2/5 Jen C. 1 year ago on Google
4
stars
for
the
servers,
but
1
star
for
the
logistics
and
the
food.
We
came
at
5pm
for
the
Sens
game
shuttle
on
Saturday.
We
ordered
our
drinks
shortly
after,
and
our
food
by
approximately
5:15.
Our
server
came
back
once
and
offered
us
additional
drinks,
but
did
not
give
us
any
updates
on
our
food.
We
waited
until
6:15
to
be
served
our
meals
(after
one
server
saw
us
looking
around
at
about
6
and
came
over
to
ask
if
everything
was
ok),
giving
us
approximately
15
minutes
to
shovel
all
our
food
in
and
pay.
Additionally,
one
member
of
our
party
was
served
completely
raw
chicken
in
their
Buffalo
Chicken
Sandwich.
The
server
took
the
plate
away,
and
(gracefully?)
comped
his
meal,
but
he
essentially
received
no
food
and
nothing
further
was
done
to
rectify
the
situation.
I
understand
that
on
game
nights,
it's
going
to
be
busy.
But
some
communication
and
logistics
planning
would
have
gone
a
long
way,
and
serving
raw
chicken
is
a
health
and
safety
violation
and
completely
unacceptable.
The
servers
were
doing
their
best
but
completely
overwhelmed.
I've
used
the
Sens
shuttle
service
at
other
bars
and
did
not
run
into
the
same
issues,
so
I
don't
think
I'll
be
back
here.
1 person found this review helpful 👍