard isn’t what it used to be.

  • 2/5 D L. 2 years ago on Google
    Absolutely worse place to dine, ever. Management yelling at staff over customers heads is not ok. I feel terrible for the waite staff and hostesses. I've been in a couple times before my most recent visit and have had the same experience. It's absolutely unprofessional and customers dinning in don't want to hear it. Take it to the back. Our last visit, we had the pleasure of being served by a young lady (which is the only reason this post is getting 2 stars), you could tell this was her first job but her customer service was top notch. She said the man that was yelling, his name is Jay or John? I cant remember but it's the man with the very large glasses. He needs a review or new training because that is not how you discipline people, much less workers below you. It's just unacceptable. Most of these kids are still in school. Regardless you don't speak to people that way and especially NOT in front of customers. With that being said you'll likely find a more relaxing atmosphere at your local Mc Donalds. In terms of the food it's not even that great for the price you are paying. Save yourself some money and go to Benny and Co.

  • 1/5 Susan B. 2 years ago on Google
    when we order take out for home delivery we want to replace the buns with coleslaw. half the times they do it and half the the times they don't. I wish they would get there acts together. The main store manager said there should be no problem as in the dining room you can get coleslaw as often as you like. what is the problem.

  • 5/5 Aysha R. 3 years ago on Google
    My friend and I come to this location all the time. Service is always great and the food is too! Can’t wait for their dining room to reopen - looking forward to going back !

  • 1/5 Andy H. 1 year ago on Google
    We waited half an hour for a glass of water. Service was brutal. Chicken was great. Took way too long to get. I understand staff shortages, etc. But really. Won't be back to the restaurant but will still do delivery.

  • 1/5 rene l. 1 year ago on Google
    over priced dine inn, poor food quality, cafeteria food quality at best. ribs tasted like store purchase you find in boxes. Frozen fries. tried fried chicken 3 piece for 22.00 it was terrible tasted like it came from the frozen section. Overall, would not go back or recommend. They should stop giving free refills on coleslaw and bread and fix the poor quality of the rest.one good thing the service.

  • 5/5 Coulson K. 10 months ago on Google
    The chicken and lobster burger is the tastiest experience in all Orleans! The staff are extremely polite and friendly!

  • 5/5 Noreen S. 1 year ago on Google
    My husband and I went today for a date lunch and it was our first time going to this location. Our lunch was delicious and fresh so much so that my husband ordered dessert. Thank you so much Josyane for your amazing service. You made our dining experience one to remember. We will be back again for sure.

  • 1/5 M L. 1 year ago on Google
    Worst welcome ever! Arrived alone at 8:12 pm, dining room was nearly empty; waited 5 mins to be seated; got the most fed-up face from the waitress on duty; and before she even reached the table, she pitched « We’re closing in 20 minutes! « No welcome, no good evening. Just a clear message that the fed-up face really meant I was not welcome. Website of this branch specifies that they close at 9 pm. This usually means that the kitchen keeps grill and stove opened till that time. But since the pandemic, this restaurant is clearly not interested in maintaining their dining room. Take-out deliveries are clearly their only interest. But don’t forget! Kitchen closes around 8:30, not 9:00.

  • 3/5 Michel C. 1 year ago on Google
    Ordered the brochette plate. No rice available and chicken was cold. Received phone call from Headquarters/local restaurant to explain the issue. Visited for supper two days ago and ate the same meals. All was good and will return again

  • 2/5 C-Line L. 1 year ago on Google
    I have order 2 Holiday Feast, both were missing the meat pie, I have also order Piri Piri Chicken wings and still no Piri Piri sauce, I also ordered a club Sandwich and I have never had a club where the meat tasted as if it was over 3 days old. first and last time ordering at that location. on a positive notes, the drivers was very nice but yet........................

  • 5/5 Lara A. 1 year ago on Google
    I had the best meal at st Hubert this past week! It was my first time at this restaurant! They have menus for kids and of course adults! My picky eater kids couldn’t resist eating 🥰🥰👌🔥

  • 5/5 Amanda B. 1 year ago on Google
    Wow! Amazing service and amazing food! Definitely try the creme of chicken soup 🍲!! Soo good!

  • 1/5 Michelle L. 1 year ago on Google
    What a joke, they ALWAYS make mistakes. Today's error, no bun or dipping sauce, 1 meal and 2 errors. A few weeks back, chicken noodle soup without chicken or noodles and a soggy club sandwich with chicken crumbs, unripe tomatoes, wilted lettuce and melted processed cheese (vomit)! GET IT TOGETHER. I called today and stated, that I am done ordering from them as it happens EVERYTIME and Rachel the lovely person who answered the phone told me, "that's fine, stop ordering"~ great customer service. Infuriating to say the least as there food is already over priced enough that it's super frustrating when things are missing. Avoid this place, it's gone downhill

  • 1/5 Lexy S. 1 year ago on Google
    Went for dinner there for Thanksgiving Sunday and it was 6 pm and they were out of roasted chicken. (Seriously how's a chicken restaurant out of chicken ). We were told it would be 20 minutes to make chicken and then after 20 minutes we were told it is going to be another 30 minutes. We ordered club sandwiches instead and they were awful. We didn't get compt for our food and not so much as a free desert. Worst experience ever.Never again! Further to this review, you had requested that I send my complaint to another department which was a total waste of time. Instead of taking accountability for not having toasted chicken all I got was a bunch of excuses. This just proves how unprofessional your Management and your Organization is!

  • 1/5 Patricia L. 1 year ago on Google
    It is few and far between that they get orders correct. Don't bother indicating allergies because they couldn't possibly care less. I indicated that we could not have croutons on a salad because it is for a celiac person. They sent the order and there were croutons throughout the salad.

  • 1/5 Mathieu B. 1 year ago on Google
    After 25h of traveling and you want a simple meel delivered, don't call them. They brought the wrong order (29 min before closing) but only realized it after I paid and couldn't reimburse me unless I drove to the other end of the city to their place... You don't treat customers like that! They just lost me forever!

  • 5/5 Joe P. 8 months ago on Google • 1 review
    Our server, Brandon, was excellent! He went above and beyond to ensure our visit was pleasant. It was our first visit to St-Hubert and based on the service we received, we were very impressed and will definitely return. We highly recommend this restaurant and ask for Brandon to be your server. Thank you so much.


Call +1 613-824-3267 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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