1/5 Monica D. 4 years ago on Google • 3 reviews
So
this
morning
I
decided
to
go
to
the
Tim
Horton
at
the
gas
station
across
the
street
from
my
work
which
I
do
almost
everyday.
Usually
they
are
pretty
quick
and
the
employees
that
Were
there
were
great.
Unfortunately
I
went
there
today
standing
in
line
had
to
wait
at
least
15
minutes
to
get
to
the
front
of
the
line
when
there
were
only
2
people
in
front
of
me..
when
I
finally
got
to
the
front
of
the
line
the
employee
apologized
and
said
thank
you
for
being
patient.
I
said
no
problem.
I
told
her
my
order
which
was
2
coffee’s
and
one
tea.
Then
I
paid
and
stepped
aside
waiting
for
my
order.
Waited
another
15
minutes
then
the
lady
asked
me
what
was
in
one
of
the
coffees
and
what
was
in
the
tea.
At
this
point
I
was
already
annoyed
and
late
for
work
as
I
only
had
a
15
minute
break.
I
finally
got
my
coffee
and
the
tea.
The
lady
once
again
said
thank
you
for
your
patient.
I
took
my
drinks
and
walk
away
annoyed
but
didn’t
say
a
thing.
As
I
was
walking
away
the
hot
tea
was
not
covered
properly
and
spilled
all
over
my
arm
.
Ended
up
burning
my
arm.
Once
again
the
lady
that
served
me
apologized
and
made
another
tea.
I
asked
to
speak
to
the
manager..
as
I
told
the
manager
she
just
smiled
at
me
and
said
it’s
the
new
lids.
What
do
you
want
me
to
do
and
told
me
to
wait
and
walked
away.
At
this
point
I
was
so
annoyed
I
went
back
to
work.
Once
I
got
to
work
one
of
my
co
workers
got
me
some
burn
cream
and
I
applied
it
to
my
arm.
Once
the
burn
cooled
down
a
little
I
called
Tim
Horton
head
office
where
they
asked
what
happen
gave
me
a
reference
number
and
said
some
one
will
be
in
contact
with
you.
How
ridiculous
is
this.
I
have
never
seen
such
poor
service
in
my
life.
Just
wanted
to
let
people
know.
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