1. On the VFN/VFN-ORL website, which they regularly update, they have waiting times for examinations of up to three weeks, but after the first visit, after waiting for a CT scan, I got an appointment after 6 months. The second contact with the doctor who explained the CT was after 9 months. 2. I lost the point a long time ago why I was in the ambulance 9 months ago. They refused to give me a CT scan, they filled the waiting period until the last day, and after half a year of waiting for their consulting room, where the visit lasts 5-10 minutes, as a working father, I have long forgotten what happened six months ago. 3. M.Sc. After 6 months (September 11), Kaňa could not read from the first and last report what it was about, he did not know why I was irradiated for CT, nor could he interpret the current state of health. Only during the second contact with him (November 21) did he write and explain the CT result, but the reason why I was there on March 3, 2017 was no longer there. He even admitted that he doesn't know what their wait times are for xy and has never seen their own website. :))) moron But it very quickly updates councils, seminars, internships, international meetings of doctors and them, etc. on the web. That suits him, not the clients (non-doctors) 4. MD Ráthová at ENT - March 2017: She forced me to go for a CT scan. I argued that I have many x-rays. For a CT examination (a house 20m from the ORL), they cannot do it without a paper request form in 2017. The competition, where is it closer to me, yes. - When the CT imaging is done, I have been waiting since June 2017 (it is November 2017) for what to do with the image. She rejected me twice on the agreed date. - She doesn't remember the waiting times at her job. She promised that the appointment to their next xyz consultation is within a month (it should be on the website within 3 weeks), a lie. I waited a total of 9 months for a 5-minute visit, when everyone involved did not know what it was about after waiting so long. - she said she had never seen the VFN ORL and VFN (waiting times) websites - she didn't tell me until today why I had to go for a CT scan. In Radio VFN. - during the next three random visits to the ENT VFN with bleeding, when she was one of the two doctors on duty, she refused to treat me with the ignore system. I waited (24/10/2017) from 11:40 to 14:10 and nothing happened, the bleeding on the floor stopped. - if someone with a limiting hearing problem, swollen palate and breathing is kept waiting for months or years without warning, then he is a really bad doctor. 5. ENT Emergency They refused to treat me 7/7/2017 14:10-16:20, that I bleed little, and because I'm 194cm and 125kg, I'm a priori suspicious for them, and they called the PCR, so she said that by sitting in the waiting room, I'm looking at my mobile phone I'm not doing anything criminal and they left. 16/11/2017, MUDrc. Irena Jílková, after the RSZ brought me and practically brought me to the doctor's office with multiple ENT coughs, a fever like a rocket, the staff refused to treat me. The staff communicated with me at a distance of 4-5 meters and gave me stupid commands like: - cough up blood so we can see that something is wrong with you (it hurt terribly) - take a thermometer to the table and measure your temperature (there were 7 strangers around and it was cold!) - you disobeyed our orders = you are not cooperating and we cannot see at 4-5m, no urgent problem. - I asked 20 times with excruciating pain in my swollen neck to give me confirmation that they would treat me. They answered 20 times that they will treat me when I press all the buttons on the phone in front of them and they will see that it is turned off and I will put it in my pocket (where it won't fit in my seat). Voe, this is cell phone service, not an emergency room. At such a distance (half of the doctor's office to the wall of the waiting room through two doors) they could only see that his head was on his neck. At the FNKV, where I went by taxi, I waited 5 minutes in 15-20 minutes, they did tests to see if I had a bacterial or viral infection, they stopped the bleeding from the nose with an electroprobe, they wiped my neck with iodine, and by the next day there was great relief. 6. MD Irena Jílková read my medical history to someone on the phone, that everyone in the corridor heard it, they read it to the people who were in the corridor (RSZ, PČR) and then she gave the people who were waiting for someone at the door (RSZ, PČR, MP??) several sheets from my health cards 7. In addition, they cannot turn down the heating there, and the staff lowers the temperature in the waiting room by opening the windows. Idiots. A season killed by waiting needlessly, go to a private one, if you include waiting, dirt, falling VFN ORL plaster and so on, it will be cheaper there.

