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Penticton Dental Centre

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😠 I've been to them a few times. The dental hygienists are great. Last time I went there however was for a free filling and it was the most horrific experience of my life. They had a trainee assisting the dentist because it was a free procedure and she had no idea what she was doing. There were moment... People often mention experience, dentist, Saina, friendly, dental, Dental, Penticton, staff,


Address

1185 Government St, Penticton, BC V2A 4V3, Canada

Website

www.pentictondental.com

Contact

+1 250-493-4155

Rating on Google Maps

4.80 (83 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 4 pm
  • Saturday: Closed
  • Sunday: (Christmas Eve), Closed, Hours might differ

Featured Reviews


Frequently mentioned in reviews: experience (10) dentist (7) Saina (7) friendly (7) dental (6) Dental (6) Penticton (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rhetana S. 2 years ago on Google
    I've been to them a few times. The dental hygienists are great. Last time I went there however was for a free filling and it was the most horrific experience of my life. They had a trainee assisting the dentist because it was a free procedure and she had no idea what she was doing. There were moments where I couldn't breathe and the tooth isn't even properly fixed after them doing a filling twice now. Today I called to book an apt for my boyfriend and I as I will have benefits again soon and was told they aren't taking new patients (as my bf hasn't been there before). They just lost themselves a patient. Dental offices should at least consider accepting a current patient's spouse. That is terrible service. I won't be back.
    2 people found this review helpful 👍

  • 5/5 Tran R. 3 years ago on Google
    I would recommend Penticton Dental Centre to anyone looking for a new dentist in the South Okanagan. I switched to Dr. Saina a few years ago after a bad experience with another dentist and have had nothing but positive experiences since. Tanya and the front office staff are friendly and helpful when booking appointments and always greet you with a smile upon entering the building. I have had Jenna as my hygienist the last few visits and her professionalism and kindness go above and beyond. I couldn't imagine going anywhere else for my family's dental care.
    2 people found this review helpful 👍

  • 5/5 Janna H. 4 years ago on Google
    I have been going to see Dr Neufeld for a year now. Her passion for her work is what keeps me calm. The staff are efficient and very friendly. The office is clean and comfortable. After one year of major work I have faced my fears and can now walk in with no anxiety and receive the best care. I recommend my dentist and her team all the time.
    1 person found this review helpful 👍

  • 5/5 Dianne O. 2 years ago on Google
    Best dentist appointment ever. After a snow shoveling incident on the weekend and losing a chunk of my front tooth (not an emergency - just not pretty) Pat was able to squeeze me into the Monday schedule. Dr Matt is amazing and I left there fully restored. Stellar care from the front desk to the chair. You guys are the best.

  • 5/5 B&D A. 2 years ago on Google
    Always an easy, positive experience at Penticton Dental. The front end staff to the hygienists and dentists are always lovely, present, kind and mindful of time. Things run smoothly and the energy is great. Highly recommended. I've been going to for years.

  • 5/5 Ashley A. 5 years ago on Google
    Fantastic place to go! I’d recomend Penticton dental to anyone! Dr Irvine is a great dentist! My husband will not go to anyone else! Recently had my braces done here and it was an exceptional experience. The reception staff is always friendly and amazing! The thing that made my experience stand out by far was my orthodontist Andrea! She’s always friendly and takes time out of her busy schedule to really get to know you. She was always very attentive in making sure that everything was comfortable! I never once felt like I was being a nuisance or felt like I was being pushed out the door. Amazing experience!

  • 5/5 Kamila 4 years ago on Google
    Front desk staff are friendly, helpful, and professional. Dr. Saina does great work, she explains things really well, and her conduct is professional and sweet. I trust her recommendations and the work she does.. and no upselling! I'm generally nervous about dental work, in part due to past negative experiences from elsewhere, and in part because I am a wimp, but I am always put at ease and no mess-ups in my 5 yrs of visits. My daughter is happy with this clinic as well. Highly recommend :)

  • 5/5 Frances M. 5 years ago on Google
    Yesterday I had a semi-annual dental hygiene (cleaning) appointment with Jenna. I was very happy with the experience and left feeling that an excellent job had been done. Not only was Jenna a very competent professional but she was a delightful personality - very friendly and positive. She answered my questions and improved my understanding of procedures as we went along. Altogether a very satisfactory service. Thank you, Jenna.

  • 5/5 Brandon L. 1 year ago on Google
    Professional, clean, and very comfortable environment! Almost fell asleep in my appointment with Dr S, very relaxed. Thanks everyone for your attention to detail!

  • 5/5 Mike T. 8 months ago on Google
    I've been going here for years. From Tanya's friendly welcome to the expert dental care by Dr. Saina and the team, my visit to Penticton Dental Center was exceptional. Modern facilities, attentive service, and a warm atmosphere made it a top-notch experience. Highly recommended!

  • 5/5 Jasmine M. 8 months ago on Google
    Penticton Dental Center has amazing hygienists and we've been happy with our dentist, Dr. Katrina Saina. We've seen many different hygienists from their office (Lauren, Lynda, Jenny Anne to name a few) and each and every single one we have seen have made us feel comfortable and relaxed (despite feeling very anxious and nervous to start with). Dr. Saina is good at explaining things to us and helping us feel comfortable. She also listens and tries to troubleshoot when something isn't feeling quite right. This office is great with our little ones too and we really appreciate that. Thanks Penticton Dental!

  • 5/5 Ryan O. 4 months ago on Google
    I had my Invisalign done here, was an awesome experience. Cathy and Dr Saina were helpful and super positive throughout my entire Invisalign journey. Took a bit longer than originally expected but they wanted my results to be as good as possible and I couldn't be happier with the results! Thanks to Cathy, Dr Saina, Tanya and all the other staff as well. Couldn't have asked for a better experience.

  • 5/5 Mikayla G. 7 months ago on Google
    My cement on my bottom retainer popped off and they were able to get me in the next day! Special thanks to Tanya for always being so kind. Can’t imagine going anywhere else


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