Lots of different types of shoes in different sizes. I wear a size 11 and although I don't always find my size in shoe stores, I was able to get a wonderful pair of boots here. Polite staff and pretty okay prices.

Nice shoes and I've been their customer for years, but at the cash they ask a lot of your personal information which is not necessarily needed. I don't understand why they need my name, home address, phone number, email address, postal code, ... just for a simple RETURN, when they have my receipt in front of them???? It's not acceptable for me. Even if they want me to VOLUNTARILY share my personal info, they must let me know in advance, how my info will be used and who it will be shared with, and seek my consent before proceeding to collect my personal info.

Very affordable pricing for shoes and the staff were pleasant to deal with. If you are looking for affordability and comfortable shoes, this place is the place to shop.

Amazing prices, staff are really nice and super helpful. I ended up buying two pair of running shoes.

We bought a couple soccer balls and bought a stuffie for my grandson Wesley. And one for his brother Oliver. Did not take pictures.

I agree and support the reviews left by J Laframboise and Alice Channel. The management staff desperately need to have a workshop or session on how to treat customers in a professional way. The employee's at this location are very young and greatly lack basic respect. I too had a altercation earlier today where a salesgirl asked me very curtly and rudely to sanitize my hands. When I turned to go back to the station another employee popped out of nowhere and accused me of not sanitizing! I was shocked, as both girls looked no more than 20 yrs. No consideration of the tone and delivery of their message. Needless to say, I spoke my mind to her and walked right out of the store. Customer service is important. Treating people with respect is important. As a small buisness owner, I know how vital building relationships are and I will not spend my money in a store where I am not treated with basic decency. Those two girls need to be spoken to, it was embarrassing. I will definitely be contacting the district manager and filing a formal complaint.

Blown away!!Amazing customer service. SHY the sales associate was very patient and kind. She helped us a lot and kept that smile on her face. She is the reason I will go back again. Thank You!

I came into the store to pick up an online order and the process was quick and efficient. A sweet associate by the name of Akisha assisted me and also helped me with some questions about returning a previous purchase. Even though the store was very busy, she was kind enough to help me out and definitely went above and beyond.

Great customer service in-store!! A super special shoutout to Matthew, Chy, Akishia and Olivia for their assistance. Very much appreciated. 👍👍👍👍

Worst Customer Service. I have been shopping from this store for the last 10 years. I don't know what has happened but this year I have had more 5 bad customer experience. 1. Bought a shoes that I wanted very much, and cashier failed to check the box which had a pair of exact same feet. I have returned after 3 months 2. Two weeks ago I went back there to buy running shoes. The cashier forgot to remove the security tag. I went another store and asked them to remove and manager of that store implied that I might have stolen the shoes. 3. I had 33% off coupon and gave it to the cashier, she didn't give me the discount. I have failed to double check and just paid the full charge. 4. Two days ago, me and my wife went there to buy another running shoes for my wife. They couldn' t accept the credit on that day for some technical issue. I asked them to keep the shoes for until tomorrow evening. I went back there the next day and the shoes was not there...SOLD! 5. Called customer service and they have promised someone would call me back...but no call yet. May be, in their customer service guidance document, I don' t deserve a world class customer service experience.

Staff are friendly and attentive. Had difficulty finding anything in my size and the associate was patient and helpful. Ended up finding exactly what I wanted. Very satisfied with the customer service.

I ordered something in March and pick up finally in july they were nice and understandable

Great selection of winter boots. Free delivery. Decent prices.

Always find beautiful shoes. Love Globo Shoes

Good selection of shoes and boots, and staff was helpful. Easy location with free parking.

Very rude lady assistant :( looks like she is super tired …. Had very poor service April 14th 2022

Great selection of shoes. Staff Patricia was very helpful, and patient while I visited the store with my 3 year old.

I was shipped a shoe that was way too small. 1 was size 4 (correct) and 1 was size 13 (incorrect). I waited hours on hold to get a hold of no one. I emailed and never heard back. This is the companies error and I’m trying to correct it before we return to school. I shouldn’t have to pay again for shipping to get the correct shoe.

Good prices on shoes, but the selection wasn't great, and the sales staff didn't seem interested in the customers much.

Limited amount of selection.. Mostly just what's - in - during the season... Store could look way better if they had a better way to store shoes (looks messy)

I've bought some shoes for my son at your Iris location. Melissa was amazing, very kind and attentive. She helped me to find exactly what I wanted and the right size. Definitely saved me time and money.

Great store to shop very good.inventory

Globo carry some fine boots for both men and women. Online purchasing is easy but returning shoes is a problem for some of us. I find that their summer shoes varies in sizes. Some shoes are 2 sizes smaller than the regular sizes, and must be returned. Returning shoes to global stores can also be a problem. Globo has 2 store locations in Ottawa, both in the west end. Their locations are inconvenient and time consuming to get there by public transportation. Providing an online link to download a return label is not the best solution, because some of us do not have a printer at home. Apart from a printer, one would need to have ink in the printer, and paper to print their return label. Including a return slip in the shipment can help buyers return shoes that are much smaller than their actual size without the hassles of getting a printer to print the return label or to waste time and money to go to Globo's store location (taking a taxi to get there cost $26 one way). I did not give 5 stars because I found the return process a problem.