2/5 J S. 10 months ago on Google
Those
are
roaches
under
those
cups
in
the
photos.
Not
doing
catch
and
releases!
Wanted
to
make
sure
we
knew
where
they
were
at.
I
give
a
0
for
pest
control.
Roaches,
roaches
and
more
roaches
in
the
room.
Dropping
from
ceiling
when
dusk
comes.
Found
a
bug
on
the
bed.
Cannot
confirm
or
deny
it
was
a
bed
bug.
I
did
search
the
beds
and
see
they
have
bed
bug
covers
on
the
mattresses
so
that
is
a
plus.
Had
to
leave
at
9
pm.
No
other
rooms
available,
but
told
the
front
desk
I
didn’t
want
another
room
because
where
there
are
roaches
in
one
area,
then
there
is
a
roach
infestation
everywhere.
And
folks
these
weren’t
water
bugs
either.
They
were
coming
out
from
behind
the
paneling
where
the
head
boards
are
(running
up
the
walls
and
to
the
ceiling),
and
under
the
beds
and
crawling
on
the
floor.
Front
desk
folks
were
pretty
good.
Tina
(day
shift)
was
accommodating
to
us
to
get
us
a
room
since
ours
wasn’t
ready
yet.
Jasmine
(night
shift)
held
her
composure
and
professionalism
while
I
was
doing
the
best
I
could
to
remain
calm
about
the
roaches
in
our
room.
She
offered
to
come
and
spray
and
clean
the
room,
but
then
it
would
be
hard
to
breathe
in
there
from
roach
spray
and
that
wouldn’t
help
anyways
since
more
would
probably
be
on
there
way
out.
I
was
also
offered
a
cancellation
and
to
leave,
but
I
told
her
I
had
nowhere
to
go.
She
did
try
to
call
another
place
for
us.
I
refused
it
as
it
was
a
downgrade
from
what
I
paid
at
this
hotel.
These
hotels
are
Way
over
priced.
Jasmine
tried
to
satisfy
my
needs,
but
I
was
able
to
take
care
of
things
and
get
out
of
there
and
go
elsewhere.
She
did
give
me
a
credit
on
top
of
the
cancellation
and
an
apology.
I
appreciate
that.
Floors
and
carpets
are
not
cleaned
properly.
Pool
area
is
dark
and
not
well
lit.
Fire
pit
out
of
order.
Rooms
smell
musty
(like
the
smell
of
the
inside
of
a
camper/tent/trailer).
The
drop
ceiling
in
the
lobby
area
broke
due
to
a
water
leak
and
there
was
water
all
over
in
one
area.
They
had
a
trash
can
there
for
the
water
to
go
into.
Positives:
staff,
coffee
available
24
hours,
late
check
out,
breakfast
served
until
10:30,
pool
open
late,
clean
bathroom,
clean
and
bright
linens
and
blankets,
some
modern
decor.
But
if
you
don’t
mind
taking
a
roach
or
other
kind
of
bug
(got
one
off
the
bed)
home
with
you,
then
have
at
it
folks,
but
we
had
to
check
all
of
our
belongings
before
we
left
to
see
if
any
bugs
crawled
up
in
anything;
some
modern
updates
(furniture
and
decor)
and
color
schemes,
clean
linens,
blankets
and
towels,
beds
seem
comfortable,
but
we
didn’t
sleep
in
them.
The
updates
for
tiling,
flooring
and
painting
have
definite
short
cuts
in
them.
Not
quality
work
done.