(Translated by Google) Tragedy, appalling, terrible, disastrous ... When Filip Renc made two Requiem for a doll, they could clean up here for a week and then it would create the most horrific backdrop for the movie. Common health and ill patients (children and adults also together), no privacy at the reception, nor by nurses or physicians in the corridors, completely unsuitable for hygienic use, let alone medical, toilets in unusable condition, public areas battered, dirty, stinking ... it's not just about the legacy of the past, the traces of exact lajdactvi are probably also on the crooked hanged walls, the smoked walls around the lights (broken), the repulsive spins everywhere in the edges of the floor, ... The worst experience of the latest toilets of the most saddened camp in the most remote part of the country was just surpassed - not by another toilet, but by the 'common' spaces of this VFN clinic. It really leaves the serving and driving personal at ease. No one really feels responsible for it. Sad...;-( (Original) Tragedie, otresne, strasne, katastrofalni... Az by Filip Renc natacel dvojku Requiem pro panenku, muzou tady tyden uklizet a pak by to vytvorilo primerene hruzostrasne kulisy pro ten film. Cekarny spolecne pro zdrave i nemocne pacienty (deti i dospeli take pohromade), zadne soukromi ani v recepci ani ze strany sester ani lekaru na chodbach, prostredi z hlediska hygieny zcela nevyhovujici beznemu vyuziti, natoz lekarskemu, toalety v nepouzitelnem stavu, verejne prostory otlucene, spinave, zapachajici... nejde jen o dedictvi z minulosti, stopy exaktniho lajdactvi jsou patrne i na krive povesenych nastenkach, okourenych zdech kolem svetel (rozbitych), odpudive spine vsude v krajich podlahy, ... Ten nejhorsi zazitek z nejposlednejsich toalet toho nejusmudlanejsiho kempu v nejzapadlejsi casti republiky byl prave prekonan - ne jinou toaletou, ale 'beznymi' prostorami teto kliniky VFN. Opravdu to nechava slouzici i ridici personal v klidu.? Opravdu za to neciti nikdo odpovednost.? Smutne...;-(

(Translated by Google) Unfortunately, I can't give less than one star. In the emergency room, the nurse, to be honest, an old witch, who started yelling at me about what I wanted... Well, maybe a hot dog, I thought... Then she started yelling at me again, why don't I go to the pub, and the conversation went on in a similar vein 5 minutes. Until I ran out of patience and she started screaming too. Then she reluctantly told me that the doctor was visiting. After the doctor came back it was fine. He investigated, wrote pills and bye. But she should fly for an hour!!! (Original) Bohužel míň jak jednu hvězdu dát nemohu. Na pohotovosti sestra slušně řečeno stará čarodějnice, která po mě začala řvát co tam chci.... No asi párek v rohliku , pomyslela jsem si ... Pak po mě začala ječet znovu proč nejedu do krče a v podobném duchu se rozhovor táhl asi 5 minut. Než mi došla trpelivot a nezačala křičet taky. Pak mi neochotně zdělila že doktor je na vizitě. Po tom co se doktor vrátil už to šlo. Vyšetřil, napsal prášky a čau. Ale by měla letět na hodinu!!!

(Translated by Google) Emergency: They do not scrutinize, they do not wash, they do not help, they do not say anything, they leave the person in pain, they choose a fee, they give a recipe and they send it elsewhere. I do not understand how such a person can be a doctor. (Original) Pohotovost: Nevyšetří, neuleví, nepomůžou, nic neřeknou, nechají člověka v bolestech, vyberou poplatek, dají recept a pošlou jinam. Nechápu, jak takový člověk může být doktor.

Nejhorší. Přišla jsem se streptokokem, poslali mě z jiné nemocnice. Tady na mě rvali, přestože viděli, ze ani nemohu promluvit, mota se mi hlava a je mi opravdu spatne, co tam jako delam. Pak mi sdělili, ze teda mě vezmou ale pockam si 2-3 hodiny v čekárně. Když přišla na mě rada, i doktorky mi sdělily ze tam nemám co dělat. Léčba? Žádná. Vzali mi krev, koukli do krku, řekli ze mě lituji, ze to musí opravdu bolet a poslali mě domu, žádné léky nic, ať další den zkusim jinou nemocnici. HNUS!!!!!!!!

(Translated by Google) A month ago, I tried to get information about the emergency room, because I was visiting Prague, where I got pain and a complete blockage in my ear and I didn't know where to go, because I live permanently abroad. In the end, I didn't go to the hospital and I never would. she didn't visit after a phone call with her sister Mr. Černá (unless she invented this last name), who was unprofessional and literally yelled at me on the phone from the first second... How dare I call during office hours (I was forwarded to this number by Mr. concierge) and if I'm not bleeding, I'm not entitled to any such treatment and since I don't live in the Czech Republic, I won't be treated anywhere?!!! Someone like that should never work in the healthcare industry or even be in contact with people... (Original) Před měsícem jsem se snažila získat informace o orl pohotovosti, jelikož jsem byla na návštěvě Prahy, kde mě chytila bolest a naprosté zalehnutí ucha a nevěděla jsem, kam se vydat, jelikož žiji trvale v zahraničí.. Do nemocnice jsem nakonec nejela a nikdy bych ji nenavštívila po telefonickém hovoru se sestrou p. Černou (pokud si toto příjmení nevymyslela), která byla neprofesionální a od první sekundy na mě doslova do telefonu řvala... Jak si prý dovoluji volat v ordinační dobu (byla jsem na toto číslo přesměřována pánem z vrátnice) a pokud nekrvácím, tak nemám na žádné takovéto ošetření nárok a jelikož nežiji v České republice, tak mě nikde neošetří?!!! Někdo takový by v žádném případě neměl pracovat v zdravotnictví, respektive by ani neměl být v kontaktu s lidmi...

