4/5 Janine B. 11 months ago on Google
Great
hotel,
located
a
bit
away
from
the
craziness
of
downtown
Prague.
It
is
part
of
an
old
monastery,
which
makes
it
a
really
nice
and
quiet
location
to
relax
after
a
long
day
in
town.
If
you
don’t
mind
walking
a
bit,
the
city
Centre
is
in
walking
distance
downhill
(just
keep
in
mind
-
you
have
to
walk
this
hill
back
up
;-))
The
positive
points:
The
reception
team
has
been
very
friendly
and
helpful
every
time
we
contacted
them,
and
we
were
very
lucky
to
have
our
rooms
ready
before
the
official
check-in
time.
All
of
our
3
rooms
were
located
next
to
each
other,
which
we
really
appreciated.
The
cleanliness
of
the
rooms
and
public
areas
has
been
impeccable.
The
rooms
interior
might
be
a
bit
outdated,
but
the
condition
of
the
furniture
and
the
quality
of
the
bed,
pillows
etc.
was
really
good.
Another
great
point
-
this
hotel
is
really
dog
friendly
and
the
extra
charge
for
the
dog
is
fair.
Parking
is
available
directly
at
the
hotel
but
I
would
recommend
making
a
reservation,
if
you
travel
by
car,
to
ensure
that
a
space
is
reserved
for
you.
Unfortunately,
there
have
been
a
few
downsides
though:
The
fitness
center
and
sauna
area
are
relatively
small,
nothing
special.
The
F&B
service
was
terrible.
We
dined
in
the
hotel
on
our
first
night,
and
the
staff
was
more
busy
joking
with
(or
about)
the
guests,
than
actually
serving
drinks
or
food.
My
mum’s
order
has
been
forgotten
in
first
place
and
then
was
served
COLD
(!!)
about
25
minutes
after
everybody
else’s
food.
This
is
unacceptable
for
a
four
star
hotel.
We’ve
been
served
a
bottle
of
wine
as
apology
(after
we
heavily
complained
that
the
food
wasn’t
served
yet),
which
we
appreciated,
but
it
didn’t
really
made
up
for
the
ruined
dinner
experience.
Also,
we’ve
been
very
happy
that
we
didn’t
book
breakfast,
as
every
morning
on
our
way
out
we
saw
how
the
staff
was
overwhelmed
by
the
amount
of
guests.
So,
if
you
are
looking
for
some
good
food
and
beer
around
the
hotel,
I
can
recommend
the
monastery
brewery
close
by,
and
for
breakfast,
there
are
also
some
cafes
around
(we
tried
Café
Melvin,
they
were
really
good
and
also
much
cheaper
than
the
hotel
breakfast).
All
in
all,
we
were
very
happy
with
our
stay
though,
and
would
definitely
choose
the
hotel
again
for
a
Prague
city
trip.