CAP Vision image

CAP Vision

Doctor ‱ Eye care center ‱ Ophthalmologist ‱ Orthoptist

😠 TrĂšs mauvaise expĂ©rience, personne ne prend en compte mon avis! 2 personnes ont confirmĂ© une correction Ă  -0,25 malgrĂ© mes remarques, lorsqu'un vrai ophtalmologiste me donne une correction Ă  -1,75 !!! Sont-ils rĂ©ellement des professionnels diplĂŽmĂ© ? J'ai un doute.... Je confirme qu'il s'agit du bon... People often mention pour, appointment, suis,


Address

49 Bd BarbĂšs, 75018 Paris, France

Website

www.doctolib.fr

Contact

+33 1 81 80 60 60

Rating on Google Maps

4.40 (558 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 9 AM to 7 PM
  • Tuesday: 9 AM to 7 PM
  • Wednesday: 9 AM to 7 PM
  • Thursday: 9 AM to 7 PM
  • Friday: 9 AM to 7 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: pour (10) appointment (6) suis (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Martin C. 1 year ago on Google
    TrÚs mauvaise expérience, personne ne prend en compte mon avis! 2 personnes ont confirmé une correction à -0,25 malgré mes remarques, lorsqu'un vrai ophtalmologiste me donne une correction à -1,75 !!! Sont-ils réellement des professionnels diplÎmé ? J'ai un doute.... Je confirme qu'il s'agit du bon centre au 4eme étage d'un immeuble partagé avec des dentistes, en sortant de l'ascenseur l'accueil est sur la gauche avec la salle d'attente ouverte ! Maintenant que vous m'avez répondu, pourriez vous m'expliquer cette différence de correction ??
    5 people found this review helpful 👍

  • 1/5 ahmed g. 1 year ago on Google
    TrÚs déçu. 4 rendez-vous, 3 prescriptions différentes pour au final avoir des lunettes qui me permettent de voir flou malgré mes remarques. Le conseil qui m'a été donné par le 3eme "professionnel" est de me rapprocher si je veux mieux voir, honteux... Dommage qu'il n'y ait pas 0 étoile
    5 people found this review helpful 👍

  • 1/5 Hanane 8 months ago on Google ‱ 14 reviews
    1 star because we cannot give less. What a bad experience I had... the orthoptist CHARLOTTE, zero professionalism, speaks VERY badly to clients, I quote "we'll do it quickly I don't have time I have to leave" "I don't need it" "the next time you have to read the instructions carefully” all in a VERY bitter, VERY haughty tone. I have never seen a professional as incompetent as this young girl. If this profession is not for you then reorient yourself, it is not too late. If we make appointments at the end of the day it’s because we are all working. So a little patience will do you the most good. Thanks to the women at the reception and the doctor who are absolutely gentle. Charlotte smile, it will help you age more slowly. I do not recommend this center, especially since they canceled my appointment 1 week before because “the ophthalmologist has to leave”.
    4 people found this review helpful 👍

  • 3/5 Alexandra D. 1 year ago on Google
    Trùs bien car ils prennent carte vitale et mutuelle donc pas besoin d'avancer l'argent. Par contre mauvais diagnostic, il manque de la correction sur mon Ɠil gauche, ce que l'opticien va devoir rectifier. J'avais pourtant dit que je voyais flou pendant les tests.
    3 people found this review helpful 👍

  • 1/5 Jugurtha I. 1 year ago on Google
    Le centre d’ophtalmologie le plus nul que j’ai vu de toute ma vie. Vous mĂ©ritez mĂȘme pas une Ă©toile et encore je suis trĂšs gentil. Je suis arrivĂ© dĂ©jĂ  on a mis un bout de temps pour me recevoir, j’arrive dans la salle d’attente et lĂ  on dirait une arĂšne de rodĂ©o , un dĂ©sordre total. Je passe ma carte vitale Ă  la fille et lĂ  elle me dit : par contre y’a un temps d’attente d’une heure ?!!! Alors lĂ  j’ai pris ma carte vitale et je me suis barrĂ©. Plus jamais ce centre Plus JAMAIS et je le redis encore vous mĂ©ritez mĂȘme pas une Ă©toile !!!
    3 people found this review helpful 👍

  • 4/5 Luc M. 1 year ago on Google ‱ 161 reviews
    Well organised. Very good material. Waiting room a little small for the number of patients. Cold but professional welcome. Late for appointments (about half an hour for me)

  • 5/5 Florine P. 1 year ago on Google
    TrĂšs bien! Mon pĂšre est suivi dans ce centre CAP VISION et le service est trĂšs efficace, de l’accueil au secrĂ©tariat Ă  la consultation. Mon pĂšre y est mĂȘme allĂ© pour une urgence un mardi matin et, comme il Ă©tait affaibli, en plus de ses 84 ans, les secrĂ©taires ont veillĂ© Ă  ne pas le laisser rentrer chez lui seul en nous appelant pour venir le chercher. Un grand MERCI pour cette bienveillance.
    2 people found this review helpful 👍

  • 1/5 Miguel Perez V. 9 months ago on Google ‱ 14 reviews
    I had a very bad experience yesterday with Doctor Roxana-Gabriela Chia. She doesn't listen to her patients at all. I told him that I had dry eyes and that my mother has chronic dry eye disease too. She told me it wasn't genetic, she gave me a prescription for eye drops and she didn't even want to analyze my eyes. The consultation lasted barely 2 minutes. You will tell me, I am not an ophthalmologist, but here there is a problem of professionalism to be addressed. I would also like to thank the girls at reception who are adorable!
    1 person found this review helpful 👍

