2/5 Johanna Zulkifli (Joanngelic T. 1 year ago on Google
I
honestly
love
the
location
and
it's
near
the
beach
and
the
night
market.
That's
the
highlight
and
win
point
to
this
hotel.
<3
However,
there
are
just
few
factors
that
made
this
not
an
exactly
easy
and
pleasant
stay.
Firstly,
they
have
issues
with
their
doors.
Was
with
my
family
and
we
kept
having
issues
trying
to
enter
each
of
our
hotel
room,
because
the
key
card
detectors
were
faulty.
Instead
of
fixing
the
issue,
we
just
kept
calling
the
front
desk
to
help
us
open
the
door
whenever
we
get
back,
since
the
keys
weren't
gonna
work,
which
makes
this
inconvenient
:(
Also
to
note,
there
was
a
person
that
kept
brushing
off
when
we
remarked
on
the
door
and
just
said
it's
fine
it's
fine.
I'm
not
sure
how
to
express
it
right
but
I
guess
a
patron's
concern
should
not
be
shrugged
off.
At
least
the
women
who
attended
to
my
concerns
try
to
assist
to
the
best
of
their
abilities.
Next,
the
room
was
not
fully
sorted,
like
ensuring
the
previous
patron's
leftover
foods
are
thrown
out
from
the
fridge.
Tissue
box
wasn't
even
provided,
including
a
hairdryer
unlike
the
rooms
that
have
such
items.
Methinks
the
hotel
management
are
probably
aware
on
these
key
concerns.
Maybe
they
are
overworked/understaffed
that's
causing
such
cases.
Someone
who
leads
in
the
management
should
ensure
that
every
room
provided
to
each
guest
must
be
sorted
at
satisfactory
level
at
least.
So
much
potential
this
place.
Just
need
some
polishing
and
upgrading,
especially
the
doors.
Hope
the
next
time
you'll
have
massive
changes.
Only
vocalising
to
ensure
awareness
of
each
patron's
quality
of
stay.