3/5 S J. 10 months ago on Google
This
place
came
recommended
by
a
close
friend,
so
we
ordered
some
food
to
try
and
the
order
was
not
ready
for
pickup
even
though
we
were
half
hour
late
but
we
called
to
reassure
them
we
were
coming.
Had
to
wait
another
half
hour.
Because
the
food
was
good
and
trusting
my
friend's
recommendation
we
ordered
$200
worth
of
food
for
a
party
at
home.
I
called
one
day
before
-
they
wrote
my
name
and
phone
number
and
assured
me
it
would
be
ready
on
time.
Called
on
day
of
pickup
and
again
they
said
it
would
be
ready.
Arrived
on
time
for
pickup
and
no
one
had
a
clue
of
my
name
or
my
order!!!
UNACCEPTABLE.
After
calling
twice??
And
then
we
were
overcharged!!
There
is
no
way
this
mistake
could
have
occurred
given
our
order.
Either
staff
are
incompetent
or
they
are
stealing
by
overcharging.
Because
I
had
done
the
calculation
in
my
head,
I
knew
the
total
did
not
make
sense.
Then
the
salesperson
returned
the
money,
although
at
first
she
argued
that
it
was
correct.
(Always
ask
for
receipts!)
If
anything,
we
should
have
received
a
discount
for
the
stress
and
anxiety.
REALLY
really
disappointed
with
the
lack
of
organization
and
care.
I
was
trying
them
out
for
an
even
bigger
catering
order
but
with
the
unreliability
I
will
not
go
back
to
them.
It
is
real
shame
because
food
is
actually
pretty
good.
But
reliability
and
trust
are
more
important.
Last
minute
panic
does
not
speak
to
either.
Disappointed.