3/5 Chris M. 8 months ago on Google • 55 reviews
As
usual
food
is
amazing,
atmosphere
is
amazing.
I've
visited
hard
rock
cafes
all
over
Europe.
Usually
we
have
a
great
time.
I
visited
Hard
Rock
Mallorca
in
2018.
Amady
(big
bushy
hair
guy)
our
waiter
was
not
great
however.
In
the
20
years
I
have
visited
hard
rock
I've
never
had
such
a
bad
service.
The
simple
answer
is
he
was
rude.
There
was
a
language
barrier
however
this
hasn't
been
a
problem
anywhere
else
on
the
island.
Amady
did
not
have
the
patience
for
dealing
with
English
customers
when
the
language
barrier
was
the
problem,
he
even
complained
when
having
to
cancel
the
order
as
he
couldn't
amend
it.
This
was
not
done
in
a
jokey
manner
and
was
awkward.
By
desert
he
was
slow
to
return
to
us
(10-15
minutes
after
clearing
plates
away)
We
asked
another
waitress
(Sonata)
was
very
nice
gave
us
menus,
then
came
back
and
took
our
order
5
minutes
later.
Amadey
then
returned
asking
if
we
wanted
desert.
We
thought
we
had
swapped
waiters.
Very
strange
experience.
I
asked
for
the
bill
and
he
told
me
to
take
my
time....
For
this
type
of
service
I'm
giving
a
fair
2
stars,
with
Sonata
rescuing
it
from
a
1.
The
food
however
was
as
always
superb,
the
Messi
burger
was
great
to
try.
Milkshake
was
lovely
as
always.
5
stars
for
food.
The
Atmosphere
was
great
as
always.
3
stars
is
an
average
for
this
experience.
Sadly.