SmileBay Dental Surgery (Raja Uda) image

SmileBay Dental Surgery (Raja Uda)

Dentist Dental clinic Emergency dental service Dental implants provider

One of the Most Reviewed Dental clinics in Butterworth


Address

Ground Floor, No.6952, Jalan Raja Uda, 12300 Butterworth, Penang, Malaysia

Website

www.smilebaydental.com

Contact

+60 17-449 1600

Rating on Google Maps

4.90 (494 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: friendly (26) good (24) treatment (19) doctor (17) service (16) dental (14) clinic (14) experience (14) staff (13) tooth (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Gladys Q. 1 year ago on Google • 4 reviews
    I’m those who scared of dental treatment, but after experiencing of removal my wisdom tooth, filing and scaling in Smilebay Raja Uda branch, all I can say is they are very professional and patience to me. The staffs and receptionist are very helpful and the assistant and dentist calm me down during the treatment. Worth for the price guys! Highly recommended!
    4 people found this review helpful 👍

  • 5/5 Xin Y. 2 years ago on Google • 3 reviews
    Been visit to smilebay since 2015. The staff always friendly and Dr Lim Sze Ming very good. Will definitely come back for check up after year.
    4 people found this review helpful 👍

  • 5/5 Dhaarshini K. 2 years ago on Google
    This is my first time I'm visiting this clinic for dental check up. Such a pleasant environment and people with good personality. The Doctor and the staffs are so friendly, kind and humble. I am satisfied with the quick and great services. The price is very affordable. I will visit this clinic again and I'd recommend others to have a visit for a good experience.
    4 people found this review helpful 👍

  • 5/5 Amber N. 2 years ago on Google
    I had a very pleasant experience here with Dr. Lim. She is very patient friendly, gentle and rest assured no discomfort during your treatment. She took the time to explain her treatment prior the session and address your concern if there is any. During the treatment itself, she will explain what's her next step etc and that allowed me to feel assured knowing what's going on with the treatment. The best dentist I have ever had. No pain and fast! Very pleased with the service and definitely will continue my future treatment here
    4 people found this review helpful 👍

  • 5/5 Aminah J. 1 year ago on Google • 4 reviews
    I went for my wisdom tooth extraction and for my mother too for her deep root cleaning and check up. The service provided was exceptional. Dr Lim attended both session and she explained the process very clearly and briefly. I was anxious and my mother too has panicked but Dr Lim consoled us and treat us gently throughout the process. So happy and glad that we choose this clinic. I feel the price is reasonable as the service provided was exceptional and beyond satisfaction.
    3 people found this review helpful 👍

  • 5/5 LeoGirl 2 years ago on Google
    I have to tell this by my bottom of heart Doctor & her staff is soooooo welcoming! I did my tooth removal via Minor surgery & she just took 15 min to end the procedure successfully & you know what NO pain at all. Very reasonable price & very good consultation. I have never seen such politeness in any hospital or clinics. One should learn from these people I would say. If I ever wanted to have any treatment relate to my tooth I will definitely come back here! Thank you so much doctor & all. God bless!
    3 people found this review helpful 👍

  • 5/5 Yusra R. 6 months ago on Google • 22 reviews
    Did my scaling here for the 1st time. All staff and dentist are very attentive and courteous. Clinic and facilities are clean. Dentist workmanship is great, smooth and detail, I feel calm throughout the process. Always checking up on me. Price is fair and reasonable.
    1 person found this review helpful 👍

  • 5/5 Sarvesh S. 11 months ago on Google • 3 reviews
    If you’re looking for a top-notch scale and Polish experience, look no further than Smile Bay Dental Surgery (Raja Uda)! From the moment I stepped through the door, I was treated like a VIP. The reception staff (thank you) was very attentive (English speaking), the dental surgery was impeccably clean, and the services offered were second to none, on time. My dentist, [Dr Lim Sze Ming], did a phenomenal job to my teeth me. Dr Lim was excellent 👌. Comes with a free x-ray and freebies. I wish I was here a bit longer I would have got other treatments, next trip. I can’t recommend [Smile Bay] highly enough! Thank you 🙏
    2 people found this review helpful 👍

  • 5/5 Teoh Shu Q. 2 years ago on Google
    I am wearing braces here. My dentist, Dr. Chew is very friendly, professional and always talks to me about the progress of my braces when I do follow-up visits. The service here is good and although I have postponed it several times, their staff will reconfirm the new time slot with me as soon as possible. I will receive a gentle reminder from them the day before the appointment date.
    2 people found this review helpful 👍