  • 5/5 Lily D. 1 year ago on Google
    Je suis allĂ©e sur place sans RDV et j’ai Ă©tĂ© reçue rapidement. Je repars avec mon ordonnance de lunettes et de lentilles, tout est au top. Merci Ă  l’équipe !
    1 person found this review helpful 👍

  • 5/5 Aziz K. 1 year ago on Google
    Un accueil plus qu'excellent. DisponibilitĂ©, Ă©coute et attention sont les marques de cette enseigne. Vous ĂȘtes un individu reçu et accueilli par des humains. La prioritĂ© est de rĂ©pondre au maximum Ă  votre souhait. C'est la premiĂšre fois que j'achĂšte mes lunette chez eux et je le conseille vivement.
    1 person found this review helpful 👍

  • 4/5 Emiliano L. 1 year ago on Google
    Rdv pris sur doctolib d'un jour pour le lendemain. Au moins 50 minutes d'attente. Sauf ça, tout bien, personnel efficient, mais gentil. Considerant que j'y suis allé la dimanche, je reste satisfait.
    1 person found this review helpful 👍

  • 1/5 LĂ©a J. 1 year ago on Google
    Le centre cap vision barbes (4Ăšme Ă©tage) propose des rendez-vous alors que les mĂ©decins sont dĂ©jĂ  partis (j’avais rendez-vous Ă  18h10). Une technicienne a donc pris les mesures de ma vision pour dĂ©couvrir que personne ne pourrait me dĂ©livrer d’ordonnance et qu’il faudrait que je repasse un autre jour

    1 person found this review helpful 👍

  • 4/5 Veronique “Patricia” M. 5 months ago on Google ‱ 58 reviews
    A very accessible center. Located on a large main avenue. Not very far from the metro station, ChĂąteau rouge. You can also take the bus if you are in the middle of Paris. You have reception on the ground floor, when you have not made an appointment. When you have made an appointment you know what level you are going to, you can take the stairs or the elevator. The ophthalmology department is located on the 4th floor. You stand in line. The staff are very welcoming, attentive and very respectful. The schedules respect the very professional doctors. What struck me the most was the welcome from the doctor's assistant. Welcoming, gentle, patient, attentive and very professional. For me it is a great happiness when I know that I have an appointment for my eyes. I highly recommend it. There they take your mutual health card into account in addition to the vital card, and therefore you pay nothing. In other CENTERS you are obliged to pay and be reimbursed by social security. So if you don't have money, you're not going to get treatment even though every month you pay your mutual insurance contributions, And the more you are not well reimbursed by the mutual insurance company when you think about a few cents you pay 100 Euros in mutual insurance contributions. It's very sad. I encourage you once again to go to CAP VISION CENTER

  • 1/5 Benjamin A. 7 months ago on Google ‱ 23 reviews
    I accompanied my uncle to his appointment at Cap Vision BarbĂšs, on October 31, 2023 at 11 a.m. Upon arrival, we were "greeted" by two hostesses, who ignored us for 5 minutes, not even looking up. The reception was non-existent. We felt like we were numbers, not patients. We were finally received 45 minutes after our arrival, but we felt like we were disturbing. We did not agree to go for a consultation. I do not recommend this medical center to anyone looking for a warm and respectful welcome.

  • 1/5 Illo M. 7 months ago on Google ‱ 14 reviews
    I came to this establishment following a recommendation. I had to wait 2 hours to see a doctor with my family, even the patients who came without an appointment after us passed by. My wife had to call the practitioner so that he could finally take care of us. The irony is when I ask the practitioner if it's normal that it takes so long, he answers yes without any consideration and moves on to something else. Too bad because the center is clean and the two consultations went well before seeing the doctor

  • 5/5 incroyable jungle b. 2 years ago on Google ‱ 4 reviews
    They are verry very Nice people. PECIALY THÉ GIRLS

  • 5/5 Camille D. 9 months ago on Google ‱ 3 reviews
    The staff is welcoming, attentive, there is little waiting, the place is clean. A positive experience

  • 5/5 Nada M. 1 year ago on Google
    Excellente expérience, prise en charge rapide et efficace c'est le Dr FELAHI Amal qui m'a prise en charge et conseillée, je suis repartie avec mes ordonnances pour lunettes et lentilles, petites gouttes et pommade pour soigner mes yeux fatigués. Merci également à la technicienne qui a vérifié ma vue au début et également aux gentilles dames qui nous accueillent :) service impeccable

  • 3/5 Abdennour Nino K. 1 year ago on Google
    Bonjour TrĂšs mauvaise expĂ©rience le Dimanche. Le personnel est diffĂ©rent des jours de semaine. Ils sont irrespectueux et manquent de respect mĂȘme au pĂšres de familles avec leurs enfants. Ils improvisent des pauses qui ne sont pas indiquĂ©s dans leur horaires d'ouverture et mettent les gens Ă  la porte sans mĂ©nagement. Sinon les jours de semaine, le personnel est irrĂ©prochable.

  • 5/5 YOUEN L. 1 year ago on Google
    Rapide, pro, rdv pris Ă  14h35 pour rdv Ă  15h10 alors qu'il faut 6 mois minimum dans l'Oise, oĂč j'habite.

  • 5/5 charly m. 4 months ago on Google ‱ 1 review
    I was received today at the center, very professional, welcoming and kind doctor who listens
    1 person found this review helpful 👍

  • 5/5 Kader K. 8 months ago on Google ‱ 1 review
    Top

  • 5/5 Florent Y. 1 year ago on Google ‱ 1 review
    Excellent service!

  • 5/5 Demba W. 4 months ago on Google ‱ 1 review
    I passed today Very smiling reception staff Very attentive doctor, no waiting I recommend


Call +33 1 81 80 60 60 Open on Google Maps

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