IHOP image

IHOP

Restaurant Breakfast restaurant Family restaurant American restaurant

Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare. People often mention good, service, time, breakfast, great, staff, server, told, order, waiter,


Address

45 Pleasant Valley Pkwy, Providence, RI 02908, United States

Website

restaurants.ihop.com

Contact

+1 401-626-4314

Price rating

$ $$$

Rating on Google Maps

3.90 (2.6K reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: good (33) service (18) time (17) breakfast (12) great (12) staff (12) server (11) told (9) order (9) waiter (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sujan K. 2 years ago on Google • 76 reviews
    Not sure why IHOP still exists, I understand the Restaurent style but their food quality is way below average , only bright side is server, she was nice with us.
    6 people found this review helpful 👍

  • 3/5 Deepak B. 5 months ago on Google • 692 reviews
    Slow delivery. Very old. Good food

  • 5/5 Justin K. 5 years ago on Google • 427 reviews
    24 hr option in the heart of PVD. The new Nashville Hot Chicken and Waffles is spicy and delish
    1 person found this review helpful 👍

  • 1/5 Alivia I. 11 months ago on Google
    I spent 15.99 on the meal pictured - a very measley handful of unsalted potatoes, overcooked eggs, and two very thin pieces of bacon with a slice of French toast. Absolutely ridiculous price for the amount of food provided. The French toast was good, but the rest was bland and unseasoned and abhorrently over-priced. There are a multitude of small mom-and-pop breakfast places in Providence. I urge you to give them your patronage, where you'll receive value and flavor versus unseasoned corporate shrinkflation.
    2 people found this review helpful 👍

  • 3/5 russell s. 4 months ago on Google • 4 reviews
    I traveled all the way down to Rhode Island. To take my son out for lunch. He got a kids meal that looked good and was good for him. But I was looking forward for the biscuit and sausage gravy. But found out you guys don't serve them mixed anymore. It broke my heart. At least my son enjoyed his meal.
    1 person found this review helpful 👍

  • 5/5 Forever P. 4 years ago on Google
    IHOP was a great experience! The service was low staff at first but our waiter was great! The food came and it was really good too. The bathrooms were not recommended but everything else was good. I ordered the cheesecake pancakes and cage free veggie egg white omelette. I highly recommend the pancakes and the omelette was okay.
    1 person found this review helpful 👍

  • 3/5 Cindy B. 3 years ago on Google
    It was okay the food was fair but my daughter ordered poached eggs and they came half cooked and snotty looking it was her birthday so they gave her a birthday breakfast Sunday after we all ate and was too full to eat anything else LOL but the waiter was very nice good service from him well kind of not because he forgot toast and coffee and s*** but anyways e h right eh lol better luck next time?
    1 person found this review helpful 👍

  • 1/5 Kristen L. 11 months ago on Google
    Honestly I wish I could give them NO STARS!!! I ordered 2 fisherman's platters which were supposed to have 2 pieces of fish, 5 shrimp, and fries with tartar and cocktail sauces, 2 chocolate milks, a Mac n cheese (which only contained about enough for 5 bites had it actually been edible), and a large mango iced tea. What I got was completely inedible (hard as a rock and ice cold) and barely enough to feed a baby bird. I only had one piece of fish the size of a chicken nugget, 1 piece of shrimp that was still Grey, about 5 bites of ice cold mac n cheese where the cheese wasn't even incorporated or melted. A small plain iced tea and one chocolate milk. I called the restaurant to complain and the manager I spoke with got very belligerent and yelled and screamed at me and refused to do anything. I was very calm when I first spoke with the female manager until she became belligerent and started yelling and name-calling. It was so horrible that my normally calm husband who never raises his voice actually started yelling back at the lady for disrespecting me and saying that it "wasn't her problem" and she "couldn't do anything." I've never had a horrible experience like that from this location but I haven't been there since before the pandemic. I couldn't believe my experience. I will never go back. I attempted to call corporate but they were closed at 4pm est on a Friday. I don't know why during a weekend dinner rush they'd be closed but again very displeased with the whole experience. I definitely don't recommend going here.
    1 person found this review helpful 👍

  • 5/5 Emma 1 year ago on Google
    We arrived around 1am, because it was one of the only places nearby that was open and served food. Once we arrived, we noticed there was a bit of a queue and no one to be seen to host. But we were not in a rush, so we decided to wait it out. After 10+ minutes of waiting, a server who looked a bit stressed came over and told us he’s really busy. I don’t think they were expecting such a rush at that time! But we told him we were glad to wait and that he could take his time with us. So he sat us down. Every time he interacted with us I didn’t feel rushed. He took his time and even gave us his recommendations for our breakfast order. Even though he was the only one serving the whole restaurant, I felt as though the service was amazing given the circumstances. It was overall a pleasant experience with a solid breakfast.
    1 person found this review helpful 👍

