Dairy Queen Grill & Chill image

Dairy Queen Grill & Chill

Restaurant Fast food restaurant Ice cream shop

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. People often mention location,


Address

1451 Richmond Rd, Ottawa, ON K2B 6R9, Canada

Website

www.dairyqueen.com

Contact

+1 613-828-1688

Price rating

$ $$$

Rating on Google Maps

3.90 (467 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 am to 12 pm
  • Wednesday: 11 am to 12 pm
  • Thursday: 11 am to 12 pm
  • Friday: 11 am to 12 pm
  • Saturday: 11 am to 12 pm
  • Sunday: 11 am to 12 pm
  • Monday: 11 am to 12 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chad W. 1 year ago on Google • 23 reviews
    This place is ripoff Stay away from this place My favourite Dairy Queen drink large strawberry banana milk sake Every Dairy Queen I go I pay 5.90 tax included I tried to order from this location 3 of them today Instead of 18 dollars , cashier tried to charge me $22.64 4.64 overcharged I asked why ? She said they are charging for bananas extra 1.40 plus tax each She said owner decides the prices and she can’t do anything about it My question is that owner doesn’t follow the franchise prices every Dairy Queen stores follow ???? Never go there again ? Very disappointed
    3 people found this review helpful 👍

  • 5/5 Bjarne Binette (. 8 months ago on Google • 283 reviews
    Not many people know this but the burgers at DQ are really good. The only problem is that you'll have no room for one of their famous desserts lol. If you've never tried it, order a peanut buster parfait. Salted peanuts with a hot fudge sauce and ice cream. Soooo good.
    1 person found this review helpful 👍

  • 1/5 Olivia M. 7 months ago on Google • 4 reviews
    I ordered a strawberry cheesecake blizzard with extra cheesecake pieces on DoorDash. I paid for the extra cheesecake pieces. When I received my blizzard, there were literally only 3 cheesecake pieces in the entire medium blizzard. Very disappointed and dissatisfied and will not be ordering from this location again.
    2 people found this review helpful 👍

  • 5/5 Maj 6 months ago on Google • 106 reviews
    Excellent service like usual. I enjoy going to this location. The service is A+ and they help using the app on the phone everytime.

  • 1/5 Paul P. 8 months ago on Google • 27 reviews
    Major Fail. Order two large Vanilla shakes. Not only did the two orders after us get served first. What we were served was inedible. I actually held it up side down like a blizzard. Large lump of ice cream in a cup. Smelled of synthetic vanilla really bad. And when some liquid eventually made it up the new narrower cardboard straw all you could taste was bad synthetic vanilla. And no I am done with this location nothing but bad service and bad reviews. I do not care what the owner replies. This location sucks. Words mean nothing. Train your employees my money was wasted on this product.

  • 1/5 Dragon M. 6 months ago on Google • 24 reviews
    Tried this location 3 times and cant imagine anyone giving it more than 1 star...EVERY time they fail on mobile orders, have no idea how to mix toppings into the blizzard, and seem absolutely clueless and careless. Not the people you want handling your food.

  • 2/5 Christine G. 10 months ago on Google • 19 reviews
    What really got me was that when the girl asked to take our order, she literally ignored us, talked to the other clerk working there, then took our order we asked for two small cones and she gave us a plastic cup with soft ice cream in it. Not to mention over priced for a small. It tasted weird I will not be back to this location. It's not very clean or a friendly spot.

  • 5/5 Braden G. 5 months ago on Google • 17 reviews
    We ordered a dairy queen tropical theme ice cream cake. The team at dq did a fantastic job. Thanks again !

  • 2/5 Taylor L. 7 months ago on Google • 2 reviews
    I thought it might just be a fluke but the last 3 times I’ve visited the blizzards no longer have the pieces of your flavouring all the way to the bottom like they used to. Not sure if it’s just this location or DQ getting cheap but it’s disappointing!

  • 3/5 Jocelyn 8 months ago on Google • 1 review
    Missing a chicken strip in my meal I drove across the city to get 😒💔


Call +1 613-828-1688 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Somewhat difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating


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