3/5 PJ 2 years ago on Google
I
was
having
a
5-star
time
at
figidini,
right
up
to
when
they
applied
a
hefty
charge
for
a
little
olive
oil
for
my
pizza
without
warning,
and
were
rude
to
me
for
the
rest
of
my
stay,
after
I
dared
protest.
I
had
originally
wanted
to
get
take-out,
but
was
told
they
were
short-staffed
and
only
dine-in
would
be
possible.
I
decided
to
arrange
to
go
there.
When
I
arrived,
there
were
three
two-tops,
one
person
sitting
at
the
bar,
a
host/manager,
a
bartender,
and
a
calm-looking
kitchen
-
a
little
odd
for
“too
busy
for
takeout,”
but
ok.
I
was
welcomed
an
put
in
a
cozy
corner
of
the
bar,
so
far
so
good.
The
bartender
kindly
told
me
there
was
vegan
cashew
cheese,
but
then
told
me
they
were
out.
Ok,
no
problem.
Said
was
concerned
the
pizza
would
be
slow
since
I
was
in
a
rush,
but
it
came
out
very
quickly.
Great.
I
asked
for
olive
oil
and
red
pepper
for
my
pizza
-
I
have
lived
in
NYC
for
years
and
this
is
a
fairly
standard
request.
She
asked
me
if
I
wanted
my
oil
“grassy”
or
“peppery”,
which
I
thought
was
unusual,
but
did
not
lead
me
to
believe
I
was
about
to
slather
high
grade
olive
oil
on
my
pizza.
She
brought
a
small
saucer
with
oil
and
a
ramekin
of
pepper
flakes,
which
I
mixed,
not
realizing
I
was
choking
fancy
oil.
She
at
no
point
thought
to
mention
to
me
this
tiny
bit
of
oil
was
special,
and
going
to
cost
a
sizeable
percentage
of
the
price
of
my
pizza
I
do
not
appreciate
feeling
misled
or
taken
advantage
of,
and
She
never
tried
to
educate
me
about
what
I
was
buying,
despite
her
fairly
slow,
rainy
weeknight.
It
seemed
to
me
the
bartender
was
just
trying
to
improve
her
check
average
at
my
expense.
I
enjoyed
my
pizza
very
much.
Really,
some
of
the
best
I’ve
had
recently,
suitable
for
most
gluten-intolerant
people.
I
think
only
a
card-carrying
celiac
would
have
a
problem
with
it.
Thin
pizza,
doughy
crust,
good
flavor
to
the
tomato,
overall
very
well
made.
I
had
a
pleasant
chat
with
the
host/manager
about
it.
All
was
well.
When
I
got
the
check,
I
saw
the
charge,
and
it
kind
of
soured
my
sense
of
enjoyment
one
should
have
after
a
$20+
pizza.
It
took
me
some
time
to
get
the
bartender’s
notice.
She
had
been
doing
side
work
to
leave,
but
now
was
chatting
with
the
staff
and
then
literally
just
standing
there,
so
much
so
that
the
host/manager
nearly
intervened
before
she
saw
me.
I
was
as
conciliatory
and
polite
as
I
could
be
about
my
complaint.
I
explained
never
in
my
life
had
I
been
charged
for
oil
for
a
pizza,
and
would
have
appreciated
an
opportunity
to
say,
No
thank
you.
The
bartender
looked
at
me
like
I
must
be
the
hugest
idiot
she
had
possibly
ever
encountered.
She
pitched
how
special,
expensive,
imported
their
olive
oil
is,
etc.
I
replied
I
appreciated
the
magic
and
value
of
the
oil,
but
objected
to
having
it
explained
after
the
fact,
not
before,
I
had
clearly
never
been
there
before
and
could
not
have
been
expected
to
know,
etc,
etc.
This
went
on
while,
I
remained
polite,
as
her
disdain
for
me
became
increasingly
visible.
If
she
had
been
apologetic
or
understanding,
I
might
have
let
it
go,
but
she
had
clearly
decided
working
with
the
customer
was
not
on
her
to-do
list
for
me.
I
finally
said
plainly,
I
am
very
sorry,
but
I
will
not
be
paying
for
this
charge.
She
sighed
loudly,
grabbed
my
check
roughly,
huffed
off
to
the
register,
huddled
with
the
host/manager/owner?,
came
back,
and
slapped
the
check
down
in
front
of
me
in
a
manner
I
can
safely
say
was
the
rudest
I
have
ever
witnessed
at
a
full-service
restaurant.
And
I
have
worked
for
years
at
full-service
restaurants.
My
next
appointment
had
been
cancelled,
so
I
sat
a
few
minutes,
but
now
the
bartender
was
banging
around
loudly
behind
the
bar
for
my
benefit,
while
fully
ignoring
me.
I
tipped
20%,
despite
everything,
but
the
host/manager
also
deliberately
ignored
me
when
I
said
thank
you
as
I
left.
I
read
reviews
of
other
brown-looking
people
feeling
they
were
treated
poorly
here.
Did
the
two
blonds
do
it
because
this
brown
girl
got
uppity,
or
was
it
Equal
Opportunity
rudeness?
I’ll
never
know.
But
it
was
an
unfortunate
encounter
at
an
otherwise
lovely
establishment.