  • 5/5 Sam P. 2 years ago on Google
    Great breakfast coffe sucks though just saying.
    1 person found this review helpful 👍

  • 1/5 James A. 2 years ago on Google
    This is the nastiest IHOP I've been here 3 times with my wife and there's always a problem with the workers they are very rude and slow. Tonight the 1st both had butter 🧈 all over the seats we moved to the 2nd table and it had mashed potatoes on the seats the 3rd table out silverware was dirty asked for new ones those was just as dirty like they didn't wash em they just rinsed them off with we finally asked for plastic ones but by the time Victoria "the server" got them our food was cold we took a few bites paid for the meals left an will NEVER GO BACK TO THE ONE IN PROV AGAIN. I knew I should have just gone to Denny's real talk. Thanks Victoria for showing us to never go back again she has to be one of the worst servers there. She told me the spoon 🥄 is clean smh my daughter washes dishes better and she's only 11
    1 person found this review helpful 👍

  • 4/5 Jaime-Lynn L. 1 year ago on Google
    Went here with my significant partner for breakfast and had a great waiter with a great vibe. Service was great and the vibe too. Food is amazing as always.
    1 person found this review helpful 👍

  • 2/5 Michael Volpe (Volpes V. 2 months ago on Google • 173 reviews New
    I gotta say, I would HOP to another location. I have been here 4 times and each time Satan himself has decided to visit my posterior. Now maybe you think it's the meal I ordered, but I have tested this theory by ordering different meals. The only common denominator is this IHOP. The staff are super nice and amazing, they are quick with a joke and their service. The location itself is pretty clean, I just think they have it out for me.

  • 4/5 Rayme L. 3 months ago on Google • 74 reviews New
    I sat at the counter for breakfast. I was ignored 415 minutes. 2 workers came and sat next to me. And finally, a server came greeted them took their order. And then I had to say something to get his attention. I asked to have biscuits and gravy instead of pancakes as a side. I received the biscuits but no gravy. The food tasted good. The server was apologetic for my being ignored.

  • 4/5 Andre D. 3 months ago on Google • 36 reviews New
    Great place to grab some food after a night out since it's 24 hours. The night shift waiters are pretty cool, tolerant and attentive. John deserves a raise.

  • 4/5 Zachary W. 5 months ago on Google • 14 reviews
    Great, affordable options and good service. Seasonal items are always really good and stay long enough for you to be able to get it a few times. Wait staff is friendly and usually pretty good about refilling drinks promptly.

  • 4/5 Michael M. 3 months ago on Google • 5 reviews New
    My blueberry pancakes were fantastic! Very light and fluffy. My ham and cheese omelet was good but needed a little more flavor. Overall, great job!

  • 1/5 Fremy P. 10 months ago on Google
    Server has an attitude from the start. No kids menu… in a breakfast food chain…. Extremely overpriced microwaved food! Blue raspberry splasher was good but when the server bought it the ice was already melted….

  • 3/5 JT A. 3 years ago on Google
    Nothing special

  • 5/5 Roy C. 3 years ago on Google
    Great pancakes

  • 3/5 Grace F. 1 year ago on Google
    This is the first time that I have iHop in New England area, it tastes different than before. Not that good and the waiter give me a wrong check.

  • 5/5 Theresa M. 1 year ago on Google
    Our greeter had the most genuine & wonderful smile & attitude, I felt happy just sitting at my table. Service was prompt, waiter was great, attentive but not intrusive. Food was exactly as ordered and delicious. Even sitting right behind a table with a screaming infant and a toddler who kicked the back of my booth the entire time, I still left with a smile.

  • 2/5 DD&S F. 3 years ago on Google
    Bad service

  • 5/5 Yenffry P. 3 years ago on Google
    Super

  • 1/5 Angelina R. 1 year ago on Google
    This experience I just had was absolutely horrid. I arrived around 3am with two other friends. No one approached us for approximately 20 minutes and the “manager” John told us it would be about another 20 minute wait. My friends got a little frustrated and told him well there’s like 10 people here why can’t you just sit us down. He was VERY aggressive and told us good luck finding another server because he was not serving us because we were impatient and quote on quote “rude”. Another customer that was already seated came up to us and approached us and he seemed under the influence but the manager John ordered the security to escort him out. The young man who was talking to us was GRABBED BY THE NECK AND WAS ESCORTED OUT OF THIS ESTABLISHMENT!! Never have I EVER seen this type of unprofessional behavior before. Then my friends and I followed to make sure the other customer was okay and he was told he WASN’T ALLOWED back into the restaurant but then was harassing him outside to go back in to pay his tab??? We went back in to get a table and approximately 10 minutes after the security guard came and told us “John” was not serving us. AVOID THIS PLACE AT ALL COSTS, COMPLETELY UNPROFESSIONAL!!! Why have a 24/7 establishment and you don’t have enough staff!!!

