Decent place to grab a burger and fries. Dining out certainly isn't as cheap as it used to be, but this place ensures that you are full by offering bottomless fries. That was a nice touch. You get a bonus star for a Thomas the Tank Engine easter egg. Really great. Also service was stellar by a clearly bilingual server, he was spot on with jokes, timing, and overall making it a great experience.

Looking for a tasty, fresh, charbroiled burger? You gotta check out The Works! There are so many signature and classic burger options to choose from. Service was prompt, and the atmosphere is really cool. I would prefer water in a glass rather than a measuring cup, but that's just their thing.

Delicious burgers. Sooooo many choices. They have whatever one may desire: chicken, beef, plant- based... Then there is a choice of buns: sesame, multi-grain, or gluten-free. They pretty much cover all combinations of what one may want to eat, and allergies or sensitivities. The milkshakes are delicious also. Rich, but oh so good.

Owner was super nice! The aesthetic of the building is awesome too! The Hotter Than Hell sauce is to die for! 10/10 place come here if you're in the area

The Works works for us 👍 Delicious hot food, fast friendly service, spacious clean establishment with lots of parking.

Third visit, after an amazing first and not so good second visits. I contacted the restaurant, in regard to our less than stellar visit, and was delighted with the owner, Carie's graciousness. We decided to try again. We visited again, Saturday July 29th, and were warmly greeted and served by Alexi. Her genuineness and hospitality were welcomed. Our burgers were juicy, perfectly cooked and delicious. Thank you The Works Orleans for a great lunch! We will most definitely be back!

Take out for Birthday dinner as elderly parent unable to dine indoors. Both thoroughly enjoyed their Mushroom Melt burgers and Tower of Rings! Only able to eat half burger each but they're certainly looking forward to finishing them off tomorrow! Great food that woke up their taste buds! Kudos all around.

The most delish burgers in Ottawa. staff is very friendly as well. just found a gem in Orleans and coming back soon. highly recommend!

i was extremely famished and stumbled into this cute little restaurant and laid my eyes upon the most gorgeous man i've ever seen. love at first sight. 6'5, beautiful smile and the most seductive green eyes i've ever seen. unfortunately he was part of the kitchen staff so he couldn't bust a load i mean buss my table but he did recommend some delicious food options.... he fed me some homemade meat and even added a gourmet special cremè sauce to dip my fries in! it was sweet and salty and i gobbled it all up. 10/10! most delicious food i've ever had in my life!! will definitely be returning for more

I went to the works today around 7:30 pm and can I just say, I’ve never had better service at a restaurant. That is all thanks to my tables waiter Justin. He was incredibly kind, thurrow, seem to be very passionate about the job. When he brought the bill to the tables around us he made sure to ask who would like the bill rather then pass it on to the men like most. Very inclusive guy and he will be the main reason I look forward to returning. Not to mention the food is incredible. If you get a chance to go there hope you have Justin as your waiter. - Skye Macleod

I came with my friend for a meal and Dakota made this experience just perfect! She was so helpful, patient, sweet and what an amazing smile and personality! We will be back for sure :) thank you so much for your awesome service!

This is our "Go to" when we are looking for that good feeling! The tower of onion rigns with their Beach house specialty sauce, starts it all off well, followed by an impressively imaginative menu, with a choice of 100% meat pattee (choice of 4 or 8 oz) or you can go vegan if you want. The menu accomodates gluten free, milk free, and other dietary choices or restrictions. Sides vary from fries, to sweet potatoes fries, specialty chips and salad. The portions are generous. Best burgers ever! For more adult tastes, they offer Beau's lager and for the younger ones, a hard to resist milk shake that comes in many varieties (and more). If you look closely, they have hidden throughout the restaurant, small toys that can be quite amusing to look for from your seat. Fun for the whole family!

The Works is a great local burger chain. It may not be the best burger joint in town, but for a franchise, it's pretty darn good. Mostly about what goes on the burger than the burger itself. But like with most franchises, the love the owners have of the original doesn't quite make it to all the restaurants in the chain. But, if you're in the mood for a burger, this place won't disappoint.

