I had a terrible experience here. I came for a brake job and a safety. Over two weeks later my rear brakes had been done with a bill of $3500. No parts were replaced other than drive wheel spacers and service parts. The guys said at bill time, the rear brakes were ok and didn’t need work. So I’m like, couldn’t you have figured that out before spending 20 hours taking it all apart? I expect some intelligence in this regard. My front brakes which actually need work didn’t even get looked at. Further, this shop outright refused to give a safety no matter what I was willing to purchase. Their reasoning was that my turn signal switch had been custom moved to the dashboard which they didn’t like. Even though my entire lighting system works excellent. So, I spent 2 weeks, $3500, and got nothing more out of it than new drive wheel spacers. An absolute waste, I can’t believe it really. These people are hard to work with, and did nothing to help me or my business. The workmanship was good but served little purpose. The job planning was extremely poor and resulted in me wasting money and time. Not recommended.

Awesome people and parts/service department is great! Overall a pleasant experience! Spoke to Chan and he was a great help!

I have been a logistics manager for five years. I have trucks in and out of the shop daily. I was using these guys here and there. They did a few ok things, and a few bad things, but nothing to severe. No shop is perfect and I understand things don't always go how they are supposed to. I manage trucks for a living, I get it. Then I had the worst experience I've had with any shop. They did a brake job, but they didn't do it correctly and oil leaked all over the new brakes. Next time into a different shop (less than a month later for yearly safety) they needed to rework the whole thing costing $4200. Jemm wouldn't do anything for me. They replied to my email but just kept kicking the can down the road hoping I would forget. I haven't forgotten. They lost a potential customer with a fleet of 15 trucks. I guess they don't need the business. Many other options in Pickering.

I gotta say, the people at Jemm have went above and beyond every for me. Very reasonable rates and negotiations. Especially my most recent service. They had me fixed and rolling within a day, upon my request. Couldn't ask for better anywhere A+

Was told it's an inconvienince for a tire retorque, well I understand it is but so is me having to pull off to get it done. Qouldnt even bother showing up there... would take 5 mins tops for him and 25 min for me to even get there but it's a waste of time for him. Nope

Awesome people! Called in night before and got me in first thing in the morning! Very professional and very accommodating for me, my wife and our little dog. Would recommend this shop anytime! Thank you again!

Best in business Very reliable and Quick Keep doing the good job

Dropped truck off Monday afternoon, had a call Tuesday morning saying it was fixed. Picked truck up more then happy with repair quality.

Had a blown hydraulic line stopped by to see if they could repair in and out in less than 2hrs reasonable price can't complain excellent work and very nice people 👍👍

Pure service.not professional.i stop by get get repaire done. They charge me for diagnostic but not found problems 😔.

Friendly people good service they do sandblasting

Made sure the job was done right! Pleased with the extra care. Just takes a bit longer. Busy I guess.

Great service friendly staff easy to find and close to the highway.

Most minor issues fixed on the spot while you wait.

Wonderful repair service.