Great food, great service, but the staff is clearly overworked and overwhelmed. It absolutely broke my heart watching the only employee there trying to deal with the 8+ customers in line while also taking orders off of multiple tablets. Take care of your people, Pita Pit.

Ordered Chicken got mystery meat. Salad not fresh. Asked no tomatoes got lots of mushy one. Will never go back.

I was in store waiting for my order but 4 online orders were filled before mine was even started with 2 people working. People came in after me and were also left waiting 3/4 mins before their order was even taken. I get online food service but that shouldn’t mean that in store people are waiting just as long as if it was ordered from home. Maybe this location needs to hire another set of hands.

My wife and I really love Pita Pit for the food they provide. We've been to the location on Kennedy Rd, and it was great, even when they were busy. For this locations review, I've been really disappointed. This was the 2nd time we've ordered from UberEats and it was both disappointing. 1st time we ordered 2 of the same pitas and only received 1. When I called the location they said no one came to pick up as yet. When I told them I already half my order they said that the other pita was still there. Anyway I couldn't drive over to get it so I requested a refund for that 1 pita. We figured we'll try them again last night. What a mistake. 2 pitas arrived this time, with a note saying that the pitas were too full to put the sauces we wanted. So the put the sauces on the side. I thought that was strange and didn't understand how I was going to eat the pita as it was toasted and wrapped up. Anyways I tried only to find out that the actual pita bread was falling apart as if someone punched it. Now I understand why they didn't put the sauce as it would have all leaked out. Anyways I hade to put everything in a plate. Chop up whatever that wasn't already falling to pieces and poured the sauce. I made my own bowl. Was very disappointed as this is the only pita pit I can order from UberEats. Maybe the staff is overworked and the location is very busy, but Customer service is failing here.

Try something out of the blue the spicy Buffalo chk wrap and the beef brisket wrap from the uber bogo special. Overall was ok .. spicy Buffalo was taste of Tabasco and beef was not bad .. sweet and spicy. Place was run by two staff.  But seem pretty smooth

So we had an all day group test at site and I called this place . They were wiper responsive, prepared everything as I asked them and their wraps were fresh with great selection of toppings. Everyone enjoyed their lunch. I wish I had the pictures of the packaging when arrived, very well prepared!

I used to work in pitapit so i know the standards. There was only one spatula used for veg and non veg. There was no divider kept for veg and non veg meats. I am a pure vegetarian so won’t recommend to go here. The girl who was working was pretty new so she can’t even wrap the pita so the other girl should have take the charge and had to do it. Wrap was so loose.

Amazing service and amazing food! My first time here and definitely won’t be my last especially with Cayla 10/10 service she was so helpful and very good at explaining different things on the menu no matter what question I flew at her she knew right off the bat what was going on.

My lunch time Pita was very good and fresh , The ingredients were sufficient, Service was good and fast, It was enjoyable. All of our local restaurants have been hit hard during Co-Vid 19, Please get out and support our local restaurants.

My shawarma was cold and 90% lettuce. I asked for shawarma not a salad. Worst food in town

Customer service is amazing. Always had a great exeperience with every worker!! Super cautious towards those with a gluten allergy.

I always ask the staff what they would recommend and they always help me make my pita taste amazing!! Clean and very welcoming place. Food tastes amazing I love the southwest steak and buffalo chicken!

Great clean location. Fast service and great made pitas.

This location is fantastic. It was our first visit and our server Paige created one of the best Pita sandwiches that we've ever had. She went beyond our expectations with great customer service. See you again. Thank you.

Really like this location but the new staff working Friday evenings need some serious training. Edit to add: after explaining my order 10 times to the girl working the till she still got it wrong. The guy forgot my pita in the toaster making it completely burnt. All while not toasting my other one. The customer beside me also got their order completely wrong.

I took my daughters and nieces for lunch today and our whole experience was awesome 👌

Incompetent staff completely unable to prepare a mobile order made through the pita pit website. I had to wait for more than 30 minutes after the time given for pick up because the staff did not even know how to check the order. I had to explain and walk them through the order I had paid for almost an hour ago and wait for them to make it.

Their falafel wrap was appallingly bad. A few skimpy falafel balls, pre-made and nuked. Cold overall and no flavour. Yet the Ajax location on Harwood serves up the best ever, go figger

Very friendly and amazing service! Great vegetarian and vegan options available as well.

Amazing food in the town. Tried all the veggie stuff, all fresh and tasted just perfect. Thanks for your service.

Wonderful service. Just got to know that this is under new management since Feb 2022. Very well maintained and serving fresh food.

I asked a confused red haired employee this exact question: "I've never ordered here how do I order here?" And they replied sarcastically "uh you tell me what you want." Possibly the worst customer service I've ever received, I got a pita but at the cost of my sanity.

Pita Pit is my one of my favourite places to go. THIS LOCATION IS ESPECIALLY AMAZING. THE STAFF MAKE MY HEART WANT TO SCREAM AS THEY ARE SO KIND AND FUN TO TALK TO. I no longer live in Pickering but I make a point to stop at this location as it is THE BEST. KEEP CRUSHING IT, LOVE YOU ALL XOXO YOU ARE ALL 10 STARS IN MY HEART. ALSO y'all make a great pita.

Ordered 3 veg pitas, my brother picked it up and when I saw them I was very disappointed. I understand things have gone up and produce is more expensive but for $10 this is embarrassing. Charge more but offer a good meal. I'm really disgusted... this barely fed half a person. Very disappointed.... there is a limit to being frugal.

Staff was very good. They were busy but well organized.

I was in to get a Pita for my son and myself yesterday and I have to say, they were amazing!!!! The service was great, Kara and Damaris were working and they make sure you are getting a great pita in the end as well as their attitudes are awesome!!! Very happy and friendly people and they want you to be happy as well. I will go back, for sure!!!!

Food is cold and the portions are very small. Service is terrible and really slow. I saw the manager an old man raise his voice rudely at one worker. I do not recommend going to this place.

Looks like my husband and I found our new favourite take-out food at Pita Pit, Pickering. I had the beef brisket and my hubby had a gyro both grilled and delicious! The girls are wonderful, friendly and helpful. They really know their product and suggest the best blendings for great sandwiches. Going back soon.

Poorba served me with such delight, made my night!