The meal was good, but on the expensive side. That's to be expected these days, dining out anywhere is a bit of a luxury treat. The portions were large so we were very full and had leftovers to bring home. I would rather see a moderate portion with a reduced price, but perhaps that isn't feasible for this type of business model. The service was excellent, the waitress was attentive and friendly.

I just had the greatest lunch at The Works, Orleans. Besides excellent food, the experience was made even more enjoyable by our server, the amazing Dakota. She is so pleasant, helpful (boy, does she know her stuff!), efficient, positive, and beautiful. Fantastic girl! We'll be back. I'm still smiling.

Great atmosphere and excellent service always friendly staff. The tower of onion rings is my favourite. I recommend this local establishment for its great burger.

Really enjoyed my Tragically Maple burger. Everything tasted fresh. The bacon sticks, which reminded me of hickory sticks, added a nice "crunch" to the burger. Loved the Tower of Rings. Service was excellent too!

We went there February 19 2023 The order was incorrect The food was cold. So cold could not eat them The poutine had way too much BBQ sauce The chicken burger was dry as dirt .The bill was $142 for three meals and a poutine What a waste of money!!!Never again

We dined at The Works for my sons birthday last week and felt let down by the overall experience. I made the reservation at the Orleans location, as the reviews were better then other locations but when we arrived our table was not even ready taking them roughly 5 additonal minutes to organize a table for my party of 6 with very little communication. If the restaurant was busy this would make sense but only a few tables were occupied. The waitress seemed in a bad mood rushing us to order drinks although we hadn't seen a drink menu as only 1 was placed on our table for 6 people to share. The burgers were over cooked and lacked flavor.

We went here last night for a late night dinner. We normally don't venture out to Orleans, but we were in the area. They took us in, half an hour before they were closing at 9pm. We were able to take our time, and finish our meal. However the way the lady spoke to us, came off as rude to my family that was with me. I didn't think much about it, until he told me this. Overall it was an OK experience. They really need to bring back the peanut butter, and banana burger. Heads up, if that's what you want, bring your own banana. That's what I normally would've done, if I've known ahead of time.

Haven’t been here for a long time, seems it’s gone down hill, the hostess ignored us when we walked in, a girl who was training someone else was the one who came, acknowledged us and sat us at our booth, we waiting almost 30 minutes after ordering for our food to arrive, my order arrived incomplete and cold, my wife’s meal arrived cold and 5 minutes after mine(hers was left sitting at the window which we could see). Then I after pointing out my order was incomplete, literally just a patty on a bun without any toppings, had to wait another 10 minutes (timed it) for my meal to be brought back after it was properly made but it was all cold and the fries were stale. Made for a really over priced and not enjoyable experience… not impressed in the least. Definitely not planning on coming back. It was nice that the waitress gave us a coupon for a free burger but given the experience today, I’m not banking on the coupon being worth it.

Nice staff, good selection of hamburgers to choose from. Unlimited fries with your burger. Burger was still pink inside so if you don’t like that you may want to say well done. Definitely a filling meal.

The Works is one of our favourite places to eat locally. We went for dinner last Friday (cheat meal!) and as usual it was fantastic!!! Service is always wonderful and the food too!

Ordered take-out, was told 25 minutes and they'd call. 40 minutes later, I go back to check on my order. It's delayed, ten more minutes and they'll call. 20 minutes later I go back in. My order is ready, has been for a while, no one called. Go home, found they forgot all the sauces I ordered. The food was pretty good though. Edit: the owner was happy to make up for the mistake with some good coupons.

I ordered the Ceasar Cluck'n salad yesterday for $20.00 on Uber Eats. There was no meat just Romaine lettuce ,bacon and croutons the container was barely half full. What a waste of money!!!

Nice burger joint in Orleans. Tried the Brie burger and it came with bacon. Fries were also pretty good. Like that they serve drinks in measuring cups. Patio kinda small but enough.

Ordered the Tragically Maple and Bacon You Fancy both on sesame multigrain; one with fries and the other with cucumber and celery. Delicious!! So tender and fresh. Beechhouse dip is really tasty.