Joaillerie Zeina Paris Châtelet image

Joaillerie Zeina Paris Châtelet

Jewelry store Jeweler Jewelry designer Diamond dealer Wedding service Jewelry appraiser Bridal shop

One of the Most Reviewed Wedding services in Paris


Address

1 place des Victoires, 75001 Paris, France

Website

www.zeina-alliances.com

Contact

+33 1 42 96 72 08

Rating on Google Maps

4.70 (380 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 AM to 7 PM
  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM
  • Thursday: 10 AM to 7 PM
  • Friday: 10 AM to 7 PM
  • Saturday: 11 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: wedding (16) rings (16) store (9) experience (9) recommend (9) Jean-Victor (8) time (7) Zeina (7) advice (7) jewelry (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Marlène D. 4 months ago on Google • 60 reviews
    I went to this jewelry store as part of a private sale of jewelry that I had not planned to buy but one of my friends who is getting married soon wanted to take a look at the wedding rings and the less that All we can say is that it was a very bad experience. When it was time to have a drink at the bar, the gentleman didn't take any notice of me or my girlfriend and so we left. We sat down while waiting for places around the wedding ring window to become available, but one of the sellers literally kicked us out while other people were also seated. I clearly think that the staff are committing a racial offense and will never set foot there again.
    1 person found this review helpful 👍

  • 5/5 Kevser �. 7 months ago on Google • 31 reviews
    Following our visit and contrary to negative reviews, we were very well received by the Zeina team at Place des Victoires. The saleswoman, smiling and dynamic, was able to help us in our choices. His expertise and kindness made our purchasing experience a pleasant one. I highly recommend this store for their exceptional customer service and professional staff.
    1 person found this review helpful 👍

  • 5/5 Roberta C. 5 months ago on Google • 6 reviews
    A magical experience!!! Thanks to Jean-Victor who accompanied us and advised us as best as possible. We had a magical time in the store. He immediately understood what we wanted and gave us lots of advice, explanations on wedding rings, different metals and also gave us time to think alone, to discuss with each other without having the feeling of be abandoned (which is a real plus because in other stores the sellers stay in front of you and not a single moment of privacy to exchange with each other and confront us). He also advised us to look at ourselves in the mirror with the wedding rings, which is not easy because seeing you from afar also allows us to understand how you see yourself with them and if you are ready to wear them for life. We felt welcomed and didn't want to leave. Everything is done to make the moment of choice a magical experience!! We picked up our wedding rings yesterday and they are PERFECT. We are delighted with our choice. I highly recommend this brand, you will find a huge choice of quality wedding rings here. Thanks again to Jean-Victor for his professionalism, his courtesy, his availability, his sympathy and his experience in the profession. Simply thank you ❤️
    1 person found this review helpful 👍

  • 5/5 Maxim A. 4 months ago on Google • 5 reviews
    Top-notch jewelry, both in terms of delivery times and customer service, I was lucky enough to be accompanied by Eyette, a very qualified person in his field! Real professionals! I will order from them again and I recommend this jewelry store with my eyes closed! Thank you again for this first with you…. The better you die. The No. 1 reference for wedding rings. Max Courtine
    1 person found this review helpful 👍

  • 5/5 Kimberley 4 months ago on Google • 4 reviews
    We had an appointment today for engagement ring fittings with Eyette, an adorable and sweet advisor who found me the ring of my dreams!! I recommend the Zeina boutique for its exceptional rings, you will not be disappointed!
    1 person found this review helpful 👍

  • 5/5 L F. 5 months ago on Google • 4 reviews
    After a bad experience at the Zeina boutique in Madeleine, Jean Victor was able to offer us a welcome and expertise that we expected from a boutique like Zeina. Thanks to him for changing our minds about this house. We recommend !
    1 person found this review helpful 👍

  • 5/5 Charlie S. 8 months ago on Google • 3 reviews
    I came to try on some wedding rings to find the one that would suit me best. I was very well received by Jean-Victor, whom I thank. The store offers a very wide choice of models, each more beautiful than the next. No one rushes you during fittings. You can really take the time to try, look, and ask to see other models. The hardest part is choosing! Thanks again !
    1 person found this review helpful 👍

  • 5/5 Alexis G. 2 years ago on Google • 216 reviews
    Great experience with Zeina to buy an engagement ring. Lauriane was very attentive to my needs, patient, nice and very arranging. She gave valuable pieces of advice to help pick the right one. Customer service after purchase is as good. Will highly recommend and will personally head back for wedding bands

  • 5/5 ADRIANA A. 3 years ago on Google • 70 reviews
    Amazing service and beautiful jewellery!

  • 5/5 Ayoub El H. 4 months ago on Google • 8 reviews
    Great welcome from Jean Victor, the store manager. Valuable advice and quality support, while remaining discreet and giving customers time to appreciate the models and make a decision. My fiancée and I highly recommend the store.

  • 1/5 Rexaline D. 5 months ago on Google
    Nous avions rdv à 18h. La vendeuse nous a fait patienter 30mn. Elle nous a ensuite présenter les différents modèles et nous avons dû l’attendre 15mn voire plus, pour avoir des précisions sur les bagues. Si vous n’êtes pas en mesure d’honorer convenablement un rdv , merci de ne pas l’accepter.

  • 5/5 Onizuka r. 4 months ago on Google • 2 reviews
    Excellent customer experience. Jean-Victor was particularly welcoming and listened to us, providing his expertise in each of his advice. For those who are more undecided like us, be sure that you will be well supported.
    1 person found this review helpful 👍

  • 5/5 Max G. 1 year ago on Google • 1 review
    We had an excellent time in Zeina, with Lou, who spent a huge amount of time with us and gave us lots of advice whilst also taking into account our preferences. Strongly recommend for anyone looking for wedding rings. Thanks Lou!
    1 person found this review helpful 👍

  • 5/5 Angelo K. 5 months ago on Google • 2 reviews
    We would like to warmly thank Ibtissem for their exceptional service when choosing our wedding rings. Her patience, expertise and attention to detail went a long way in making this experience memorable and enjoyable. Thanks to his invaluable help, we found the perfect wedding rings that symbolize our love and commitment. A big thank you to Ibtissem for his contribution to this special moment in our lives.
    1 person found this review helpful 👍

  • 5/5 Marine B. 7 months ago on Google • 2 reviews
    Very pretty shop where we were warmly welcomed and accompanied by Jean-Victor in choosing our wedding rings. The models are very beautiful. Thanks to Jean-Victor for his kindness and advice. We have wonderful memories of this moment and can't wait to receive our wedding rings!
    1 person found this review helpful 👍

  • 5/5 Sophia L. 4 months ago on Google • 1 review
    Already two projects carried out with Zeina which went perfectly. The quality and professionalism are clearly there. A big thank you to Jean-Victor for his relevant advice and his sense of contact!

  • 5/5 lacagne n. 8 months ago on Google • 1 review
    I 10000% recommend this jewelry store specializing in wedding rings. Me and my fiancé came to this store, it was our first visit and we didn't look elsewhere because Jean-Victor was able to find us the models we dreamed of having. With many suggestions in compositions for engagement rings and wedding rings, we can trust him with our eyes closed. Very understanding and impeccable follow-up! They also make fabulous jewelry!


Call +33 1 42 96 72 08 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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