  • 1/5 Robbie R. 1 year ago on Google
    Ok so I asked what fruit was in the fruit cup...cantaloupe, honey dew melon and grapes is what i was told. Alright sounds ok so i ordered the fruit cup and added a banana for an additional dollar. LMAO I still can not believe what the kitchen had the balls to send to the table. It looked like someone else's left overs. Some of the fruit in question was cut so small there is no possible way you could pick it up with a fork, let alone chew it! Needless to say i sent that joke back and asked the waiter if any of the kitchen staff was visually impaired! Feast your eyes on this $7 gem!

  • 2/5 Brooke O. 1 year ago on Google
    Had to literally call 15 times before anyone answered the phone so that I could place my take out order. The restaurant was slow and still took a half hour to get the order.

  • 2/5 Holly L. 1 year ago on Google
    They had ONE server doing literally everything tonight. Serving food, drinks, bussing tables, and I'm pretty sure helping with cooking. My man Johnathan is a superhero. He deserves a fat bonus and a raise. There was also a security guard who did literally nothing the whole time, and at least 2 kitchen staff. Everything took forever because of one server having to do the work of 4, through no fault of his own. Please tip this guy extra if you decide to come here tonight. Food was good, took awhile to get but quality didn't suffer. Was still hot and everything. Management needs replacing for forcing their employees into this situation. This place should have been closed due to lack of staff tonight. Extremely unprofessional to remain open when you don't have enough staff to run properly.

  • 5/5 Cristobal Rincon R. 1 year ago on Google
    Idrees is AMAZING!! His energy is unmatched and he deserves a raise. Whatever he’s getting paid is not enough. He’s a wonderful server and made me enjoy my stay. I look forward to coming back and seeing him again. Oh yeah, and the food was pretty good.

  • 5/5 Moises L. 3 years ago on Google
    Went the other day! Friendly staff and awesome service! Everything was clean and they followed safety procedures as best they could! Will be coming back almost everyday!

  • 4/5 Christa D. 10 months ago on Google
    I came here twice while in town - once for dinner and once for breakfast. Both times order was done correctly and food tasted good. One time it took a long time to order but other than it was fine. 2nd time it was perfect with exceptional waitress except took long to pay the bill. Would come again if ever in town.

  • 5/5 Pastor Evangelista Leonel V. 3 years ago on Google
    Awesome 👌food

  • 3/5 Michelle O. 10 months ago on Google
    Service was ok and food was hot and good. The atmosphere was boring and drab. But the biggest problem was there were NO lights in the parking lot at all. We were in RI for a concert and wanted breakfast before returning to MA. The website said it was open 24 hours but when we got there it was so dark we thought it was closed. We saw people coming out and we asked them if it was open. The parking lot was scary dark and a safety hazard. You couldn't see the curb to step up.

  • 4/5 0 0. 3 years ago on Google
    Waiter was cool , quick , and around if needed and it was a brother so you know the vibes

  • 5/5 Justin P. 3 years ago on Google
    Amazing service from start to finish from the staff. Our server Idrees was amazing and very helpful. Absolutely great good highly recommend the Bacon Temptation Omelette!! Also, safe place to go eat during COVID-19 times

  • 3/5 Eddie W. 5 months ago on Google
    The food was not normal for IHOP pancakes coffee coffee was slightly cold but still good. We have to wait forever to be seated. It took a long time for the food to come out. Yes it was Thanksgiving morning and yes they were open... which was surprised to see they were open. My brother-in-law wanted to go out for breakfast after they ran the Turkey Trot race. But as usual it's just IHOP.

  • 5/5 AG Da Yung D. 3 years ago on Google
    Great food great service I love this ihop food always on point

  • 4/5 Herbert R. 5 months ago on Google
    Great T-Bone and Eggs , took a bit longer than usual but worth it.

  • 1/5 Stockton L. 5 months ago on Google
    $17.99 for a steak omelette. Good portion of steak… but every bite was 100% gristle - the trash fatty crunchy cartridge ends of the steak nobody would want to eat. It was so disgusting I threw it in the garbage rather than even giving it to the dog. Thanks for wasting my money and time.