  • 5/5 Connie G. 2 years ago on Google
    Complete my ortho treatment after 2years of braces. My dentist Dr Chew is very nice. Services provide by the team very good.
    2 people found this review helpful 👍

  • 5/5 Sing Hui N. 1 year ago on Google
    I was impressed by patience that showed by Dr Lim Sze Ming. She is a great dentist involves a patient in decision making for treatment. She will explain all the options for treatment. In sum, SmileBay has a welcoming atmosphere. Patients never feel rushed or uncomfortable. The entire staff is friendly and helpful.
    2 people found this review helpful 👍

  • 5/5 Low Mei J. 2 years ago on Google
    SmileBay is my family dental clinic 1st choice! Dr chew is very friendly and sweet. Environment very clean and neat. Front desk services very good and replied our query very fast.
    2 people found this review helpful 👍

  • 5/5 Lilyz 2. 11 months ago on Google
    Had a good experience, the doctor was kind and nice. The receptionist was sweet. Would absolutely recommend here. All the best.
    2 people found this review helpful 👍

  • 5/5 Wendy T. 2 months ago on Google • 11 reviews New
    Professional and good service, explained all the things at first, make appointment and do it on time, every time we come , don't have to wait
    1 person found this review helpful 👍

  • 5/5 Keren Selvaraj R. 1 month ago on Google • 17 reviews New
    This is second time visiting SmileBay which was recommended by my family doctor…. The service was excellent, doctor Lim Sze Ming is very good and friendly, price is reasonable and place is very clean and neat…. De receptionist Ms Lim was very helpful and friendly too… I would highly recommend SmileBay to everyone as SmileBay is de only one who managed to fixed all de issues which I was suffering for many years….

  • 5/5 Kar H. 1 month ago on Google • 5 reviews New
    Came here for the braces and the doctors and nurses are professional and friendly. The Overall services and also the environment are perfect and definitely recommend for all the treatments.
    1 person found this review helpful 👍

  • 5/5 Yf E. 8 months ago on Google • 5 reviews
    Visited for the following services: - Scaling & Polishing, - Cavity Restoration with Composite. Absolutely thankful for Dr. Lim and her skilled assistant, Chow, who paid such close attention and showed professionalism. Dr. Lim's compassionate approach touched my heart when I felt uneasy due to teeth swelling. Her quick reassurance brought comfort and trust. The procedure, though daunting at first, was flawlessly done, easing my pain. Her empathy truly makes a difference and highlights the amazing care she provides. This indeed important for a dentist. Many thanks, Dr. Lim! Dr. Lim's professionalism, expertise, and kindness have truly won me over. I wholeheartedly recommend her to anyone seeking exceptional care. :)
    1 person found this review helpful 👍

  • 5/5 Jessie H. 1 month ago on Google • 4 reviews New
    Dr Cynthia is a good dentist who provide me confidence and comfort my anxiety. Thanks for her treatments.
    1 person found this review helpful 👍

  • 5/5 Jessica Wee Theng T. 6 months ago on Google • 3 reviews
    Dr Lim is really professional and knowledgeable . She explained to details after treatment. As we are heading back to Australia else my husband would get root carnal treatment . I would recommend SmileBay dental 👍
    1 person found this review helpful 👍

  • 5/5 Ang Wat C. 5 months ago on Google • 3 reviews
    Highly recommended ! My favorite dental clinic, everything is satisfying.
    1 person found this review helpful 👍

  • 5/5 GINNIE 10 months ago on Google
    Treated by Dr chew for my braces journey. She is very friendly and experienced doctor. The front desk provide excellent services.
    1 person found this review helpful 👍

  • 5/5 shannle y. 10 months ago on Google
    Dentist are friendly 👩🏻‍⚕️ Receptionist are sweet 👩🏻 Environment comfortable ⭐️ Done removed my wisdom 🦷 Settled my gingivitis 👄 And now having my braces😬 All in 1 & Highly recommended 👍🏻🤩
    1 person found this review helpful 👍

  • 5/5 Chai L. 10 months ago on Google
    Good experience to brace at SmileBay Raja Uda. Good service for front desk and doctor. Any questions to doctor also can explain in details. Thanks a lot
    1 person found this review helpful 👍

  • 5/5 Fadhilah R. 1 year ago on Google
    Had a wonderful experience here. The doctor, nurse and receptionist are all very helpful and and friendly. 5 star treatment
    1 person found this review helpful 👍

  • 5/5 Az A. 1 year ago on Google
    setting appt is easy, you can fix via wsapp and call, the clinic ambience is relaxing, service is good, complicated molar extraction was able to be done with negligible pain, clear clarification from the doctors on your problems and proposed treatment. price is appropriate to service delivered.
    1 person found this review helpful 👍

