2/5 Birendra K. 2 years ago on Google
Low
rating
because
of
the
initial
bad
experience
on
our
13/09
visit
for
a
quick
snacking
.
One
of
the
crew,
Sharmila
was
not
able
to
handle
our
order
politely
and
was
getting
angry
on
her
colleagues
unnecessarily
.
Clearly,
it
was
her
fault
as
she
was
misleading
us
with
the
combos
.
She
lied
that
the
cool
drink
machine
is
not
working
and
was
charging
us
extra
for
the
other
available
drinks
...
Daya
pitched
in
when
I
stopped
her
loosing
her
temper
before
the
customers
.
Daya
managed
it
well
.
He
was
sober
and
Got
our
orders
delivered
quickly
.
Sharmila
probably
realised
it
later
and
apologized
.
Burger
was
okay
and
this
time
with
good
portion
of
lettuces
(
my
kids
favourite)
along
with
the
main
toppings.
Additionally
,
now
a
days
you
may
find
an
self
order
tool
near
the
entrance
itself
,
which
helps
many
educated
folks
to
place
their
order
themselves.
Good
measure
during
COVID
pandemic.
We
ordered
a
special
paneer
veg
burger
and
happy
meal
and
must
say
,
though
the
price
has
increased
marginally
well
over
years
,
the
portion
has
decreased
.
The
toys
comes
with
happy
meals
are
not
so
good
/
exciting
these
days
.
Go
with
the
current
market
trend
and
bring
your
toys
accordingly.
Olden
days
were
having
cool
toys
.
So
being
an
FDI
franchise,
you
make
good
money
here
,
but
forget
to
satisfy
your
customers.
Better
to
review
your
meal
portion
,
ambience
etc
Again
from
scratch.
I
urge
the
management
,
crew
like
sharmila
may
make
a
big
dent
on
the
hard
earned
goodwill
and
ratings
,
hence
she
needs
to
rectify
her
behaviour
for
one
and
all
.
Will
upgrade
my
ratings
further
based
on
my
experiences
during
future
visits.