  • 2/5 dennysynned r. 3 years ago on Google
    The customer servise not good dont bring salt and napsking dont offer extra cofee I request flavor syrup and don't any

  • 5/5 Happy Nappy C. 3 years ago on Google
    Hey idk who made my order on Xmas day ready for 12:02pm but you cooked it AMAZINGLY CHEF!! Thank you and Happy New Year 🥳

  • 5/5 Nicholas C. 3 years ago on Google
    It's a pretty good IHop! the location is alright - better then the Burger King across the lot lol , i definitely recommend coming and trying this location out - as i was satisfied.

  • 4/5 Elyzabeth F. 3 years ago on Google
    Have visited 2x. Never had to wait for service. Staff was friendly. The place looks clean and is spacious. The portions are large and well priced.

  • 1/5 Rossana R. 3 years ago on Google
    Food good. But they never pick up the phone, every week I call. Unresponsive!!!

  • 1/5 krῖstῖͷ l. 3 years ago on Google
    The last few months they have been slacking big time here...the quality has gone down noticeably...and check ur order before leaving if u got take out bc there's always something missing (like half the order)

  • 3/5 Ruthy R. 3 years ago on Google
    My food was good but my friends omelette was greasy she was very unhappy with her food

  • 1/5 Michael G. 3 years ago on Google
    The worst experience I've had in a restaurant in 25 years the staff was completely inept and overcharged me

  • 5/5 JoAnne A. 3 years ago on Google
    It was late and the takeout service was very good Thank you for being open

  • 5/5 NormanJ. G. 3 years ago on Google
    Awesome 😋👍

  • 5/5 Henry L. 3 years ago on Google
    Very good and food was excellent!

  • 4/5 Philip M. 3 years ago on Google
    The food was cold but the service was better.

  • 5/5 Bruce B. 3 years ago on Google
    Excellent service and great food

  • 5/5 Lesly S. 3 years ago on Google
    (Translated by Google) Delicious 😋 (Original) Delicioso 😋

  • 4/5 Alexis R. 3 years ago on Google
    It was good

  • 1/5 Martin R. 3 years ago on Google
    Food nasty and our waitress gave us the wrong food and after finally getting a hold of her 15 mins later. I watched her pick hop the food and bring it to another table.

  • 5/5 Michael G. 3 years ago on Google
    Very great food

  • 5/5 Elizabeth V. 3 years ago on Google
    Awesome dinner!!!

  • 5/5 Jay Q. 3 years ago on Google
    The omelet was delicious. Loved it. Fast service on a busy day

  • 4/5 Jose G. 3 years ago on Google
    (Translated by Google) Okay (Original) Bueno

  • 1/5 Elianna M. 3 years ago on Google
    Terrible the hasbrowns were gross, the bacon and I love bacon tasted and looked like it was made hours ago and it was left on the grease, the eggs were cold too, I tip the kid but it really didn't feel like I had good service, it almost felt like I had food to go and the utensils and everything I used in the restaurant were disposable items so, I do think I would go back

  • 1/5 olive g. 3 years ago on Google
    Gave it a try for my kids but terrible hasbrowns the eggs were saggy the bacon felt soaked on grease would not be back

  • 4/5 Claire R. 3 years ago on Google
    Pretty good but workers need to be more attentive.

  • 2/5 Jacqueline M. 3 years ago on Google
    This place stinks and it's dirty! They need to upgrade asap! Food is good tho

  • 3/5 Terrance B. 3 years ago on Google
    Slow

  • 3/5 Glenn M. 3 years ago on Google
    It's not as good as their competitor, especially this morning. Our waiter failed to keep up with refills of coffee, the pancakes didn't taste good, and our sausage links were over cooked. Other times this IHOP was better.

  • 2/5 Susan D. 3 years ago on Google
    Took like 10 mins to get food but it's was cold nothing to eat with .Then asked for salt pepper he forgot .menu so small no good for the old people

  • 5/5 Anadrea W. 3 years ago on Google
    Excellent / safe /

  • 5/5 Rita H. 3 years ago on Google
    Pumpkin spice pancakes were delicious! Unlimited refills on coffee. Friendly staff!

  • 5/5 Tina L. 3 years ago on Google
    Quick, friendly service and the food was great

  • 3/5 Vernathelia J. 3 years ago on Google
    Predictable chain restaurant service

  • 3/5 angel o. 3 years ago on Google
    I'll rather have breakfast at home made by me! ;-)

  • 1/5 Holly M. 1 year ago on Google • 2 reviews
    Although typically I love to visit this place for the crepes they make, today I was sitting in filth tables left to clean themselves a manager that was not available by phone or in person Bathrooms disgusting and unsanitary and workers sitting on their phones I just don’t understand? The waiter untrained in service or how to take plates away as they empty not much else irritates me more than that. Service is the reason people go out and pay the price. Sadly this will be the last time I visit I feel as though the cleanliness is not what it used to be :(
    2 people found this review helpful 👍


Call +1 401-626-4314 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup

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