  • 5/5 Choo Y. 1 year ago on Google
    Highly recommend here!Dr Chew is very professional,she explain to me all the detail of the progress of my braces patiently. The environment here are clean and the staff are so friendly
    1 person found this review helpful 👍

  • 5/5 CMLunfpa L. 1 year ago on Google
    Very impressed with all the team members at Raja Uda in the way they treated my elderly parent - patient, professional and respectful. Excellent service, from consultation to examination and especially in ensuring the denture is received timely!
    1 person found this review helpful 👍

  • 5/5 Jenny Y. 1 year ago on Google
    Very friendly, nice front desk, doctor, and helpers. Reasonable price and having good experiences. Recommended and will visit again for my next dental care.
    1 person found this review helpful 👍

  • 5/5 Ken K. 1 year ago on Google
    Appointment is made easily and no delay. Nice and clean environment. Dentist explains well to patient. Definitely will visit again.
    1 person found this review helpful 👍

  • 5/5 Qian Hui T. 3 years ago on Google
    The whole process of scaling and removing my wisdom tooth w/ Dr Cynthia undergone without any pain! There’s a TV on top of the ceiling where you can watch Cartoon while getting your tooth fix! The front desk receptionists are very friendly and helpful! Love the environment! Very cozy and comfortable. Highly recommend it!
    1 person found this review helpful 👍

  • 5/5 Jerry C. 2 years ago on Google
    The experience here has been really great since the very first time I visit SmilyBay Raja Uda. Did scaling, root canal therapy during the previous visit, and crown fitted for this time. I was shocked after my treatments as I actually felt almost nothing, while hearing all the very painful experience shared by the people surrounded by me. Dr Lim has always been professional, and never forget about the helpful, friendly and very responsive front desks, Ferlyn and Fiona. Appointment arranging, consulting and all the supports are really appreciated. Definitely worth if you a try if you haven’t. ✌🏻
    1 person found this review helpful 👍

  • 5/5 Alice C. 2 years ago on Google
    SmileBay Branch Jalan Raja Uda has a bright and clean environment with advanced equipment.Be grateful to Dr. Lim Sze Ming, assistant Hooi Xian, receptionist Fiona and all the staff for giving me a comfortable experience.
    1 person found this review helpful 👍

  • 5/5 Muhammad Nazmi Bin Abdul H. 2 years ago on Google
    I did my braces with this clinic. Very satisfied with my current teeth compared to before, and very reasonable price. The doctor and all staff are very friendly. Highly recommended 👍🏻
    1 person found this review helpful 👍

  • 5/5 Fizza H. 2 years ago on Google
    Second time been here. Love the enviroment. The Doctor and the staffs are good & so friendly. I am satisfied with great services. Sure will come again.
    1 person found this review helpful 👍

  • 5/5 Hon Pann T. 2 years ago on Google
    Came here for root canal treatment and also dental crown procedure. Dentist was very detailed in explaining and executing the procedures. Everything went very smoothly and painless. Thank you!
    1 person found this review helpful 👍

  • 5/5 Komalaa T. 2 years ago on Google
    Very satisfied with Dr.Cynthia's service. Thank you ☺️
    1 person found this review helpful 👍

  • 5/5 Kaliamma K. 2 years ago on Google
    The services is very good. Dentist are very friendly. The extraction are painless. Super b
    1 person found this review helpful 👍

  • 5/5 Tisya B. 2 years ago on Google
    first thing first I choose here based on the good reviews and surprisingly it turns out real . staff was so kind so welcoming . environment so good feels like home . the best part thank you to Doctor Cynthia for giving me the best treatment ever . having traumatised before makes me go with details in searching for dentist . I'm so happy with the result . thank you Smile Bay Dental giving me the Smile that I dreamed of ❤️
    1 person found this review helpful 👍

  • 5/5 Wanyi T. 2 years ago on Google
    I’ve visited this clinic several times for dental check-up and scaling. Dr Lim and the front desk staff are so friendly and welcoming as well as the cozy environment with relaxing bgm makes me feel very comfortable. Overall, I’m super satisfied with the services! Highly recommended! 👍🏻
    1 person found this review helpful 👍

  • 5/5 Izuwan M. 2 years ago on Google
    The good doctor and customer service for a patient. You just call and do appointment first before incoming and no need to queue
    1 person found this review helpful 👍

  • 5/5 Eugene Lim C. 1 year ago on Google
    Very friendly, nice front desk, doctor, and helpers. Reasonable price and having good experiance. Recommended and will visit again for my next dental care.
    1 person found this review helpful 👍