(Translated by Google) 28/04/2017 - 15:00 - I arrive in the waiting room, the nurse makes me wait, after half an hour she informs me that the doctor is tired (on the emergency room!), she scolds me for coming on Friday and to go to Spáléná - I will arrive there and they were closed. In the end, I was treated at the Vinohrady Hospital. I pay my taxes and insurance properly, but no one deserves this. I will definitely deal with the whole approach in an official way. (Original) 28.4.2017 - 15:00 - Přicházím do čekárny, sestra mě nechá čekat, po půl hodině mi oznámí, že je paní doktorka unavená (na pohotovosti!), vynadá mi, že přicházím v pátek a ať jdu do Spálené - tam přijedu a měli zavřeno. Nakonec mě ošetřili ve Vinohradské nemocnici. Řádně platím daně i pojištění, ale toto si nikdo nezaslouží. Rozhodně celý přístup budu řešit oficiální cestou.

Outpatient clinic: Hmm, terrible facilities, they definitely need to invest in renovation and equipment (the environment is tragic, the equipment is fine, but you will meet newer ones in a private ENT clinic). Since it is a hospital, expect that there will be a few people waiting there and you will wait for an hour or two if your problem is not life-threatening, at the same time a little forward that the doctors will alternate between your visits. But the doctors were always so humane, they answered questions and if they performed any procedures, they explained what and why they were going to do it. But I have no experience with the emergency room. PS: Dear Doctor on Audio.

Uz cekam 2 hodiny na pohotovosti ORL, prvni na rade, a stale nic. Doktorka je pry nekde pryc. Pohotovostni poplatek vsak vybrali okamzite. Stav mistnosti je strasidelnejsi nez lecktera hororova unikovka. Pokud do 24 hodin nehrozi smrt, asi radeji pujdu jinam i kdyz budu muset cekat na pracovni den. EDIT: Dalsi hodina uplynula a zjistil jsem ze free wifi je v cekarne omezena na 2 hodiny na den...

(Translated by Google) Interior from short stories by Kafka: 5/5 Since I was waiting for the reception of the witch, who was not there, and unfortunately she was willing and pleasant sister, I take down one star! (Original) Interier z povidek od Kafky: 5/5 Jelikoz jsem cekal na prijmu carodejnici, ktera tam nebyla, a bohuzel byla tam ochotna a prijemna sestra strhavam jednu hvezdicku!

The emergency over the weekend is not non-stop, as it is written on the website... but only in the afternoon after receiving patients. We left and came back after 15.00 and Ok. However, the star of mine. The examination itself - we were with our young son and he had to go through the piercing of both ears due to inflammation. The wait on Sunday afternoon is about an hour (4th on the board), the nurses and the doctor are fine. All without a problem & hopefully the little one will be ready soon. Only the area looks like it will fall in a moment. It deserves a complete reconstruction.

The same tragedy as always. In 5 years, about 6 visits with a child... not once were they open at the children's center... crying children are not preferred, why too. Today, however, the highlight... the children's o5 is closed and they say we have to leave at 9:00 a.m. or wait at least 4-5 hours. If you already get to the doctor and it happens to be a primary care doctor, he is great and understands things...otherwise the whole ENT is a disaster and a tragedy. :( Unfortunately, you can't give a minus star... PS: for a nurse to blame me for wanting to treat a child and they are not served by pediatricians is really bizarre!!! PPS: The director should resign... or fire the slob who is responsible for this!

katastrofa! přišla jsem o hlas a ptám se jestli dělají obstřiky hlasivek a že mi to nemůžou udělat, pořád samé výmluvy, jednali se mnou jak s lejnem, že mi nařizují hlasový klid a přitom před 5 lety s tím neměli problém mi udělat obstřik hlasivek na stejný problém...

The hospital is probably in dire need of renovation. But the care and attitude of the doctor and nurses is excellent

Today 23.2. we were at the ENT emergency with an 8-month-old child. we waited less than an hour - during that time, 3 patients were treated before us, so it was adequate for me. The nurse was very nice, the doctor too, and moreover empathetic and erudite. I hope we don't have to again, but if we do, I will come here again.

Mrs. Dr. Barvířová took me under her wing - great approach, humane, kind. Along with inflammation of the ear canal, otitis media was also discovered in her: regular honest checks, immediate treatment and relief. Everything I would expect from a doctor. :) Prevention and solution of the problem in 1.

The ER nurse is arrogant, can't talk, and if you're not dying, she'll try to turn you away and not admit you, even though there's only a few people in line.

(Translated by Google) Outpatient treatment quickly and without problems. MD Vicherová Urbanová very pleasant and kind, great approach to the patient. (Original) Ambulantní ošetření rychle a bezproblémově. MUDr. Vicherová Urbanová velice příjemná a milá, skvělý přístup k pacientovi.

Paní doktorka i sestřičky byly moc milé.

Budova je ošklivá, ale ošetřující personál je moc milý.

An absolute disaster, both the ENT nurse and the doctor. We waited over 2 hours and there were 3 people in front of us. The nurse laughed in my face when I told her my problem. I really do not recommend!

As already mentioned, if I could minus one star I would! 5 hours of waiting with ear pain. At Orl, children and adults are welcome, but the problem is that they don't give priority to children! Small children are crying here and they simply do nothing! Unless you seriously need to choose another ENT emergency, this was my last visit here... !!!!