Featured Reviews


Frequently mentioned in reviews: knowledgeable (8) helped (7) great (6) teas (6) experience (6) Jess (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 zak s. 2 years ago on Google • 279 reviews
    The same location of David's Tea which is now the T-Kettle. A great collection of teas and matcha and kettles and many things tea related. the staff are knowledgeable and interested in helping shoppers. The location is great to start with and is close to the mall entrance and the parking lot. Giving 5 stars because the staff are great and the range of the tea collection is fantastic.
    1 person found this review helpful 👍

  • 5/5 Genie E. 10 months ago on Google • 92 reviews
    Excellent experience with the super friendly & very knowledgeable Jess. She made picking out new teas so much fun & absolutely guarantees my return for more! Thank you for such great customer service Jess!
    1 person found this review helpful 👍

  • 5/5 Csaba S. 3 months ago on Google • 12 reviews New
    Great place to buy teas, have a nice variety. Great service.

  • 5/5 jenn b. 5 months ago on Google • 12 reviews
    Oliver helped me so much! Made my tea perfectly and answered all my many questions, thank you so much you're a gem!

  • 5/5 jai r. 6 months ago on Google • 12 reviews
    Jess was very helpful in finding me what i liked! she was very kind and i appreciate her!!

  • 5/5 Laura M. 1 year ago on Google • 8 reviews
    Very good first time experience at the store. There were a large variety of loose leaf teas to choose from, and they were organized in a very easy way to choose from (large colourful jars on shelves behind the counter) with bold writing. The store associate named Monique was very pleasant. She greeted me right away and offered me help. She knew the pricing very well and helped me to get the most tea for the best price. I was pleasantly surprised by the reasonable pricing as I thought it would be too expensive for my taste.

  • 5/5 Trisha M. 10 months ago on Google • 6 reviews
    Hannah (at the Pickering location) was AMAZING! She helped me in deciding what matcha to get. She is very knowledgeable and amazing customer service. Highly recommended and will come back!!

  • 5/5 Viacheslav T. 3 months ago on Google • 4 reviews New
    I am a big tea lover and am new to Canada. Since my arrival I didn't have an opportunity to find good tea. Finally this happened! The guy in the shop was a real expert. This shop is definitely "My Cup Of Tea"

  • 5/5 Tamara H. 2 years ago on Google
    The ultimate one stop shop for tea! T-Kettle offers an impressive selection of premium tea blends. The staff, especially Crystal is extremely welcoming and insightful. The store itself is bright and pleasant. Highly recommend.!!!

  • 5/5 Vijay M. 2 years ago on Google
    Visited the store looking for a tea to help me with a specific issue. The Manager (Crystal) was very knowledgeable and helped me choose a tea called Mellow Out. The tea REALLY works and I’ll definitely be purchasing more. Highly recommend buying one of the tea cups/steeping cups sold in store, makes it much easier to steep your own tea at home.

  • 5/5 rieko a. 1 year ago on Google
    Lucas at Pickering town centre was so knowledgeable and helpful! We are looking forward to trying out all the tea we got today :)

  • 5/5 Kayla G. 1 year ago on Google
    Crystal was such an amazing help and I loved her recommendations! Will definitely be returning :)

  • 5/5 Kishani P. 11 months ago on Google
    Kemma was so kind and friendly! She helped me pick out two teas for a birthday gift. Her care was great and the selection was wonderful!

  • 5/5 Cameron T. 10 months ago on Google
    Had an amazing experience with Jess, extremely knowledgeable and friendly. Will be back to stock up on more tea !

  • 5/5 Abeeha J. 10 months ago on Google
    Jess was such a pleasure to speak to! She was very knowledgeable about all of the products and was always willing to go the extra mile to help out!

  • 5/5 Candace A. 11 months ago on Google
    Kemma made our tea experience wonderful. Very bright and warm. Both myself and mu daughter are happy with our purchase and will be back. Thanks Kemma!

  • 5/5 Aaliyah Faith Beckles S. 8 months ago on Google • 3 reviews
    Very polite and friendly staff. They also have great pointers on different teas and how they can be made. A special thank you to Lucas. He was such a sweetheart and very kind. You are lucky to have such a pleasant soul working for your company. I will definitely be back again! ☺️

  • 5/5 Dallas E. 6 months ago on Google • 3 reviews
    The service is awesome so helpful and greeting they really know their stuff. Jess was awesome

  • 5/5 Googlor S. 1 year ago on Google
    Kemma helped me out today and I’m so grateful! Absolutely lovely experience, professional, friendly, helpful and went above and beyond! I appreciate you! 🤩

  • 5/5 Jessica L. 1 year ago on Google
    Today I went to t.kettle looking for a tea I really liked, they didint have the exact one I was looking for but Raeann helped me find one that was just like it. Raeann was so kind and so sweet and I ended up leaving with tea and a little tea pot. It was a wonderful experience

  • 5/5 Courtney Jasmine Johnston (Just Jasmine M. 1 year ago on Google
    Raeann was so amazing at the pickering town centre!! She is so personable and knowledgeable. I would 1000% recommend this location and Raeann specifically for all your tea needs 😁 for sure coming back!!


Call +1 905-492-0266 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ In-store shopping

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