  • 5/5 Jackie C. 1 year ago on Google
    friendly staffs, clean and comfortable environment. Done my scaling by Dr Cynthia, she is kind and meticulous. Thumbs up 👍
    1 person found this review helpful 👍

  • 5/5 betty b. 1 year ago on Google
    One of the Best clinic that i had ever visit.. All staff and doctors are very friendly and my wisdom tooth surgery went well without any pain at all.. I recommend this clinic for others.. I will re-visit again to do my scaling teeth in future!
    1 person found this review helpful 👍

  • 5/5 Terrance D. 1 year ago on Google
    Did my 2nd round root canal today. I have to say feel at ease and confident getting my tooth looked after by Dr. Cynthia. Not easy to get my confidence.
    1 person found this review helpful 👍

  • 5/5 Eryna A. 1 year ago on Google
    Very friendly, nice front desk, doctor, and helpers. I really love the service are given. I really recommend to everyone.
    1 person found this review helpful 👍

  • 5/5 Fow C. 1 month ago on Google • 3 reviews New
    Nice service. Professional doctor

  • 5/5 Benedict 2 years ago on Google
    The dentists and staffs here are quiet efficient and professional in their job. Much recommended.

  • 5/5 Yi Q. 2 years ago on Google
    Good experience with this clinic. Dr lim very friendly. Staff was helpful.

  • 5/5 Swee L. 1 year ago on Google
    Having my tooth scaling, tooth removal, root canal and crowning here. All the Dentist's and front desk personnel very helpful and polite. Competitive pricing but most of all their "services" is a win. Thank you.

  • 5/5 L B. 1 year ago on Google • 1 review
    SmileBay dental offered me excellent and professional dental care. I started my braces journey 7 years ago with Dr Chew, from a person who dare not smile and hide away from camera, to a person who loves to smile, a nice straight teeth really give me lots of confidence. In between the braces journey, i had both lower wisdom teeth removed surgically by Dr Lim. Dr Lim was able to calm me down and put me at ease, the whole process is painless and quick. Recently i had toothache on one of my back tooth, since my appointment was an emergency visit, I appreciate the front desk Ms Lim working with me to schedule an appointment as quickly as possible. Dr Cynthia is the one attended to me, root canal treatment was done and my pain relieved immediately. Very professional in overall. I couldn’t recommend them more !
    2 people found this review helpful 👍

  • 5/5 Ar m. 1 month ago on Google • 1 review New
    Hi. This morning I went to the dental clinic for teeth restoration and bonding. I was greeted and acknowledged by Miss Lim whom I later lauded as an extraordinary front desk person. I was treated by an excellent doctor, Dr. Ghan Jia Jia and her trusted assistant. The one-hour treatment went smoothly and the final outcome was visibly outstanding. Many thanks to the staff of Smilebay Dental for making it a pleasant experience to be remembered.
    2 people found this review helpful 👍

  • 5/5 Purshetheni S. 2 months ago on Google • 1 review New
    Smile Bay RU , my saviour for my smile . I came here 3.5 years back to randomly check on my teeth and Dr Chew advised me on fixing braces. From then , I had a very good experience with the entire clinic service , appointment scheduling , the staffs here . Thank you so much for giving a great experience and fixing my smile . Much appreciated 🫶
    1 person found this review helpful 👍

  • 5/5 Jonathan P. 1 month ago on Google • 2 reviews New
    Doctor Chew are very professional and receptionist and assistants are all very polite and patience.
    1 person found this review helpful 👍

  • 5/5 TAN GEE J. 1 month ago on Google • 1 review New
    The environment is very good, the dentists are very attentive, gentle and very nice!
    1 person found this review helpful 👍

  • 5/5 Farisha S. 7 months ago on Google • 2 reviews
    Excellent service, from my experience I have done my wisdom tooth surgery and any update or enquiry about the wound condition will be entertain asap. Very fast response & customer friendly. Highly recommended👍🏻👍🏻👍🏻👍🏻👍🏻
    1 person found this review helpful 👍

  • 5/5 Ng Bee L. 1 month ago on Google • 1 review New
    All services are very good
    1 person found this review helpful 👍

  • 5/5 Kokwei C. 1 month ago on Google • 1 review New
    SmileBay Dental is the best dental clinic I ever been. Service are very good.

  • 5/5 careen c. 1 month ago on Google • 1 review New
    Very good doctor and nice place .

  • 5/5 LAI HONG W. 1 month ago on Google • 1 review New
    Clean and comfortable environment The doctor is professional and patient


Call +60 17-449 1600 Open on Google Maps

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