BEWARE! Shame on me for trusting these guys. They have no prices on anything The guys work for commissions I bought a necklace from JUAN and he told me that it was a great price Well... I found it at River Cafe jewelry for half the price and we were not talking a few dollars! I confronted them and their answer was "Did we hold a gun to your head" Please shop elsewhere and don't let what happened to me happen to you!

STAY AWAY--FAR AWAY ! I was defrauded by this store IN DECEMBER 2018. The man who waited on me, Ernesto Guevara Serrano continually told me that the rings I wanted were less than $1,000--he said it was around $650 and the other ring I wanted was about $290. None of the prices were in dollars, just pesos. The receipt I signed only gave a total amount, not the price for each ring. The receipt clearly says "once out of the store no returns". I must admit I did not read that part, trusting that the amount shown in pesos would be around $1200.00. I was on a cruise and left later that day without questioning the accuracy of the prices.(MY BAD) I was shocked to get a credit card charge for $3,500!! I immediately had the rings appraised locally (in Santa Monica CA). One ring appraised at $1200 while the other appraised for $400. The total was $1,600 NOT $3,500!!!! My credit card company said this was not disputable because I signed the receipt. Please make sure you get the price quoted in "dollars" not pesos!! Better yet DON'T SHOP AT THIS STORE.!!!!!

They told me they could custom make an eternity band for both me and my wife. They were to make it from white topaz stones that would go completely around the rings in a silver setting. I was told in order to get the %30 discount we would have to pay cash. I picked the rings up on January 27th 2017 the day before we left Mexico. On Monday January 30th my wife came to me and showed me 2 of the stones were missing from the ring. I evaluated the ring closely and realized we had been taken. The stones ( little chips of glass) were glued in and the so called silver is not silver...it turns my finger green. I have emailed them asking for them to contact me to discuss this issue with no success. $600.00 thrown away. They don't want you to put purchases on a credit card because those can be disputed. DO NOT BUY FROM HERE UNLESS YOU KNOW WHAT YOU ARE BUYING IS NOT REAL!!!! Dishonesty gets them no stars but for this to post I had to give them 1.

No prices anywhere, a lot of weird dealings here. The people being scammed here don't even use Google maps probably so this review probably won't even help them. Sad. As close to a scam as a big store can get. Shame the jewelry is so fkn gorgeous

After buying jewelry in three Puerto Vallarta stores I can assure you avoid this store. Rude, high pressure, inflated pricing to pay their 15 sales people. You won't find them in the top 20 in TripAdvisor or any other review forum and there's a reason for that.

I have dealt with the jewelers at Joyeria Yoler for several years. Their work is of the highest quality. The jewelers have replaced missing stones in my rings and even a small purple stone in a vintage broach. They recently took a diamond from a white gold ring setting and made it into a pendant. Its beautiful. They have repaired numerous broken chains of mine and of friends and we have been most satisfied. I highly recommend them. Cant imagine who it was that gave them a poor rating unless they got jewelers mixed up.

We came to PV for our wedding and to support local business. We passed this Joyería Yoler a few times during our trip and then walked in to check out the inventory. At this point we were shown many pieces, and then found this. We were told that it was sapphire set in silver chain. This was my wedding gift for my wife and we paid more than 450 USD for this. It broke shorty after returning home. Super disappointed, can not recommend.

We purchased an opal necklace from this jeweler. As is typical in many places, the salesman bargained on price when we said the price was more than we wanted to pay. He reduced the price approximately 30% ($1200 USD), and said that he couldn’t go lower, the value was in the fire opal. Over the next few days, the necklace was shown to other jewelers. Every jeweler said it was a synthetic “fake” opal, of no real value. This made us worry that we had been scammed. Our receipt even said no returns. Would an honest company do that? We searched for a jeweler with an honest reputation. We found a 3rd generation family run jeweler, in business for over 50 years, only 4 blocks from Joyería Yoler. We took the necklace there for an evaluation on the opal. They said it was clearly a synthetic “fake” opal. This jeweler urged use to try to return the necklace. They pointed out our receipt was falsely stating the opal was a real fire opal. We then went to Joyería Yoler to tell the story of the evaluation, and ask for a refund. The store was full of customers. We were quickly walked out of the store. The salesman asked us to take him to the other jeweler. We walked the 4 blocks. The other jeweler stated his evaluation of the opal to the Joyería Yoler salesman, and the salesman agreed to accept our return. We returned to Joyería Yoler, expecting a credit card refund. Instead, they said they couldn’t issue the credit, and we would need to call the credit card company for the refund. We gave them back the necklace. While still in the store, we called the credit card company to report we had given back the necklace, explain the situation, and would like them to issue a credit.

Been shopping at Yoler for several years, and never pass it by wherever I'm staying in Puerto Vallarta. If you want a one stop place for silver, they have a massive selection in open displays and some high end gold and precious jewel pieces too. They have a jeweler who can do custom work. I held back one star because they are a bit pricier than some places. The variety and quality make up for that.

AVOID THIS SHOP. Please don’t get caught in an impulse buy. They sell products at least 10 times its real market value. They sell you “unique” designs which are not. It’s a complete scam. The people who own it and work there should be ashamed of being so dishonest. No scruples.

Bought a ring from them for $1500. They claimed the stone was sapphire. Checked it at a jewelry store in the States, it turned out to be glass. Shame on Joyeria Yoler.

Offensive sales man claiming to be the designer of the jewlery. What a joke. Nasty and horrible man who should be fired. You can buy the same stuff anywhere and at a MUCH BETTER PRICE without horrible offensive nasty service DONT GO HERE

Shop here...only if you want to be robbed. I was in the market for a simple, silver necklace. Did research online and found 3 possible stores to visit. I showed the list to my "butler" at the Mousai resort where I was staying. to get directions to each. He viewed the list and added this name. (Only later did I come to understand that he probably receives a commission for each "target" that he sends this vendor to fleece.) Partly because of what I believed was his recommendation for finding the best price/quality, I purchased 2 high-cost items here. Later I had them appraised for insurance purposes and the jeweler told me I overpaid by a third, even given allowance for a legitimate mark-up. I am at fault for not investing more of my time in shopping around - and I am at fault in believing the individual assigned to my "guest experience" at a premier resort was actually interested in helping me. This was a bad experience, but if someone else can learn from it, I won't consider it a total loss.

I've had a positive experience with this jewelry store so far. I purchased an opal necklace a few months ago at a reasonable price and I accidentally broke it because I wore it just about everywhere. I reached out to them and they offered to send me a new one to replace the broken necklace, which I did receive. I'm very happy that they came through for me. If you're looking for a jeweler in Puerto Vallarta , I highly recommend them!

Scammers!! Purchased a ring from them that was supposed to be an emerald. Once home got it inspected for peace of mind and its actually just glass. Paid 1200 for it. Shame on these guys. Do not go here!!