3/5 Laylà I. 4 months ago on Google
The
sushi
was
absolutely
divine,
fresh
yummy
and
so
so
good!
I’ll
definitely
be
back
for
more.
However,
apart
from
all
the
lovely
staff,
the
service
received
from
one
of
the
staff
members
really
made
me
feel
disrespected
and
quite
uncomfortable
as
she
comes
across
as
being
very
passive-aggressive,
I
had
noticed
it
on
my
first
visit
to
the
store,
but
the
second
visit,
I
found
her
entire
attitude
to
be
very
disrespectful
to
the
service
industry.
After
paying
I
was
informed
my
takeaway
order
would
take
15min
by
a
sweet
staff
member,
however,
due
it
being
a
busy
evening,
it
had
taken
30
minutes
and
at
the
20minute
mark
after
I
had
gone
inside
and
dealt
with
the
below
situation
did
the
disrespectful
staff
member
in
question
only
inform
me
that
it
will
take
a
further
10-15min.
I
did
not
mind
the
wait
as
the
food
is
delicious,
what
I
disliked
was
the
disrespect
received
from
the
particular
staff
member
informing
me
about
the
extended
waiting
time.
I
went
to
the
front
desk,
there
was
no
queue.
I
politely
asked
the
staff
member
to
kindly
confirm
the
whereabouts
of
my
order
because
it
was
taking
longer
than
the
prescribed
time.
She
looked
over
and
saw
that
a
group
of
people
at
the
table
had
gotten
up
and
began
walking
to
the
desk
in
spite
of
me
standing
there
first.
She
then
told
me
to
go
outside
because
‘she
has
customers’.
I
found
that
very
disrespectful
to
send
myself,
ALSO
a
paying
‘customer’
out
after
I
had
made
a
query
first
and
she
gave
immediate
preference
to
another
group
of
customers
that
had
come
to
the
front
desk
AFTER
me
in
spite
of
having
made
my
follow-up
request
first,
this
is
poor
customer
service
and
disrespectful.
I
have
worked
my
way
up
in
the
service
industry
for
several
years,
and
never
have
I
ever
treated
my
customers
in
such
a
manner
and
then
still
seemingly
agitated
with
the
customer.
Please,
I
understand
that
days
can
be
strenuous
in
this
industry,
but
as
frontline
workers,
it
is
important
to
maintain
professionalism,
be
fair
and
respectful
and
maintain
the
moral
and
values
of
the
company.